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based on 84548 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Better cleaning than any company I have ever used. No chemicals are used and it dries really fast. Technicians are knowledgable and very efficient.
Great service.
The associates were very professional and offered good options based on the actual situation in my home. They answered questions clearly and were bery personable.
Carpets look and feel clean. Friendly techs.
Trevor was professional, on time and explained everything he was going to do.
I like that Zerorez uses "green" cleaning products.
Quality and professional service
Every thing.
No residue
The guy was nosey that came out. Other than that everything was great.
Carpet was left too wet. Took along time t dry.
Very fast, professional and great service! Did a great job cleaning my carpet!
You always do an outstanding job of cleaning my carpet, and your techs are so knowledgeable and thorough. Your is the best carpet cleaning company I have every worked with.
Excellent service! Only reason I could give 10 is that my appointment was late (after the scheduled 2 hour time frame)
Devon was friendly, knowledgeable, helpful and took his time making sure the job was done correctly. Our carpets look as if they are brand new
Very efficient running company! Confirmed appt., showed up on time and the service rep was knowledgable, friendly and did a great job.
Your technician pushed very hard to upsell pet removal stain, etc. We know where the problems are in our carpet, we know there are pet stains. When we finally had to VERY FIRMLY refuse and he acted angry ... After he left our house we noticed a very large (FOUR FOOT SQUARE!) area that was now gray. He must have backwashed his machine or something because it was not there when he came. Also, on the stairs (which he did not clean) there were clumps of hair and dirt ... made no sense...
I see that the air wond broke loose dirt and some of it came out BUT i do not see why a large amount is left in the ducts to come out at a later time. After the techs left, we turned back on the A/C and a large amout of caked on debris came out of the vents onto us, the furniture and floor. I was not a fan of how my eyes felt for the next several hours with what dropped into them.
Torrance was great.
Employees are courteous,on time, and professional.
The service tech was nice and tried to do the best job he could. Happy with the cleaning results.
No sticky residue left in the carpet. It looks like new. The technician was very knowledgeable and did a fantastic job.
Well I heard a lot about your company on the radio and television so I thought I would give you a try. The employee that did the work was very nice
However when I pointed out several areas, high traffic areas that I felt had not been cleaned sufficiently he advised that he would get some type of product And work on the areas. He sprayed only one Spot in our computer room and advised that was all that he could do. I brought the areas that I felt needed further attention prior to him putting his equipment up. I was under the impression from your adds that your cleaning system would work on high traffic areas???
In my opinion had he spent the time and worked on the high traffic areas my wife and I would have been much happier. The service you provide should should live up to what you are currently advertising.
No odor
Staff and quality of work was great!
Chemical Free and friendly technician.
Your service technician was very prompt, professional and curtious. I have been using Zerorez for several years. Jay Gonzales was my service technician. He did a fabulous job cleaning my carpets. He asked me to check his work to see if I had any questions and if the work was completed to my satisfaction. Of course, it was.
GOOD SERVICE.PLEASANT PEOPLE ONES WHO KNOW THEIR JOB
Finley was very courteous & professional & our carpets look wonderful!

your staff are very professional and my carpets always look amazing after the cleaning.