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based on 85369 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff! Second time booking and each experience is better than the last
The staff was courteous. For a service that was well needed, the treatment and cleanliness was great.
John Behrman was wonderful. He explained everything and gave us options. He also told me things I never knew about carpets and cleaning them!!!
No cleaning residue
Nazareth was on time and texted me to let me know his eta. He explained the process and benefits of the services and showed me before and after photos. Will do business with zero rez for all of my home cleaning needs.
My tech did in amazing job! He worked so hard and gave me great results!
Great job on cleaning some tough spots. Andrew the service technician was excellent. Once again, I will be a returning customer.
Im a repeat customer, but first time to use at our new home.
Always great service and awesome clean.
Dexter did a great job carpet looks and smells amazing
Nazareth did a great job on our duct cleaning. He was thorough, cleaned the ducts from both the main line and the register side, and pulled a lot of debris out of the main supply box. He sent before and after photos and videos, explained what he found, and even replaced our filter. Professional and easy to work with. Highly recommend asking for Nazareth!
I totally enjoyed working with Bert Pruitt. He was knowledgeable, explained everything about Zero Rez and how he was going to approach cleaning my carpet. I watched as my carpet turned into a clean, fresh new looking carpet. It was a great experience and I highly recommend Zero Rez. I also plan to get my furniture cleaned next!
The service was good, but I did not receive the $50 EG Steak Gift Card, which was part of the special. When should I expect to receive it?
Bobby was very professional, efficient, and informative- I really appreciated his explanation of the charges.
My carpets are so clean!
Timeliness and friendliness and knowledgeable
I wish I could remember the gentleman's name that took care of our service. He was professional, knowledgable, and patient with my questions and requests.
And EVERY spot came out, even the ones we thought wouldn't! The whole house smelled so clean and fresh!
We've used Zerorez before and will continue to use them!
Tom - Irving TX
Everything
John, the technician, was very friendly and professional. He informed me of what he was doing and why and gave me several tips on how I can keep carpets clean looking, which are white, for longer periods of time. Best of all, the carpets looked great after treatment.
Tailored to my needs
The service was great - guy who cleaned the carpet was friendly, efficient, explained what was going on.
Daniel was the person that came to our home for carpet and upholstery cleaning. He was very professional, informative, and did an excellent job! I would highly recommend Daniel and the service from Zerorez!
Always do an excellent job cleaning my carpets. Technicians are very knowledge.
Jaime is great and does a good job.
Excellent.. great customer service..did good job.
Less water. No residues. Easy scheduling.
We have used Zerorez many times. This visit and follow up visit left my carpet wet and musty.
We can not even stand the smell. We are masking it with air fresheners. Waiting on a manager to call back. Suspect mildew or mold since it set wet for days. Called the office the first day after about the smell (Friday) and they would send someone on Tuesday. Thats four to five days of being wet. May file against there insurance it the carpet needs replaced. It’s only 3 years old.
Joseph worked very hard to clean my carpets.
Excellent service, great attention to detail. Very pleasant experience!
excellent job

Great Job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!