Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2024 — Rated 7 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Give me what you charged me for. I asked your representative to clean the small landing on my staircase. He charged me $35, the charge for five steps, but he did not include the steps. He only cleaned the spot on the landing.

Report a concern   June 16, 2024 — Rated 10 out of 10 by B.V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with the cleaning of chair

Report a concern   June 16, 2024 — Rated 10 out of 10 by Dennis and Mary Hartsock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctuality and special deals 1st and foremost. Tech super friendly and quality work. And last but just as important no chemicals for cleaning. My carpet looks clean fresh and brand new!

Report a concern   June 16, 2024 — Rated 10 out of 10 by Martha Morguloff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional techs
Very accommodating

Report a concern   June 15, 2024 — Rated 5 out of 10 by R.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stain’s reappeared the same day as the cleaning

Report a concern   June 15, 2024 — Rated 5 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Only offering to clean the edges of the carpet for high extra charges. When we agree to the fee for cleaning the carpet, We thought that the whole carpet would get cleaned.

Report a concern   June 15, 2024 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Evan was wonderful! Explained everything and was very genuine and friendly to talk with too

Report a concern   June 15, 2024 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My house smells so clean

Report a concern   June 15, 2024 — Rated 10 out of 10 by Wendy Teer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning and service are top notch

Report a concern   June 15, 2024 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   June 15, 2024 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The young man that came out was not well trained, could not explain the service options well and did not use corner guards for the walls. This led to me having to mention it after I saw him dragging hoses around corners leaving marks on the walls. Lastly the treatment did not remove basic pet stains. It was a waste of time and money.

Report a concern   June 15, 2024 — Rated 5 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It’s been awhile since I’ve used you guys and you do not lift the light furniture up to put on risers or booties on your feet to protect the carpet while cleaning it. He missed a bunch of spots and can’t even tell the difference that the carpet was clean.

Report a concern   June 15, 2024 — Rated 9 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue after cleaning

Report a concern   June 15, 2024 — Rated 10 out of 10 by Angela Gaddis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly workers that are familiar with our facilities because they have been with your company for a while. They are on task, great ant removing tough stains and the carpet dries fast.

Report a concern   June 15, 2024 — Rated 10 out of 10 by Paula White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love to walk barefooted on my carpet. When I walk into the room, it’s so fresh and clean. I had to get my Nissan juke Carpet Clean. And Diamond , my technician was so personable and professional! I enjoyed having him in my home!

Report a concern   June 15, 2024 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The entire process!

Report a concern   June 14, 2024 — Rated 9 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was Diamond, and he did amazing! He was very kind and knowledgeable. We will have them back for our next cleaning!

Report a concern   June 14, 2024 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   June 14, 2024 — Rated 10 out of 10 by Tim Groves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person cleaning our carpet was very professional and he understood the situation I was in as the former tenant and did an amazing job solving the problem. Not easy navigating between landlord and tenant over carpet disputes . He did his job well and that’s all I can ask for!

Report a concern   June 14, 2024 — Rated 10 out of 10 by Curley Kee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

More then expected outcome. Knowledge service men

Report a concern   June 14, 2024 — Rated 0 out of 10 by S.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Please call me at Phone number removed Name removed

Report a concern   June 14, 2024 — Rated 10 out of 10 by J.E.W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employee was very professional he did not do a rush job employee should be commended for a great job

Report a concern   June 14, 2024 — Rated 10 out of 10 by Paul Toomey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good cleaning service

Report a concern   June 14, 2024 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great and carpets look so much better

Report a concern   June 14, 2024 — Rated 10 out of 10 by Paul Casarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez for many years and always get the best service and my carpets are always like new when they leave. Thank you for continuing great service.

Report a concern   June 14, 2024 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, friendly service

Report a concern   June 13, 2024 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt. Very friendly workers who do a great job.

Report a concern   June 13, 2024 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a good job cleaning our carpets, was very personable and efficient. Would recommend Zerorez to friends and family.

Report a concern   June 13, 2024 — Rated 9 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

N/A

Report a concern   June 13, 2024 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super easy to book and the tech was super friendly and did a great job! The service took less time than I was expecting as well!


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