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based on 83398 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service agent was excellent, efficient and affable.
Technician was very nice
Everything was explained to us from the second he walked in the door. Very friendly very knowledgeable it was a very good experience for both my husband and I
Work on getting soiled areas cleaner.
First time to ever professionally get carpets done… was so impressed by how good my carpets look and Jessie my service guy was so polite and good at what he does….
I will never do them myself… I will use
Zerores from now on…
Plus no chemicals!
Great Job!!
Professional, thorough and courteous technician. Fantastic results!
Customer Service is top notch. They get the stains out with efficiency!
Great service and on time. Very nice technician.
IT does not leave the carpet to wet. They look and feel clean. All the technicians I have had have been very polite and respectful!
Professional and did a great
Job
I love how fresh and clean my carpet looks.
Spectacular service! Our technician was so friendly and explained the invoice so thorougholy so we completely understood our purchase. Then proceeded to do the most in depth, precision cleaning of our carpets and furniture. Would highly recommend!
The service technicians are always polite, friendly and well trained. I’ve never been disappointed any time I’ve used Zerorez! Prices are always very fair.
I have not gotten one of my rugs back yet that was sent off to be cleaned, but the one rug that was cleaned was done very well.
Professor and thorough service.
I like the process you use to clean with. It doesn't leave detergents, etc in the carpet.
The carpet looks great and the smell was not overwhelming. Your service technician was great.
Everything
So easy to use!!! Just plug it in and "Voila!" - it starts working immediately!! Love it!!!
Well what I had done he did a good job I just don't think it was warrant the price I had to pay so the people that know what I used you if they asked about the price it's up to them the service was good this technician came out and he was nice and explained everything and yes I could have canceled but I needed it done but the price I did not like
You don’t use harmful chemicals.
The products used were not overpowering. It left the house smelling fresh. The team member that cleaned the carpet did an awesome job and was patient especially with those deep, caked in spots by the garage door.
Great customer service and efficient process to request an appointment.
Seevice was fine and service man very good and professional
Both technicians we had were prompt, friendly and worked efficiently. Very easy to schedule and reschedule my appointment when needed.
The technician was very efficient and friendly.
It was fast, employee was very kind.
I can't say enough about Charles. He did a great job and was thorough. He was so energetic and helpful. My husband had a great time talking sports with him while he was working. I even called my mom and told her next time she books to request Charles. Charles should be promoted for real! He is awesome!!!!
On time. Friendly. Dependable. Good results.
You do excellent, excellent work. I was very pleased with the service I received. I will be recommending your company to all of my friends. Thanks so much!!!