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based on 85074 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We called because of the $89 three room special advertised on 94.9 the Christian radio station. I was told when the technician arrived he would give me a quote for adding an additional bedroom and hall. The first quote was way too high. After my husband and I decided we would not have the carpet cleaned at all but would do it ourselves, the technician came down on the price and gave us a quote we felt would be fair. Our house is very small, only 1401 square feet, so all of our rooms are small. I also asked the technician if he would move the two rocking recliners if my husband helped him. When he was cleaning and reached the chairs, he stopped and asked my husband was he going to move them. My husband is 80 years old, and had to move them completely by himself because I had left for an appointment and the man cleaning our house did not assist him in any way while he struggled with the two recliners. He didn't pretreat any spots. Did not attempt to clean the carpets inside the walk-in closet or any of the other smaller closets, and took less than an hour to complete the entire house. After spending $133.40, our house does not look any better than it did before we had it cleaned. Next time, we will go to Walmart, rent the machine, purchase the cleaning solution, and do it ourselves, and get it done right, plus save ourselves a lot of money.
No chemicals
That there are no harmful chemicals and the results are amazing!
Joseph was prompt, professional, and the carpets look great. Fair price for a excellent solution.
Prompt, efficient, friendly
I love the results of your soap-free carpet cleaning. Your employees are very professional, knowledgeable and friendly. I have been very impressed with both of the gentlemen who have cleaned my carpets on two separate occasions.
I spent hundreds of dollars to remove the pet stains from my living room carpet. When Roy finished the room looked very good. When the carpet dried most if not all of the yellow stains returned. I'm guessing that a re-treat would not remove the stains and I do not want to spend any more money on this carpet. What would you suggest?
Do a good job the first time. The second redo looked much better.
No chemicals, courteous and prompt service
Tom did an excellent job. Thorough and super polite.
The staff was very friendly and we received updates by phone regarding our appointment. I appreciated our technician Joe, explaining the other services they offered and as a result we decided to have our furniture clean too.
People arrived on time. Work done was very thorough. They went out of their way to satisfy me.
I was overcharged. The promo was supposed to be for $89 and I was charged $99. When I called they said someone would call me back to adjust. Still haven't heard from anyone.
JB got some very tough stains out of my carpet that the previous cleaner was unable to get out. I was very satisfied with his professionalism, customer service, and commitment to his clients and his profession.
no res
prompt, got it done in very timely manor, and great value.
Very likely.Technician was professional & courteous knowledgeable.
Friendly and quick
Happy with results of carpet cleaning and the person who did it - he was very nice to work with.
Clean fresh smell no harsh chemicals friendly service
very efficient service products leave the carpets smelling clean & the carpets look almost
like new
Very happy with professionalism of staff, pleased with customer service and repairs
Very friendly and helpful technician. He not only knew his stuff but was happy to explain to me. I have been very satisfied with the results and feel he really did a thorough job!
I appreciated the explanation of the cleaning process and also the fact that there was no pressure by the technician for additional services. The additional treatments were explained, but he left the decision entirely up to me, without trying to push. Also, I feel that the carpet was really clean - unlike experiences with other carpet cleaning services. It looks great too!
The service guys were super informative, well-mannered and all smiles. They went above and beyond the expected carpet clean.
It is amazing how clean the carpets are and how wonderful it smells. Will use again and again.
Our technician this time was great. He did a great job and was very detail oriented.
The dog hair gets actually pulled out of the carpet! Pet odor is killed. Stains come up that you never thought would:)
I felt like there was too much attention to selling other product. I requested service on 2 specific needs. While I very much appreciated Joseph and Chris and their work ethic and enthusiasm to serve, I would suggest that their primary interest be directed to my specific requests and leave the suggestive selling as secondary. Having said all that, I was very impressed and a happy customer.
The effort and professionalism by technician Randy Jones made all the difference this time, because we saw portions of the cleaning process that were not performed on our previous service, and this time the carpet actually looks, feels, and smells new. Mr. Jones did more work than the two techs who came last time. Please thank him for us accordingly.