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based on 84016 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought the service was great. However, a few areas will need additional attention. I scheduled an appointment already.
All in all, I was satisfied with the cleaning.
I was kind of disappointed with the ability to remove stains. This may be an area
where improvement is required.
Josh (who is no longer with Zerorez was wonderful!!! The manager that ended up coming out to clean my carpet was very good. I do like the fact that they are true to their word and stand by what they say they are going to do.
Garrett was really informative and helpful!
Carpet is old. It still has some slight stains after the service, but the traffic wear is greatly reduced. The carpet feels much softer now.
Have the techs wear shoe covers. Areas of the carpet that have seen more foot traffic, go over those areas more then once.
Have a repeat customer discount.
We like the technician as well as the service provided.
Jaylen did a great job. Courteous, efficient, knowledgeable
Your technicians.
devin was a hard working and honest person when asked questions
Promptness. Throughness. Good job.
Have used Zerorez quite a few times over the last many years with great success. The last two times, my carpets haven't come as clean, visually.
I also had to have pet urine removed and the flashing didn't remove the smell.
Your people did a great job. We will call on you again for our carpet cleaning needs.
The product and professional services is unmatched. Our services tech, Tyler was prompt, courteous, knowledgeable and thorough. Great experience. Thanks Tyler 👍
Thank you! Always on time and no chemical smell 👍🏼👍🏼
Both were great, highly recommend Aaron.
friendly staff, carpets look great.
Everything was wonderful. The technician was on time and extremely nice and helpful. He did a fantastic job!!!
I have used Zerorez in the past and will continue to. I would recommend anyone looking for any of these services to use Zerorez. Quality, Service and Price is second to none
My wife and I enjoyed the cleaning of our carpet and how easy it was.
The service provided is excellent and on time. The best technicians in the industry. The process leaves my rugs really clean as well.
VERYPROFESSIONAL
CARPETS LOOKED GREAT
I like that zero Rez uses less chemicals to clean the carpets then other companies.
Smells good, cleans well, and dries quickly.
He was in and out quickly
Darwin, the tech, was very thorough and made quick work of cleaning my three rooms. Darwin did not haggle me about unnecessary extra services, but did offer recommendations to consider. I appreciated his professionalism, cleaning performance and respect for my time. I felt I got a good value and I will request Darwin, when I reschedule future cleaning services.
No soap residue left behind.
Edwin was very informative and helpful.
I appreciate his good work, especially knowing it was a Friday night. He stayed until the job was done. Thank you so much.
I've used you for the past 3 years to maintain our carpets. Tech always does a good job. The only thing I didn't like this time around, he tried to up sell me product at $75 Gallon, claiming I would need 4 gallons for the master bedroom. They've done pet treatment before and I don't mind paying extra for it, but according to him with all the necessary gallons it was going to come up to about $500. I ended up paying $390 for 3 bedrooms, whereas the last 4 times I've used you I've paid $250. I understand the room was soiled but $400 for 3 bedrooms is insane, considering my kids bedroom has 2 beds and a toy area which occupy 80% of the room and the study area is roughly 11' x 6'. Will shop around next time before calling Zerorez.
Easy scheduling. On time service. Technician was personable and efficient.

They did an exceptional job on our VERY dirty carpet (thanks kids!) Technician was very eager to please and did not leave until I was thoroughly satisfied. Two thumbs up.