Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84907 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2023 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very reasonably priced and excellent service

Report a concern   May 11, 2023 — Rated 10 out of 10 by Michael Trybul Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee treated our carpet like it was his mom's.

Report a concern   May 11, 2023 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness of response and quality service.

Report a concern   May 11, 2023 — Rated 10 out of 10 by Teena Burke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that there is no odor and our carpets were cleaned extremely well!

Your technicians have always been professional and helpful. I highly recommend your your company!

Report a concern   May 11, 2023 — Rated 10 out of 10 by Tommy Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are a honorable company and make sure you are always happy with their work!

Report a concern   May 11, 2023 — Rated 10 out of 10 by Kirstina Ball Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Absolutely amazing!!!! have used Zerorez several times now, for carpet, tile, and upholstery services. I will never use another company ever!! The results are fantastic and being a pet owner I can rest easy knowing no harsh chemicals are being used. Additionally, every technician has been extremely professional, and very friendly!!

Report a concern   May 11, 2023 — Rated 10 out of 10 by Bridgitte Donahue Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely professional and my floors llom AH-MAZING!

Report a concern   May 11, 2023 — Rated 10 out of 10 by Vivienne Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the advice that I got from Zerorex! Caesar was very efficient and knowledgeable, he explained everything to me. After completing his work, I can say he did a great job! The carpet looked great and smelled wonderful! Thank you for everything, you definitely get an A+ from me!

Report a concern   May 11, 2023 — Rated 9 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did awesome and explained everything as they worked through

Report a concern   May 10, 2023 — Rated 5 out of 10 by T.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet looks great on first day however as the days go on it’s back to normal

Report a concern   May 10, 2023 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

customer service and technition

Report a concern   May 10, 2023 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hard working technician.

Report a concern   May 10, 2023 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast … even showed up early, answered my questions

Report a concern   May 10, 2023 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The modern furniture is beautiful

Report a concern   May 10, 2023 — Rated 7 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stop all the add on fees

Report a concern   May 10, 2023 — Rated 10 out of 10 by Tammy Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was very friendly, and the tech went out of his way to make us happy. Everything was nice and clean when he left.

Report a concern   May 10, 2023 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, super clean and very professional.

Report a concern   May 10, 2023 — Rated 9 out of 10 by Kris Jarrett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly and did a great job. Services were more expensive than expected. There is still some urine smell on part of the couch, but the stains are gone.

Report a concern   May 10, 2023 — Rated 10 out of 10 by Havva Brownstein, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning service and friendly staff. Thank you!

Report a concern   May 9, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best thank you

Report a concern   May 9, 2023 — Rated 10 out of 10 by Doris Calloway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You kept me informed about your arrival time. You were prpt. The tech was very courteous and professional. He did an excellent job cleaning my sofa and chair that had lots of pillows. He left the area clean and neat.

Report a concern   May 9, 2023 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for arriving on time. Went to work on 2 couches and 4 chairs and completed the job efficiently
All finished and all the furniture is visibly cleaner. Love that there are no chemicals or soap uaed

Report a concern   May 9, 2023 — Rated 5 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your employee was very friendly, however, I don’t know why I get to choose a two hour window when the serviceman didn’t shop up til 3 hours past the last hour of my window. When I called I got no explanation. It makes it hard to suggest your company to those that work during the day.

Report a concern   May 9, 2023 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product, great technician and reasonable pricing

Report a concern   May 9, 2023 — Rated 7 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Left spots all over our living room floor hard to remove. Carpet was clean, and kitchen tile was also clean

Report a concern   May 8, 2023 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like your representative that did the work. He really knows his stuff and he did a great job.

Report a concern   May 8, 2023 — Rated 10 out of 10 by Madison Way Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who came out on saturday 5/6/23 was very helpful and informative and kind. They did a great job on our carpets

Report a concern   May 8, 2023 — Rated 9 out of 10 by Mandy Bradley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks good got out most of the bad stains. Old carpet but looks betther than it did.

Report a concern   May 8, 2023 — Rated 10 out of 10 by E.C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and amazing results!

Report a concern   May 8, 2023 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sowed up on time, efficient process for payment.


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