What our clients think of us!

The guys (Fabien) did an outstanding job. Our tile floor an Marble counter tops look like new
and they are 15 years old.

Jamaal did a super job for us. He kept us informed as he moved from carpet to tile, both of which look like new. We are very satisfied with Zerorez and highly recommend them.

Came early in time window. Solved problem with not having hose extensions.
Completed work quickly.

My carpet turned yellow after cleaning in June no other explanation for it something was in the treatment that turned it yellow I used you again to get it out & it didn’t come out I will now have to replace it

I don't like to be less than positive - my first experience was fantastic - the rep totally did an awesome job, he used a chemical to help lighten the stains in the high traffic area, so I was happy to use Zerorez a second time.

I only had the rep do the high traffic areas, to keep it at 600 ft - for the special, honestly, I can't even tell the carpets have been cleaned - super disappointed this time. Sorry.

I was very unhappy with the service and outcome I received.

I was aware my carpets were quite dirty in the high traffic areas of 2 rooms, The young man who came out offered to do a spot cleaning to see if they would come clean, I explained I expected more after the spot cleaning but to do the best he could.

He showed up telling me he was glad I was the last job of the day, he had a busy day and was very tired. He spent less than hour at my house cleaning my carpets and they looked terrible. I called another carpet cleaner spent less money and they look so much better. Sorry but I wasted $150 with your company, I definitely would not recommend it!!

Love all the services I have had scheduled.

Problem this time with the dispatcher changing my times for the 2 services I had scheduled 3-4 weeks in advance. I scheduled for the vents to be cleaned between 8-10 and the carpets to be cleaned between 10-12 on the same morning. The day before my appointment I was notified that the carpets would be done between 8-10 and the vents would be done between 3:30-5:30. I told the person that called me with this information that those times were not what I scheduled. She put me on hold to speak with the dispatcher...came back on the phone and told me the dispatcher would not change my appointment times - that the only thing I could do would be to cancel my appointments and re-schedule for a later date. Really???? And have the same thing done to me again? When the vent technician arrived and found my carpets already cleaned he called the company to tell them they would have to come back to clean the carpets again - free of charge - as cleaning the vents would mess up the clean carpets. Carpet technician returned as soon as the vents were cleaned.

The service technician was very professional and pleasant. He came in and got right to the task of taking care of our carpets and tile bathroom floors.

We had moved practically everything possible to our hardwood floored rooms, and he was very appreciative of our making things open and easy to clean. Still, he readily offered to move some heavier items aside so he could clean under them, too.

Very nice experience.

Thank you very much.

Good job

Carpet cleaning - Didn't do a good job, especially around the edges of the rooms.

Duct cleaning - Zerorez called to cancel the appointment an hour into the arrival window on the day of cleaning.

I like Zero Rez type of cleaning. There is never residue like there is with other carpet company techniques.

Zero Rez makes it easy to schedule, and they let you know when they will be arriving. All correspondence is polite from the phone notifications to the technicians that do the work.

Friendly staff that takes care do their job right!

Professional and knowledgeable service technicians who communicate clearly. Product does not leave chemicals on carpet that draw dirt, so carpet looks good long after cleaning.

Ricky Rankin that are very good job it was excellent

Jaylen was an excellent technician. He explained all the options for me and gave me tips for spot cleaning in the future. Will definitely recommend Zerorez to friends and family!

The tech was very knowledgeable, and he was very professional and courteous. He did a very good job. He removed spots that my previous carpet cleaning company couldn’t remove after coming out twice.

I have been jearing about Zerorez for years. I decided to give them a try, and I was not disappointed. My original appointment was for 1 to 3 p.m. . I received a phone call about 10:30 a.m. saying that the technician would be early. He showed up about 30 minutes later. He gave me an assessment, and explain what their procedure was. Needless to say my wife and I are very, very satisfied. Carpet looks and feels great. Thank you so rest. You have a customer for life. My only disappointment is that in the ad I should have receive 100 square feet of tile cleaned for free. When I asked the technician he said it was not included

The crew was great, on time , very professional. I do have some dark spots in some of the grout, is it possible they can come back and spot clean them?

Lower your prices! Your cleaning is great.

Competitive Pricing

Tristan was friendly and efficient.

Products were very effective and technician was very thorough and professionsl.

The results are GREAT and the technician's go above and beyond and the results are amazing.

Excellent service Roberto is very professional did a great job

Describe the process and for the process to be consistent

The service technicians aim to provide the best and give complete satisfaction in every way.
The carpets always look great once they've finished. The service reps explain how ZeroRes process is different and better.
The tile was cleaned even beyond my expectation. However perhaps next step is grout cleaning for portions of the cooking areas where it needs targeted hand scrubbing.

I paid $433 and had the special pet treatment done that is supposed to get everything out down to the pad. It still smells and the spots that were treated still smell. I could have just gotten the cleaning and spent less than half of what I paid.

The technicians were very friendly and did a great job at getting some paint stains out of the carpet that I thought for sure wasn't going to budge! Would definitely recommend to anyone needing their carpets cleaned!

Very pleased with service, efficiency and professionalism during recent cleaning of carpet, rugs and tile. I like the idea of using no chemicals.

Great!