Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 9, 2017 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and personnel were pleasant.

Report a concern   May 9, 2017 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was courteous and knowledgeable. He was willing to answer all of our questions and go over everything.

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective and no lingering odor. Very nice servicemen.

Report a concern   May 9, 2017 — Rated 9 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Free of chemicals

Report a concern   May 9, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs are efficient and have done a great job this time and a previous time I used zerorez.

Report a concern   May 9, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Aaron, was very personable, knowledgable and professional. He did a great job on the carpets.

Report a concern   May 9, 2017 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What was not to like. From the phone I made setting up the appointment to the time David left the communication was perfect. My carpet looks and feels like new again and it was all done with no chemicals, which my dog appreciates. Thank you very much!

Report a concern   May 9, 2017 — Rated 9 out of 10 by Y.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your company only once. No opinion as yet. The technician was very friendly and went straight to work.
The whole process took less than 2 hours.

Report a concern   May 8, 2017 — Rated 3 out of 10 by M.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My spots did not come out my carpet .

Report a concern   May 8, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First9

Report a concern   May 8, 2017 — Rated 10 out of 10 by Edward Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work excellent and left the carpets beautiful

Report a concern   May 8, 2017 — Rated 10 out of 10 by J.A.M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

all natural. the technician was courteous and professional.

Report a concern   May 8, 2017 — Rated 3 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

THERE WERE STILL STAINS IN THE MAIN WALKING AREAS. I DID NOTICE THIS THE LAST TIME I HAD THE COMPANY CLEAN THE CARPET,BUT FORGOT. I USED DALWORTH LAST TIME WITH NO PROBLEMS. IT IS NOT THE TECHNICIANS FAULT HE WENT OVER THE AREA I AM QUESTIONING HOW IT REALLY CLEANS. I HAVE MULTIPLE SPOTS THAT ARE FROM WATER BEING DRIPPED AND THEN SOME DIRT STICKING TO THE AREA. IF YOU ASK THE TECH HE IS AWARE OF HOW MY CARPET IS IN SUCH GOOD SHAPE. JUST DISAPOINTED THAT I WILL HAVE TO CLEAN THE CARPET MYSELF IN THESE AREAS. I HAVE TO KEEP THIS IN MIND THE NEXT TIME I GET MY CARPET CLEANED AND PROBABLY WONT BE USING THIS SERVICE SINCE THIS IS THE SECOND TIME IT HAS NOT TAKEN OUT SIMPLE SPOTS. I WONDER IF IT REALLY IS CLEANING THE CARPET AT ALL. SORRY YOU ASKED

Name removed

Report a concern   May 8, 2017 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred, your service rep did a FANTASTIC job cleaning our carpets and tile flooring. He was prompt, courteous and very friendly. If & when we need our carpets done again we would definitely ask for Fred to do them!

Report a concern   May 8, 2017 — Rated 10 out of 10 by Lisa Langston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sucking stuff out and hauling it away!

Report a concern   May 8, 2017 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

P

Report a concern   May 8, 2017 — Rated 9 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that I had this time - Aaron - was the best ever! He went out of his way to ensure that my experience was top notch!

Report a concern   May 8, 2017 — Rated 2 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech was taking breaks to tell me of other services offered. He kept pressuring me and offering to give deep discounts. Then he sprayed deodorizer and wanted me to write a separate check made out to him for $40. I told him no way and get lost.

Report a concern   May 8, 2017 — Rated 10 out of 10 by Steve Common Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   May 8, 2017 — Rated 10 out of 10 by Eric Allan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Most thorough cleaning ever. Love that it is non toxic since we have pets. Jael was professional and personable. He did an excellent job. Oh, and, my tile looks amazing!

Report a concern   May 8, 2017 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph West did a great job! I will refer people to him.

Report a concern   May 8, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with the service Joe provided. My floors look awesome!

Report a concern   May 8, 2017 — Rated 10 out of 10 by Karen Owen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I just felt like it was sucking all the impurities out of my carpet and house! It was so quick and the rugs were so much brighter!

Report a concern   May 8, 2017 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   May 8, 2017 — Rated 2 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician left the carpet to wet.
He did not put light furniture on blue blocks , just set down on wet carpet.

Report a concern   May 8, 2017 — Rated 10 out of 10 by Tast Sales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning was good. Still have some staining, however, the carpet looks much improved. That tile cleaning was exceptional! Blew me away.
Would like to see promotional incentives on the tile and grout cleaning. Additionally, our technician, JL was very professional. He did a good job on a very tough assignment.

Report a concern   May 8, 2017 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the carpets get as clean as they do with no chemicals

Report a concern   May 8, 2017 — Rated 9 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very impressed with the quality of the carpet and couch cleaning services we received. We will definitely be using Zerorez again!

Report a concern   May 8, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was great he did a wonderful job. Our carpets look really good. I am sorry to have to report one thing your machinery killed our grass for the second time. The equipment on the truck schorched the grass. Last time it took most of the summer to cover. Will use again but will have to address the grass problem.

Report a concern   May 8, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was excellent and the end result was fantastic.


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