What our clients think of us!

Your phone representative gave me an estimate of $189 to clean to bedrooms and one walk-in-closet and staircase. I told her about the additional rugs on the wood floors and she told me those would be measured and I would be given a price. The technician arrived past the two-hour window I requested so I had to leave to go back to work before he was finished. He measured all of the rugs but did not give me a total. I had to leave for work. I left my credit card with my 12-year-old son to pay him.

The cost was $1,092.00!!!!!!! I could have purchased all new rugs for half this price. With a bill like that, the technician should have called me with the quote for me to authorize such a huge price tag, which I would not have. I would have just had the bedrooms, closet, and staircase cleaned and thrown out the rugs. We were having to clean because our dog has Ringworm.

I will NEVER use this company again unless they work to refund some of the cost to me.
First name removed McBride Houtz

Timely and excellent service.

One of the rooms needed deodorizing and it was not done

The technician didn’t even move my sofas to clean under them.

He was courteous and explained our options clearly. He worked efficiently and did a great job

They’re clean, work great and dry fast

Torrance was a very professional technician. Prompt arrival to complete my service request. Great customer service. I have been using Zerorez for many years and will continue to use them when needed. I highly recommend Zerorez.

Cost extremely high for what was done, more than double original quote though I told rep we had large dogs. Though I paid for the recommended pet cleaning with guarantee, I got paperwork stating I declined and no guarantee. When I called about it they said they would resend and still sent paperwork stating I declined recommended pet treatment and no guarantee.

The carpet is really clean. All the spots are gone.

Lack of detergents that feel sticky after cleaning and attract dirt.

on time

very professional

courtesy

Both Erick & Joseph were very welcome in our home. Both were very efficient & thorough in their work.

Your Tech was a class act and very informative concerning your products concerning the functionality of all chemicals.

All of them. The technician was pleasant and explained everything very well. The house we’ve purchased smells so clean without a cleaner smell. I completely would always recommend this company!

Stanton was great. The carpets look amazing.

Clean and thorough

Great quality! The products and services made a huge difference in my carpet and tile.

always dependable, on time and provide great results.

Torrence did a great job cleaning our carpet! I am so impressed with the whole process used by Zerorez!

I love the technicians. Each time they have been prompt, kind and efficient. My carpets looked brand new after they were done cleaning. They took care of my property. There prices were lower than the competition. I did not have a strong smell after they were finished. I would strongly recommend them to all my friends and family.

The technicians are always friendly, professional and knowledgeable. They are willing to discuss situations and educate when needed. Zerorez empowered H2O does an excellent job cleaning my carpet every time. It is very easy to get appointments and I have never been disappointed!

Excellent and thorough job. My sofa looks amazing!

The lack chemicals in the process. The process gets the carpet really clean.

Our technician provided excellent service!

It cleans the carpet without leaving gross residue!

Great service. Technician was polite, friendly and very thorough. He asked if we wanted the treatment to help it stay clean longer...and we did. He suggested we have it cleaned yearly and we will definitely do that.

Your Service Techs are always professional and courteous.

Friendly staff and great results.

Our technician was a magician.

Our carpets cleaned up so well.

Prompt, super friendly, honest, neat.

Friendly and did an amazing job