Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84021 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 4, 2017 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved Carlton! He stayed until everything was up to his standards. I was very impressed by his work ethic.

Report a concern   June 4, 2017 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals. JL Wallace, the technician, was very very nice and did a great job.

Report a concern   June 4, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning process and professionalism of the guys that provided the service.

Report a concern   June 4, 2017 — Rated 5 out of 10 by N.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Two days after our appointment we noticed a large spot of dead grass by the curb in front our house that has continued to grow. Next to our mailbox we noticed circles of dead grass developing. To the right of our staircase, going to the front door, is a straight line of dead grass. There seems to be a pattern of dead grass where the hose was laying on the ground and spillage from the tank inside the vehicle parked on the street. This is very concerning to us. We would like someone to reach out to us as soon as possible. Pictures are available. Phone number removed. Eric and Nicole Last name removed

Report a concern   June 4, 2017 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

staff is very professional, hard working (only one person for my whole house? wow), and no chemicals.

Report a concern   June 4, 2017 — Rated 10 out of 10 by Carl Clewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtesy friendlyness

Report a concern   June 4, 2017 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service, prompt and courteous technician.

Report a concern   June 4, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man

Report a concern   June 4, 2017 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and quality service. Pablo explained the whole process in detail.

Report a concern   June 4, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They cleaned beautifully. They are not harmful chemicals.

Report a concern   June 4, 2017 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Professional service.

Report a concern   June 4, 2017 — Rated 10 out of 10 by Linda Crowder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick to respond, courteous to me and my household interior, young man was extremely knowledgeable and very efficient

Report a concern   June 3, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fair pricing & no soap residue but natural cleaning agents & friendly technicians

Report a concern   June 3, 2017 — Rated 10 out of 10 by Evalena Herrian Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best service we have had. Thanks for your excellent service. We will want your service again. Thanks so much!!1

Report a concern   June 3, 2017 — Rated 9 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The end product was good, especially considering the condition of the couch before cleaning.

Report a concern   June 3, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Responsible thorough technician. Very professional and well prepared

Report a concern   June 3, 2017 — Rated 10 out of 10 by Ray Flores Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who did the work was great! He was professional and courteous.

Report a concern   June 3, 2017 — Rated 10 out of 10 by Melissa Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The appointment was easily made, service was excellent and results were fabulous!!!!

Report a concern   June 3, 2017 — Rated 10 out of 10 by Connie Finley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!!!! Especially Edmond; he was outstanding!!! He took the time to explain everything and showed me my ootions😊

Report a concern   June 3, 2017 — Rated 10 out of 10 by Charly Mays Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue and Pablo was awesome!!!

Report a concern   June 3, 2017 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Healthy way to clean. Technician (Trevor) was right on time, price was very reasonable and the carpet cleaning was done efficiently and really made a difference. We will use Zerorez again.

Report a concern   June 3, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no harsh chemicals used. Nice technicians. And carpets are left very clean. Thanks!!!

Report a concern   June 3, 2017 — Rated 0 out of 10 by T.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm very disappointed because, he get all my wooden floor
My husband had to tell him about the dark spots on my carpet

Report a concern   June 3, 2017 — Rated 10 out of 10 by Sherry Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pablo was pleasant, polite and a hard worker. He asked me to check his work and let him know if there were any areas of concern. I pointed one out and he took care of it immediately with pleasure. He knows about the business and is proud to tell us all about the benefits and featured offered that will benefit us.

Report a concern   June 3, 2017 — Rated 8 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Estimate and actual amount owed were substantially different.

Report a concern   June 3, 2017 — Rated 9 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products are nontoxic and staff is professional and knowledgeable

Report a concern   June 3, 2017 — Rated 7 out of 10 by F.Z. Zerorez Dallas/Ft. Worth
What could we do to improve?

I assumed the bid for carpet cleaning was all inclusive, but we were told it cost extra to extract the water from the carpet, which did not seem right. Also the test area on the tile cleaning cleaned the grout really well, but there is a dull film on the tile now that does not come off with regular steaming.

Report a concern   June 3, 2017 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did a super job, considering the amount of cleaning he was called to do. The carpets, even though old, look much, much better and the drying time was very quick.

Report a concern   June 3, 2017 — Rated 10 out of 10 by Jeree Brunson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, fast and friendly technician. I really like that it is truly zero residue left on the carpet.

Report a concern   June 3, 2017 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work, friendly service.


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