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based on 84489 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was very professional and did a great job.
Zerorez showed up on time and pet stained removed. Technician was polite and professional.
our service person was EARLY, easy to communicate with and was very thorough in his work. We are very pleased!
Jeremy was awesome. He was very personable and educated on the product. He was able to answer my questions and pointed out areas of concern on the furniture and guided us on how to treat it in the future.
Mr. Ladarius Jordan did a very good job and he was very friendly - even tho we had to wait for someone to bring a part. It was an additional 20 minutes
The young man that cleaned the carpets in my apartment showed up on time and was very professional. He also had a wonderful attitude, he explained the process to me every step of the way. If I have occasion to need my carpets cleaned in the future Zerorez will be my first call . Thanks for the wonderful job.
Keith Wright
No harmful chemicals used.
Randy was great! Took time to explain the process and make additional service recommendations but still completed the cleaning very quickly.
Using y’all for years. Always fast, perfect service.
Quick drying and clean feel.
He was on time and explain everything up front and kept us inform and clean the stairs.
The fact you don’t use chemicals
Paul was very personable and knowlergeable.
friendly customer service, not pushy to up grade, carpets look great
My carpet in the closets took an extra day to dry.
Loved Darwin. He was very polite and professional and did a fabulous job. That is not so common anymore, unfortunately. I also like the process and results of your service. Thank you so much.
The results are beyond my wildest expectations!!!! The technicians were exceptional and went above and beyond to make sure that I was completely satisfied!! They turned my 12 yr old carpet into new!!! They got out dirt in areas where other carpet cleaners said was impossible!!! THANK YOU SOOOO MUCH!!!!
Clean with water only!
This is the very best way to have your carpets cleaned to look brand new!
Did a great job on my carpet - it was really grubby and came up shiny clean after
I found the technician to be very professional and efficient. The use of water based cleansing instead of chemicals is a big plus for me.
My carpets turned out looking fantastic! Dalton was so nice and knowledgeable!
I loved how Dionte was so nice and so professional! He did an amazing job! I also love that no chemicals were used in cleaning my carpet. It looks wonderful and I will definitely book it again in the future! 🙂
You have always done a good job for me, and employees are professional and thorough.
Prompt service, professional technician and price was reasonable. I have used Zerorez for years and will continue to for all my carpet cleaning needs.
The technician was very professional and prepared. All my stains were removed, too!
Fair price, good service and good results
Zerorez gets carpets cleaner and softer than any other cleaners I have tried.
I have special problems such as I live on the 12th floor and they bring a protable and still do a remarkable job.
David was good about moving a few things I forgot and it was lovely as new when they finished.
Thanks,
Name removed
For the amount of money we paid we felt like our technician should have stayed a little longer so the large fan could have dried our tile floors. They were soaking wet when he left. We went with your company because of the claim of minimal amount of water. Also our technician was nice enough but he left our house with dings on a wall and also on some molding. We are not happy with the damage done to our molding around our bathroom door. We had all furniture and obstacles out of the way and felt we did our part to insure he was able to maneuver without damaging walls and molding.
Sincerely,
Name removed

The most recent visit was to re-clean a few spots that were not cleaned property on my previous service. The gentleman did a great job of cleaning the areas in question. He was very efficient and thorough. However now the newly cleaned spots stand out as very clean while the other living room area that was cleaned 7 days prior looks very dirty.
I still contend the original service was done very poorly and it now shows to be correct. My carpet is noticeably not the same level of 'clean' due to the first service that was not done thoroughly.
I believe Zerorez is the best carpet cleaning company on the planet. Unfortunately some service techs need more training and follow up.