Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85568 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 13, 2026 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks great! There were so many stains and some pet urine spots, and the cleaning was able to get most of them out.

Report a concern   November 13, 2026 — Rated 10 out of 10 by Stacey Willrich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Job!

Report a concern   November 13, 2026 — Rated 10 out of 10 by Shelby and Sherry Wolfe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Been using Zerorez for years and am pleased with results.

Report a concern   November 13, 2026 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond, our technician, was friendly, professional, and super efficient!

Report a concern   November 13, 2026 — Rated 10 out of 10 by Deborah Sifuentes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do exactly what I asked them to do they are very courteous they take care when they come into my home they're very polite and they get the job done correctly what more could you ask for oh yeah the price the price is awesome

Report a concern   November 13, 2026 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ggod job

Report a concern   November 13, 2026 — Rated 10 out of 10 by Paige Leija Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John was professional and pleasant. He went above and beyond.
Would recommend and use again in the near future.

Report a concern   November 13, 2026 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service provider was personable, friendly, fast, and did not try to upsell me on anything. He also did a great job.

Report a concern   November 13, 2026 — Rated 8 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The shower was not as detailed as I expected. And the technician missed a spot in the carpet in the master bedroom.

Report a concern   November 13, 2026 — Rated 10 out of 10 by Gladys Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that no harsh chemicals are used so no chemical smell left behind after the cleaning.

Report a concern   November 13, 2026 — Rated 10 out of 10 by Don Medford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job and was very thorough. i would highly reccomend!

Report a concern   November 13, 2026 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the steam process used because I do not like additives put into the carpet. The technicians are always knowledgeable and very friendly. They always perform excellent work.

Report a concern   November 12, 2026 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule and technician did a very nice job with the cleaning and communicating with me.

Report a concern   November 12, 2026 — Rated 10 out of 10 by Tami Busby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional

Report a concern   November 12, 2026 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very positive experiences with this company. Professional and friendly.

Report a concern   November 12, 2026 — Rated 10 out of 10 by Robin Demarrais Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your system really gets my carpets clean without any weird or perfumy smell and no residue.

Report a concern   November 12, 2026 — Rated 10 out of 10 by Cathy Wilkerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is great, results are above expectations. Personnel are always great personality.

Report a concern   November 12, 2026 — Rated 10 out of 10 by Jennifer Corley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, carpet dries quickly, smells and feels clean. Anthony did a fantastic job! There was hardly any water on our tile or wood like there has been in the past afterwards.

Report a concern   November 12, 2026 — Rated 1 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Service was very poor

Report a concern   November 12, 2026 — Rated 10 out of 10 by Stuart Bonds Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Duct cleaning & sanitation also the tech Brandon was great.

Report a concern   November 12, 2026 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job.

Report a concern   November 12, 2026 — Rated 10 out of 10 by Mia Wenzel-Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service from scheduling through service

Report a concern   November 12, 2026 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that came out and cleaned our carpet was so kind and professional. He made the experience easy and worthwhile. Made me want to use Zerorez next time I need my carpet cleaned! Job well done!

Report a concern   November 12, 2026 — Rated 10 out of 10 by Paul Weadon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very helpful and informed me of all the things he was about to do before he performed them.` The carpets are looking beautiful once again. Good work!

Report a concern   November 12, 2026 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Able to come out quickly, technician explained everything well, performed services thoroughly.

Report a concern   November 12, 2026 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto was very professional and took his time to make sure my carpet was cleaned to my liking. It is an older carpet but cleaned up well. Some areas he even went over twice. Would definitely use this service again and would ask for Alberto.

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Report a concern   November 12, 2026 — Rated 10 out of 10 by Johnnene Gay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far so good. Didn't experience any strong smells of any chemicals used during the cleaning process, which is important to me. I'll definitely use them again.

Report a concern   November 12, 2026 — Rated 10 out of 10 by Deborah Mines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and the freshness without the chemical smell on carpet!

Report a concern   November 12, 2026 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly, professional, and knowledgeable personnel, quality products, and quick response time!

Report a concern   November 11, 2026 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Price was really high / especially for cleaning an area rug.


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