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based on 83481 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
They don't use chemicals. They are reliable and the results were good
They really clean the carpet not just wet you floors
how well they clean
Friendly, professional service. House had a clean, fresh smell once service was done. Soiled, stained spots appeared to be gone or greatly reduced.
They were prompt and did come back my name is Ilene Greene not Angela
The technician was great and he did a great job!
Very professional and friendly. Didn't wait too long for arrival. Did a good job cleaning carpets and in good time. No overwhelming smell. Thank you for your service.
there were no overwhelming product smells. It was just clean.
Used Zeroez for years now, always a great job
I don't see much different than any other carpet cleaning company we used on the result. We still see few spot, although it get dry quicker after washed. Still think its over price not like what we heard from the radio ad as well, "Marketing trick"!
Disappointed that we didn't get 4 Hawaiian Falls ticket like the advertisement we received in mail when we called and still pay the same price??? wonder if the ad is only phishing mails/ just to trick us to use zerorez???
Efficiency. Clean. Friendly. Not pushy. Very informative about capabilities to serve us as repeat clients. The price is right! The tile floor in our kitchen is so clean and bright now! Thanks to Randy and Tim! Job well done!
Everything seemed great the day of the cleaning, but the next day the pet smell was back in one of the rooms. Your service is WAY expensive for that kind of results.
They way yall call and confirm and then the person who does the work also calls and confirms when he/she will be there. I also really love the way our carpets look when the tech is done. This was the third time that we have used your serves and the third tech that I have worked with - each one has been great! Very respective, professional and helpful. I really appreciate how helpful this last tech was and how he went out of his way to provide the best service.
Clearly the technicians care about their work and are as helpful as possible when providing service. I also like that I could put my furniture back in place only a few hours after the technician was finished. There was no chemical smell so I knew my carpets weren't harmed.
I like the no residue aspect best.
I called your company to clean my carpets because of an advertisement on the radio. I expected to receive a $100. gift certificate, but when I called and spoke to a supervisor by the name Edwin he explained because the price was negotiated due to me purchacing air filters it negated the gift certificate. The promotion was for $89. I spent $320. and was never told by me spending more it negated me getting my gift certificate. I do not feel this is a good way to handle business! I'm seriously thinking of canceling my order for the air filters at this point.
After paying $450+ for service I was dissatisfied with, I have been unable to get a satisfactory resolution and have yet to have someone from the corporate office return my call after leafing a message a week and a half ago.
To make it right, I would like the full cost of our treatment refunded and something done about the pet smell that was only made worse with pet treatment. (We were never told it might not work or that there were too many spots for it to work. I was only told this when the field service manager came out to look at it.)
The carpet looks new!
Carpets look brighter immediately. The proof will be in months to come! I do not like chemicals, so this system is a welcome change. Representative was courteous and helpful..
Our travertine looks so much better!
Very professionally done. Friendly tech's. Quick in and out with good service.
awesome! Love that its green
The cleaning technician was friendly and didn't try to overcharge me for anything. He did a good job of covering the areas that I asked him to clean.
Luke was very nice and professional, also quick. one thing though, he never gave me the gift certificate that was offered with the cleaning.
The services you provide are wonderful. Every technician I have had is very professional. The only thing I recommend is that when a customer calls for an appointment they should be given more information on "all" of your services.
There is a water spot on the ceiling below the room that was cleaned. The customer service representative was rude and aggressive when I called to discuss. I have not heard back on if the situation will be remedied.
Wow, what a difference!
The rugs in master bedroom odorifous. Things look good, personel were professional. Couldn't go an extra 60.00 for phase 2 or 3! Thanks for you efforts mrs Last name removed
Darwin was professional. thorough, worked extra hard to a top notch job, and pleasant to work with. I will request him again next time.