Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2013 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, thorough cleaning, quick, nice workers

Report a concern   January 30, 2013 — Rated 10 out of 10 by E.A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet seems much cleaner and the work done on upholstery chairs better than expected.

Report a concern   January 30, 2013 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean professional employees who know what they are doing. Quality if the product - it's Eco and family friendly.

Report a concern   January 30, 2013 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   January 30, 2013 — Rated 10 out of 10 by N.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Customer Service and great products

Report a concern   January 30, 2013 — Rated 10 out of 10 by N.A.A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciated JB and all his effort helping us. Our carpet is stunning and he was top notch in customer service! We will definitely be using you again.

Report a concern   January 30, 2013 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee. Joseph Hernandez, was excellent, curitious and efficient. I was very pleased.

Report a concern   January 30, 2013 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked very clean. House smelled fresh when complete. Service tech was outstanding... Very knowledgable and courteous!

Report a concern   January 30, 2013 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked great. Carpets are clean, Price was right, and your service representative was the best. He made sure every spot came up and was good to talk to without it being ackward. Great service.

Report a concern   January 30, 2013 — Rated 9 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left my carpet very soft and clean

Report a concern   January 30, 2013 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was excellent, he explained everything in detail and took the extra time to really do a good job, I was very impressed.

Report a concern   January 30, 2013 — Rated 9 out of 10 by Ken Comrie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is very clean and soft like it is new.

Report a concern   January 30, 2013 — Rated 10 out of 10 by Susan Budvitis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So customer-friendly with scheduling and if i need to reschedule.
Professional and thorough work done every time.
I love that it is w-a-t-e-r and not soap!
Very affordable, especially with the radio deals!

Report a concern   January 30, 2013 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent worker and great job!!!

Report a concern   January 30, 2013 — Rated 10 out of 10 by Valerie Parenica Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I could not believe the difference in our carpet. The technician worked hard to get all that soap and dirt out of the carpet. It still looks beautiful days later and the color is lighter and brighter. Thank you so much for doing what others could not. In the future, we will not use anyone else.
Valerie Parenica

Report a concern   January 30, 2013 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean

Report a concern   January 30, 2013 — Rated 10 out of 10 by Barry Brownlee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Friendly tech that explained what the products was and how it worked. I will use Zerorez again.............

Report a concern   January 30, 2013 — Rated 10 out of 10 by Rhonda Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks like new and smells VERY clean!!!!! I like the air filter!

Report a concern   January 30, 2013 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and fast

Report a concern   January 30, 2013 — Rated 10 out of 10 by Ana Boyd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do exactly what you say you're going to do, and friendly.

Report a concern   January 30, 2013 — Rated 7 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpet was treated but stain was still in place the next day after the carpet dried.

Report a concern   January 30, 2013 — Rated 6 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was not disappointed, necessarily. Your servicemen were on time and did just what I asked. The process was different from what I expected, though, and the beginning cleaning of "scratching" the carpets concerned me. Also, the carpets were still wet at bedtime.

Report a concern   January 30, 2013 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Agent was professional and completed work as specified in neat and timely fashion

Report a concern   January 30, 2013 — Rated 2 out of 10 by L.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I aleady spoke with the Supervisor on the telephone about my experience. The technicians threw their lunch trash (large cup and box) out their truck window onto my driveway in two locations! This pig-like behavior cancelled out anything good they did in my home. I would be hard-pressed to recommend them based on this!

Report a concern   January 30, 2013 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like Randy Jones and ___(I wrote the other young mans name down but I am not at home). They were really helpful and personable and did a great job!

Report a concern   January 30, 2013 — Rated 9 out of 10 by Michael Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice tech and good job!

Report a concern   January 30, 2013 — Rated 9 out of 10 by Gary Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the quality of your service and the effort you put into satisfaction guaranteed. After my initial service, I had a few lingering spots on my carpet and you readily came back and removed them promptly and courteously.

Report a concern   January 30, 2013 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism...quality of work

Report a concern   January 30, 2013 — Rated 10 out of 10 by O.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely service and very clean carpets.

Report a concern   January 30, 2013 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service.
Josh Rogers was the technician who came to my house. He did a great job and is very kind.
I have already recommended zerorez to friends and told them to request Josh.
thanks.


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