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based on 84526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech that came to our house was fantastic!!!
Great customer service.The team that cleaned my carpets were excellent!
I noticed that once the carpet, rugs and tile were dry there were definite spots that were missed. This has never happened before!
Fewer chemicals
You don't use chemicals when cleaning.
I have used Zerorez in the past and saw a level of vibrancy in my tile and carpet, but this time, it was as if the floor were just wet and vacuumed. Tile didn't look clean and was able to move some grout dirt with my finger. Carpet traffic areas are still visible; maybe it is more apparent because the furniture has been removed, but just not satisfied. Maybe the tech was lazy and didn't put forth a good effort; he showed up late and then didn't finish because he ran out of water. Maybe the Zerorez product doesn't cut it. I don't know... But what I do know is I will try a competitor next time.
good job. hard work. and pleased boss.
Very efficient carpet cleaning service. I was pleased with the results and also the price.
My carpet looked better than I thought it could look. The price was what I thought it would be--no extras for this or that. It was a very positive experience.
I guess I was expecting something different than I have had in the past in carpet cleaning. The rep was very nice, very informative, but the actual cleaning was not different or better than the ads indicate.
Zero Rez is the best carpet and tile cleaner I have ever used in 40 years of being a Lamdlord.
Fabian was thorough and professional.
Randy was fantastic and did a fantastic job!! The carpet looks great!!! We will continue using you all and will be requesting Randy!!
Thanks
Service was very professional and we're able to get out old stains.
Great service and great techs. Thank you again Chris!
I liked the ease of scheduling my appointment. The technician was very friendly and did a great job in less than an hour. It was a wet Saturday morning but he was friendly and efficient through the whole process. It was a great experience. I'll definitely use Zerorez again and recommend them.
All my communication was very professional. My carpets look great. My technician was on time, knowledgeable, and personable. It was a great service that I would not hestitate to recommend.
It's very thorough
My Techbician was very professional and very friendly
Clean deep all the way through carpet, knowledgeable technician
The process of cleaning without that rotary scrubber.
on time, professional, high performance cleaning services
your upcharge from $87 to $134 was unfair! I understand the tax, but the rest is WRONG!
Please refund the difference.
The technicians were polite and professional. We were moving to a house where the previous owner had a dog. The technicians thoroughly cleaned the carpet down to the padding. We had excellent service and will definitely use Zerorez again!
No detergents and no residue left behind. Safe for the planet and pets. Great results!
The technician was knowledgeable & explained the process upon arrival & throughout the visit. My carpets never loloked cleaner.
Tom not only performed an outstanding job, but was a thoroughbred profession who is dedicated to customer service. Highly recommended.
My carpets look great. Zerorez found a pet stain I had forgotten about and provided special treatment to it.
The person who serviced us was very polit and professional
Excellent