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based on 84526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Livingroom carpet didnt appear completely clean.
George did a great job.
I love the results I usually get from Zerorez. I had two marker stains that did not come out which I thought was a possibility BUT I had two coffee spills that I could see again after the carpet dried. That was disappointing.
Our technician was very knowledgeable, friendly, and hard working. He did an amazing job. :)
Reliable arrival, and good work = clean carpets and happy customer.
There are two reasons that I like your services. The first is that your process works. We see great reductions of dirt and wear each time we have your technician out.
The 2nd - and perhaps primary - reason we like your service is because of Darwin. When Darwin services our house, I know the job is done right. I know the job is done well. I know that I'm not getting sold something just to up-sell me. I know he cares about doing a good job and treating his customers right. He understands customer service and always has a great attitude, even on the hot, humid, cold or rainy days.
On the occasions where the schedulers sent someone else - despite having asked for Darwin and being told he would be available - lets just say my wife and I are nowhere near as pleased and sometimes displeased with the results.
Zerorez arrived on time, worked quickly and left my carpets looking like new!
All do great job
We had so many pet stains and zero razz got everything off they did an amazing job we've used them before but this time we had a whole lot more stains. Highly recommend them.
The technician did an awesome job. He was very professional and my carpet looks amazing.
Professional and efficient Great job explaining services, demonstrating and then showing final product.
Great service and the end result was awesome
Customer service & price
PROFESSIONAL
COURTEOUS
COMPETENT
Our carpets look amazing and dried very quickly. Best they've ever looked.
Anthony was very professional. By the time we finished our walk thru of the house I was very comfortable with him and knew he would do a great job. He was able to establish a professional image quickly.
Work a little harder on the dirty spots.
Good job and friendly workers.
Service was great. Dominique was extremely nice and professional. He did a great job and this was the first time I have ever been given a time frame and they actually showed up early!
Quick service, carpets clean, and the tech was nice and thorough.
The technician was friendly, fast, and thorough. Wonderful job from start to finish!
you communicated with me. the employee was polite, respectful, and did a good job of cleaning.
I like the lack of chemicals and the tech was awesome
It was a very good experience. My carpet was cleaned very well and I was well pleased with the company and the employee who did the work.
Matt was the technician that cleaned my 20 year old carpets and he actually performed a minor miracle with the carpets! They look incredible!
Matt is absolutely the perfect service-person. Pleasant, hard working, respectful, friendly but still very professional. Plus, he works miracles with carpet!!
Great job!!
The tech informed me that he would not be able to completely clean my new 8 month old carpet, but it is not overly stained because it is NEW. I will now have to hire another carpet cleaning company to come in and actually clean my carpet. I took time off of work to get this done and it was a complete waste of my time and money. I would not recommend Zerorez and I am very angry and disappointed with the service you provide.
Jonathan has cleaned our carpets twice and done A superb job!
Easy ! Clint = Rock Star
The 2 gentlemen that cleaned my carpets did an awesome job. They were able to get all of the stains out of the carpets. I will most definitely use Zerorez again and definitely recommend them to family and friends.
The gentlemen were prompt and in and out of my house within 1.5 hours. They were very professional and friendly. They explained how they were going to clean the carpets and once they got started they showed me what they were getting out of the carpets. When they were finished they had me do a walk through to make sure I was satisfied with what they had cleaned.
Great Job.
Very professional and clean.