Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84021 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 1, 2017 — Rated 10 out of 10 by Terry Allison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived earlier than anticipated. Friendly. Efficient. Clean carpets with no smell from any chemicals.

Report a concern   June 1, 2017 — Rated 10 out of 10 by Y.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people are very nice and helpful.

Report a concern   June 1, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product, efficient process, great service! We were updated about our appointment time. The tech was very professional and quickly made our white rug look new again!

Report a concern   June 1, 2017 — Rated 10 out of 10 by Audrey Bryant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, no residue

Report a concern   June 1, 2017 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There were stains on the carpet when I bought this home 16 years ago....and I was shocked that Zero Rez removed them. HAD 6 Rooms cleaned and it only took 1 hour and they dried within 4 hours. I HIGHLY recommend your company

Report a concern   June 1, 2017 — Rated 9 out of 10 by David Bain Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It uses less soap and chemicals

Report a concern   June 1, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great!

Report a concern   June 1, 2017 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Speed Friendlyness and professionalism and the end result. Everything is outstanding.

Report a concern   June 1, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had our carpets cleaned beautifully by Zerorez. One week later I spilled a glass of red wine on the carpet. They sent a great rep, JL to re-clean the spot and although it looked great when he was done, the spot re-appeared the following day. I phoned and they sent a supervisor, Ceasar to look at the stain. Within 10 minutes he had the stain gone and it never came back. Thanks for a great job!

Report a concern   June 1, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They stand by their work

Report a concern   June 1, 2017 — Rated 10 out of 10 by F.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service - very good results

Report a concern   June 1, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional, friendly, thorough.

Report a concern   June 1, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

extremely professional technician;carpets look super !!

Report a concern   June 1, 2017 — Rated 9 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean and quick!

Report a concern   June 1, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It stays clean much longer than other companies, safe for my asthma and dog, and ways friendly professional technicians!! I always recommend you guys.the musty smell has vanished and most of the soil was removed from our carpets. Our techs were so knowledgeable and we appreciate them. Please recognize our techs somehow, because I never write reviews, but they were AWESOME.
sincerely,
Susie Last name removed

Report a concern   May 31, 2017 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly job well done

Report a concern   May 31, 2017 — Rated 10 out of 10 by O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was prompt, polite, well spoken, and did a very nice job. Carpets look and feel great!

Report a concern   May 31, 2017 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with my carpet cleaning. The service person was very nice and explained the procedure that he was going to do and he did an excellent job.

Report a concern   May 31, 2017 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave was very thorough and awesome!"

Report a concern   May 31, 2017 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

N/A

Report a concern   May 31, 2017 — Rated 10 out of 10 by Nancy Newton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your expert service technicians, their willingness to help. Your product is amazing. We have our carpets and tile cleaned by you and the results are outstanding. We have recommended you to many people through the years and have given you services away as gift cards to friends and family.

Report a concern   May 31, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly. Did a terrific job!

Report a concern   May 31, 2017 — Rated 2 out of 10 by C.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets didn't look too much better than before they were cleaned. Technician said almost everything came out but I saw a few spots that he wasnt mentioning to me. There was a spot on the far side of the bedroom but he didn't mention it didn't come out. I didn't check because I didn't want to walk all over the wet carpet. First time I heard it didn't come out was when I read it in the emailed receipt. Only the bottom part of each of the stairs cleaned (not the part that runs perpendicular). Just disappointing.

Report a concern   May 31, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and end result!

Report a concern   May 31, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and reasonable price. Your employees, Seth and Jalen, did an outstanding job with our carpets and should be commended.

Report a concern   May 31, 2017 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was very professional and spoke kindly and explain what he was doing and said with Zerorez solution most all stains come out. He was right the carpet looked great after he was done.
Thanks again for getting us on the schedule and for training your people very well. Even though personality comes naturally. And Thanks to my son for the recommendation he has used y'all 3 times....

Report a concern   May 31, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pretreatment got the dirty spots out and there was no residue feeling on the carpet.

Report a concern   May 31, 2017 — Rated 10 out of 10 by Jayme Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was great! Professional, knowledgeable, and extremely customer service oriented. Products speak for themselves, carpets and tile look brand new.

Report a concern   May 31, 2017 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, friendly, on time and did a great job!

Report a concern   May 31, 2017 — Rated 10 out of 10 by G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are clean! Tech was very nice and fast


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