What our clients think of us!

Make sure hoses don't leak on to wood floors. Had to re mop today because floors were sticky & soiled. Technician kind of sloppy in appearance and cleaning.

The guy that came to our house new carpet. He gave me lots of information and tips and was fast and neat. He sold us on this company.

I am so impressed with how clean the carpet still is! The technician was very knowledgeable and it is obvious that he takes pride in his work. I waited to answer this survey because I wanted to make sure that the stains would not resurface and so far they have not. I would highly recommend this company to anyone and am making plans to use you on my home carpet. But be warned...my grands(ages 2 and 3) live with me so bring your heavy duty equipment:).

I was pleased with the disenfecting properties of your solution. The young man who performed the cleaning was extermely professional and did an outstaning job!

Quality and service

The 1st person to come out did a horrible job and almost left my carpet worse than before he came out. I was very unhappy & several family members commented how bad it looked when they saw it at Thanksgiving. I asked for a redo & the 2nd guy (Brandon) did a wonderful job. Also, the 1st time it was mid morning the next day before we could move our furniture back in because the floor was still so wet.

Our carpet was cleaned better than new and we liked the product and also the profesionalism and curtesy of the tech sent to take care of our needs. Have recomended Zerorez and the tech to all of my friends.

Tony and Edgar,
These two gentlemen were great and very efficient. Did what they said they would do for the price quoted, no hidden items. Would have them back to work in our home any time.
E.A."Skip" Mader

Your teck knows a lot about the products. I like the fact that it has no harmful chemical.

Your cleaning process is the ultimate!! Your team members are the greatest! Luke was exceptional!! Will see y'all back next fall.

I think my carpets were cleaned the best ever by a carpet cleaning company. Very nice and professional carpet cleaning person. (Ron Self)

Well I have always used Dalworth and thought I would try your Zero Rez way of doing it and it was not the Quality that I had wanted. I do have pet stains because of a new puppy but did not purchase the extra pet stain treatment. I never had before with Dalworth either and there's is even cheaper. But never had to .. There middle service plan always gets them very well and a day or two after you were there they Resurfaced! Again I was just not impressed with the job and was disappointed that it was not as good as Dalworth we usually get service 1 to 2 times a year.. Just letting you know and I am not upset just disappointed
Thanks for you time!

spent over $1000 to get rid of pet oder, didn't work, have decided to replace the carpet, cost $4000, less the money spent already is 25% over the cost of replacement alone, won't try this again.

You are returning to work on areas that still need attention. One small spot on carpet was not there before the cleaning process.

I am still a little undecided. The carpet looked great and some spots were removed. We added the enzyme treatment because we have dogs in hopes it would remove the smell from someone else's dogs. We still have some of the smell. So, I might recommend it for people with no animals. We had someone bring over 4 dogs when they came for a visit and they marked one room really bad.I am not sure the enzyme treatment was worth the money.

Did not think some of the areas to come as clean as they did.
Carpet looked great and tried very quickly as I was told it would.
Joshua was very professional and courteous and did a great job.

Friendly and confident estimator...good service and nice results

Chris was very professional and did an outstanding job on my carpets. We were most impressed with the way our carpets came clean.

This is my third experience with Zerorez, and each time is even better than the previous one. The techs are always polite, careful, efficient and do a great job with my carpets (including the inevitable pet stains).

They were only here for a little bit. Seemed a little bit of a hurry. Did not clean the carpets as we hoped. Not really happy with results

The carpets are clean and fluffy, and you get stains out too.

The young man was very thorough in his work. He worked very diligently to remove the soiled areas. The carpet was put down in 1996, and after cleaning looked very good.
The cleaning solution had a very pleasant odor.

Knowledge of technician, and appearance of carpet when done. Very pleased with this service. I will use it again.

Prompt
Professional
Safe and clean

did a great job, very polite and personable

Good communication!

Your initial crew was 30 minutes past the 2 hour appointment time and then they left feet and dirt spots over our kitchen tile after cleaning the grout and then sealing the tile. We had to wait over a week for a new appointment. When your man finally showed up last night - again, over 30 minutes past the 2 hour appointment time - he was by himself, had no equipment to clean the floor and said he had not been told by anyone what he was expected to do for us. Plus, he said that he has seen similar problems at other homes and said that the crew was using the wrong chemical to clean and seal the floor. I will call later this afternoon (12/13) and expect to be able to speak to a supervisor and set a new time for the cleaning work to be done. This time, however, I really expect the time to be at my convenience and not yours!!
Ed Last name removed
Phone number removed

I like that you don't use harsh chemicals. The young man, Chris, that cleaned our carpets was very pleasant and efficient. The carpets look great!

The serviceman was timely, professional. Products worked well.

effective in getting surfaces really clean. Personnel are really nice