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based on 85293 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and knowledgeable technician.
Timely and efficient
Marvin was professional, courteous and helpful, and he did an excellent job.
Have used Zerorez for many carpet and upholstery cleaning jobs. I appreciate their thorough cleaning and prompt appointments. Service technicians are polite and do a good job.
Good work
Your products are very effective on my carpet and safe for our cats. The tech Nazareth did a great job and explained the process. I highly recommend Zerorez!
Thorough on siteexplanation of the cleaning process
Prompt, courteous and respectful of home
The carpet in one of the bedrooms was dirty, I have dove grey carpet. The technican was able to get the carpet clean but around the baseboard and the edges it wasn't cleaned and you can see the difference. I didn 't notice it until the carpet was dry. I was disappointed with the result.
Products are very clean products and able to keep our carpets clean..
The cleaner did a good job. However I had just picked up a new bottle of pain medicine. It was a full bottle,that I have to take. The cleaner and I were the only people in the house until my wife came home and counted them and 34 pills were missing.I can’t prove that he took them,because they were in my closet . The bad part about it is we like the company, but we will never get you to do another job for us. If he riips people off We don’t want someone like that in our house. Thanks Kris Last name removed
Friendly and courteous cleaners
Always professional and thorough
I have used this company for years, i have always been pleased with the service and the staff is excellent.
on time, fast, and friendly service. I like that the products are clean.
Love the service!
The technician was super helpful and informative, the process was quick and we noticed improvements immediately.
The Technician is always top notch and delivers a comepetent and professional job every time. I will use Zerorez again because of the quality, thoroughness, and efficient delivery of services.
I appreciate the promptness each time I schedule someone to come and clean the carpets.
It makes it easy to plan and have completed on my schedule.
Clean product. Knowledgeable and safe technicians.
I love the way zerorez cleans my carpet too make it look brand new and smell better.
Dependable, economical, competent.
The customer service from the technician was great. I really enjoyed the experience and I will be using you guys again.
Showed up on time and was extremely professional. Did a great job cleaning the carpets, rugs, and upholstery.
Personel who answer the phone are very polite and helpful. This is the second time we have used them and will continue to do so as well as reccomend them to others.
On time and great service! Truly cared about my home!
Carpet cleaning was great. Dexter did a good job.
The scheduling process was easy. Our technician was professional and friendly. Our carpets look and smell clean even being over 30 years old.
The tech did not use any protection for the walls. Normally they put corner protectors and there is a lot of damage to paint and sheetrock on several corners where the lines rubbed. There's also a pet stain that I don't feel like he treated fully even though it was one of the main reasons to have you come out. I'm going to have to repair and repaint my walls. Happy to send photos. That's a lot of money for a not great job and to damage my house. Name removed
It only seems to be the best carpet cleaning… Compared to the regular Stanley steamer type companies. I give my guys 10+ stars today. Only one complaint my screen door hydraulic closer thingy. There's a button on the top that when you open the screen door, you just reached out with your foot and push it to lock the door open… And when you want to release it, you just push on the screen door to open a little bit and it releases it so it can close. The little button that covers the mechanism, was sitting on the front porch chair. The silver mechanism thats under that, was bent up. If I didn't have a special-needs brother that lives there, that we really need that door to stay open when we push his wheelchair in and out… I would not complain. But it's a huge necessity trying to get in and out of that door with a wheelchair, to have that door stay open. Really bummed that they broke it, and didn't just mention it to me when they were leaving. I looked up the replacement thing and I think I can get it for 30 bucks.
KP did a great job reclining our carpet in our bedroom.
Good customer service and timely appointments