Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2017 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

made my carpet clean.

Report a concern   May 10, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who cleaned our carpet did a great job, very conscientious about working on spots that I already knew would not likely come out because they were 8 years old. But he did his best, and it looks so much better today.

Our Coppell area has a website Next Door Park Neighbor, where I first saw favorable comments about your work in our neighborhood, and then I saw your Mailer Coupon. I feel confident in recommending your service now to our website. Thank you!

Report a concern   May 10, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and our tech was very friendly. We would want him again!

Report a concern   May 10, 2017 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They came over to clean within two hours of calling. Very pleased with the gentleman who cleaned and the end result.

Report a concern   May 10, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning and tile cleaning

Report a concern   May 10, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets have never looked cleaner and the young man who serviced my floors was extremely professional and thorough. Also, my tile and grout look brand new!

Report a concern   May 10, 2017 — Rated 7 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I got a call from the office just before I could call to schedule my carpet to be cleaned. They quoted me a price of $99 for three rooms and that they would clean 100 sq feet of tile. The young man who showed up was very polite and was very quick to work. He looked at all of the areas that I wanted cleaned, and then gave me a quote close to $1000 for 16 areas of pet issues and was willing to give me a discount due to being a repeat customer. All very nice, but when I told him I could not go that high, he changed the quote to meet my needs still very high, over $700, but it needed to be done. All I was shown was the bottom line, then when all work was done, I got the bill emailed, and I found that I was not give the lower price per room nor did I get any of the "free" items promised. The free items were on the invoice, but nothing given. Disappointing

Report a concern   May 10, 2017 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effectiveness and lack of harsh chemicals

Report a concern   May 10, 2017 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective cleaning, nice professionals onsite

Report a concern   May 10, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service, no smelly products, excellent results

Report a concern   May 10, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly and effective!!!

Report a concern   May 10, 2017 — Rated 10 out of 10 by Maria Pericav Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that the tech was very easy to work with. He explained how different services worked and did a great job on my carpet and floors.

Report a concern   May 10, 2017 — Rated 10 out of 10 by Sandy Almonte Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing difference before and after.

Report a concern   May 10, 2017 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great, technician was respectable and profeffesional

Report a concern   May 10, 2017 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hayden did outstanding job getting old stains out of carpet and then transformed my kitchen tile & grout to like-new condition! Well worth repeat business & highly recommend to friends & family. Email address removed

Report a concern   May 10, 2017 — Rated 10 out of 10 by Kim Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the guy was very nice and did a great job. I called at the last minute and they got them out the next day. and saved me allot of time and energy that I was completely out of..

Report a concern   May 10, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the young man was very informative and good at his job, and very sweet

Report a concern   May 9, 2017 — Rated 10 out of 10 by Jennifer Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe V was completely amazing!!!!!! Would highly recommend him to any/everyone for his exceptional service, definitely going above and beyond to do a fantastic job and being so incredibly kind and considerate. He is the best!!!!!!

Report a concern   May 9, 2017 — Rated 10 out of 10 by Stephanie Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were extremely nice and proficient and friendly. They did a very good job on our carpeting.
Have recommended your company to others

Report a concern   May 9, 2017 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything looks great. Torrance was great to explain our options and then worked very efficiently. We appreciated his excellent service.

Report a concern   May 9, 2017 — Rated 9 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was very polite and professional. And the carpets look great!

Report a concern   May 9, 2017 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet much cleaner than other companies

Report a concern   May 9, 2017 — Rated 10 out of 10 by Patricia Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were friendly and got right to cleaning my mattress

Report a concern   May 9, 2017 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think I had already written a note to you about our thanks for returning to fix up some areas that we weren't satisfied with. Once again thank you so much for being so willing to fix a job that wasn't totally satisfactory to us. We thank you and yes we already have recommended your company to friends.

Report a concern   May 9, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee worked very hard and was super courteous.

Report a concern   May 9, 2017 — Rated 4 out of 10 by S.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well we had to call them out
Again to clean all of the floors
In the kitchen. It was
Obvious that the first
Team
Was
Lazy and cut corners
Had the second team out the next day and it looks
Good now

Report a concern   May 9, 2017 — Rated 10 out of 10 by Barbara Bachta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought our technician was very honest and knowledgeable.

Report a concern   May 9, 2017 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how professional everyone is and how clean my home is when you're done!

Report a concern   May 9, 2017 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph and Omi did a great job! My floors look awesome. They were conscientious and considerate!!

Report a concern   May 9, 2017 — Rated 10 out of 10 by Courtnie Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase was very helpful and positive to be around during service. Plus my carpets seem refreshed. It was an experience I would do again and again.


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