Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84021 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free & very friendly techs

Report a concern   June 7, 2017 — Rated 9 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician described the steps he was going to follow to clean the carpets.

Report a concern   June 7, 2017 — Rated 10 out of 10 by Lucy Aguilar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was amazing the young man who came out was super friendly and willing to answer any questions!

Report a concern   June 7, 2017 — Rated 7 out of 10 by N.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Still found dirt on tile that I was able to clean off with a rag

Report a concern   June 7, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We loved our technician. He was great. Personable, but NOT pushy regarding "add on's". I really appreciated this.

Report a concern   June 7, 2017 — Rated 8 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Great job, on time and very efficient

Report a concern   June 7, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I called and you were able to come out within a few hours. Your technician was very polite and helpful. He kept us informed of any problems that he thought we may encounter. I also like the fact that no chemicals are used. In the past I have had my carpets cleaned and the stains resurfaced.

Very happy customer!

Report a concern   June 7, 2017 — Rated 2 out of 10 by S.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stains are still in the carpet and the tile was not cleaned

Report a concern   June 7, 2017 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased that the technicians was able to remove stubborn stains from the carpet

Report a concern   June 7, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was extremely helpful!!! My carpets look brand new!

Report a concern   June 7, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech and my carpets look great

Report a concern   June 7, 2017 — Rated 5 out of 10 by B.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I selected you based on an advertised rate if 3 rooms for $99.00 . I wanted my stairs and 1other room cleaned and the price more than doubled. Plus I was promised a free tile cleaning and that wasn't mentioned nor did it happen.

Report a concern   June 6, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very courteous and made every effort to remove stains and explain the whole process. My carpets look so much better.

Report a concern   June 6, 2017 — Rated 10 out of 10 by Cherry Childs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez twice before. They did an excellent job. We had tiles and grout cleaned plus the carpets. We also had pet stains removed. The 2 men that did the work were helpful, competent and so cordial. Thank you Zerorez! SC

Report a concern   June 6, 2017 — Rated 0 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have been a loyal customer of zerorez for years now and was very disappointed with my service yesterday. The cleaning was rushed and had I not seen the cleaner, I wouldn't have even known the carpets were cleaned.

Report a concern   June 6, 2017 — Rated 10 out of 10 by D.A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does a great job cleaning carpets. We have used them several times and have been pleased with the results.

Report a concern   June 6, 2017 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpet and tile look

Report a concern   June 6, 2017 — Rated 10 out of 10 by Nancy Bojarski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans without chemicals. Dries fast. Looks new!

Report a concern   June 6, 2017 — Rated 10 out of 10 by Mohammad Safdar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service man was extremely professional, courteous and hard working.He did an excellent job.

Report a concern   June 6, 2017 — Rated 8 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

The price per square foot of cleaning is a little steep.

Report a concern   June 6, 2017 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that came to our house was a complete professional and extremely courteous.
He did an excellent job with our floors and we will use your services and recommend them to others that need similar services.

Report a concern   June 6, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning left the carpet looking and feeling clean

Report a concern   June 6, 2017 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harmful byproducts. Technicians seem to take the task very seriously and want to do a good job.

Report a concern   June 6, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out to my home was awesome I gave him a 10 and I got his number and I will request him in the future

Report a concern   June 6, 2017 — Rated 8 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had a problem with priceing. I agreed with price and service but when the technician came to my house, he was telling me something different. It was lot of confusion. I had to make phone call to fix the problem.

Report a concern   June 6, 2017 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean products and great customer service.

Report a concern   June 5, 2017 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works! Very nice associates!

Report a concern   June 5, 2017 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and professional technicians

Report a concern   June 5, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and accommodating.

Report a concern   June 5, 2017 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My flooring looks great now. The technician was fast, diligent, and respectful of my space.


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