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based on 85003 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Environmentally clean
Torrance Hall was an awesome technician. His excellent work and professional attitude is a credit to Zerorez. I am always impressed with the results and genuinely thrilled when the technician is as great as Torrence.
Clean carpets...Great service!
Prompt and professional service! Both on the phone and the technician were great
Friendly and quick drying carpet.
Very courteous and great job cleaning our carpets and removing stains. Didn't try to upsell. Cost was very reasonable. I won't wait so long to call them again.
When I called, the operator said that the pet odor removal covered about the size of a basketball court, when the technician arrived he explained that it was a basket ball sized and that to use the odor removal it would cost us over $1,100.00.
The service tech was very great o
Devon did a great job.
Extremely professional and courteous tech. Awesome results.
quick and efficient and the staff is always friendly
I love that you clean with only water and not soap or chemicals that will leave a residue. And I also think your technicians are AWESOME. On our recent cleaning we had Torrence (sp?) and he was kind, curious, CAREFUL, thorough and fast without rushing if that makes sense. THANK YOU!!
Good service
Great customer services. I got an appointment same day I called and the gentleman who performed the service was efficient and very nice.
The technician
Chemical free and technician was very professional and did a great job
Lower the cost. We were expecting approximately $200-$300 even though it was advertised as three rooms for $99. We have never had to pay $600 plus for carpet cleaning of three rooms. The technician was excellent; seemed like he knew what he was doing and he gave us full disclosure, however, everything was an addition. We would recommend you with a disclaimer that the cost would not be as advertised. The technician did an excellent job; just not sure how long the cleaning will last as usually after cleaning the rug gets much more soiled in much less time. We will see.
Everything was explained to us. The service provider had years of experience.
he missed a few spots were I dropped some coco but over all did a great job
Seem to clean very well.
How easy it was to clean and dry the carpeting. No smell and we didn't need to wait hours to walk on them.
Delbert did a great job. Made the tile look like new.
The cleaning this time was great. My last cleaning was awful. Aaron Hicks did a great job.
It cleanse very well and the tech explain things very good
Cleaning without soaps/detergents.
Green company, non-toxic and the representative, Finley, that came out to do the work was fantastically polite, knowledgeable, going above and beyond to take care to do a fantastic job.
Reasonable price, no chemicals and made the carpet better
When I called to schedule I was told you would bill me afterward. I said I would not be there when cleaning was done. When tech arrived they refused to clean until paid in advance. I called can afterward to complain and representative was very flippent on phone. I have lefty a review with more detail on yelp.
James was friendly and professional.
I've been a regular customer for a couple of years and the quality of cleaning is superb.