Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 14, 2023 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for working with me as a repeat costumer.

Report a concern   April 14, 2023 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After the initial service, Zerorez took ownership and came back to redo floors without any additional charges

Report a concern   April 14, 2023 — Rated 10 out of 10 by Jerry Horton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was good but they were hours late.

Report a concern   April 14, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar was very good at removing stains and I would use him again.

Report a concern   April 14, 2023 — Rated 5 out of 10 by T.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpets came out better than they were but not really “clean” like I was expecting. I’ve used other “conventional” cleaning services in the past with better results. I guess I was expecting more from zerorez, and was a little underwhelmed with the end result.

Report a concern   April 13, 2023 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very efficient and thorough

Report a concern   April 13, 2023 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough make sure everything was done to my satisfaction and of course they called before they came and they were on time

Report a concern   April 13, 2023 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good pricing. Tech was polite and knowledgeable.

Report a concern   April 13, 2023 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, prompt, excellent results and above and beyond customer service. Thank you!

Report a concern   April 13, 2023 — Rated 10 out of 10 by Katherine Palet Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rapheal was my technician. If every business had an employee like this, our economy would be thriving and he exudes professionalism, knowledge and overall satisfaction for the client. Although my dryer was connected prior to leaving, and oversight, a technician came by the next day and rapidly hooked it up. Overall a great experience.

Report a concern   April 13, 2023 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez did an outstanding job as usual

Report a concern   April 13, 2023 — Rated 9 out of 10 by Bruce Enge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service person was very professional; offered advice on the upkeep of carpet.
Quick and efficient. Sure to use the company again.

Report a concern   April 13, 2023 — Rated 7 out of 10 by A.M.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

We paid extra for the pet treatments. 48 hours after the treatment my house smells like dog pee. It didn’t smell before the treatment. I’m hopeful this is part of the drying process and that it’ll dissipate soon.

Report a concern   April 13, 2023 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals!

Report a concern   April 13, 2023 — Rated 10 out of 10 by Chris Simants Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ceaser was amazing. Ya’lls service has always been amazing and this time was the same. Thank you for having not just got processes but amazing people

Report a concern   April 13, 2023 — Rated 10 out of 10 by S.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and efficient. Our technician, Shane, was very professional and hard working.

Report a concern   April 12, 2023 — Rated 10 out of 10 by Sarae Collins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great professional, friendly and good technician. The job with some areas look great. Technician did a great job!

Report a concern   April 12, 2023 — Rated 10 out of 10 by Regina Bagwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best value and service in Carpet cleaning care.

Report a concern   April 12, 2023 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pet stains actually came out.

Report a concern   April 12, 2023 — Rated 10 out of 10 by Bill Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert did an excellent job cleaning our carpets and stains!

Report a concern   April 12, 2023 — Rated 9 out of 10 by Jean Frazier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional, did a good job, knowledgeable. Price was in line with what was required to adequately clean my carpets.

Report a concern   April 12, 2023 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rafeal did a great job and he was fast and efficient

Report a concern   April 12, 2023 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt arrival by nice service person. He worked hard and did a good job.

Report a concern   April 12, 2023 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh & light scent, no chemicals!

Report a concern   April 12, 2023 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy to schedule. Did good job on pretty bad carpet

Report a concern   April 12, 2023 — Rated 10 out of 10 by Mike Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything. the professionalisms of the workers, the way the carpets looked after they were cleaned. I have already recommended Zerorez to my friends. I would HIGHLY RECOMMEND THIS COMANY.

Report a concern   April 12, 2023 — Rated 5 out of 10 by G.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

okay job. lots of extra fees at the end of the job.

Report a concern   April 11, 2023 — Rated 10 out of 10 by Jan Gifford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have always been super pleased with the excellent quality of the service I get when Zerorez cleans my laminate floors and my tile floors. The person who comes is always so professional and focused on doing a really good job. They are always down to earth and friendly, too, which I very much appreciate. This is why I have stayed with your company for so many years. In my opinion, you are the best!

(If you post anything from me, please use only my first name initial with my last name. Thanks.)

Report a concern   April 11, 2023 — Rated 10 out of 10 by Ethel Wadleigh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good cleaning results and would highly recommend.

Report a concern   April 11, 2023 — Rated 10 out of 10 by Mark Sontag Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome clean carpets best we have ever seen before


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