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based on 84733 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
False advertisement $109 for 3 rooms is not true I paid over $ 400 for 3 small rooms and service man said it didn't include for closet. And the service person (Joseph Dickinson) has a very bad temper. He blocked the drive way & I couldn't get out & I asked very kindly if he can move his van a little bit he said that I had to wait till he finish & he made me miss my Doctor's appointment. Also, after he finish cleaning, he was taking his time straighten up his tools & I asked him very politely to let me out & he lost his temper & slammed his van door very loudly & he saidI have been working in this heat too. I didn't understood what he meant.
I have complained about this situation for their phone answering person & he told me that he will have the supervisor to call me that afternoon, but nobody called me. I called the next day & I got the same person & he told me the supervisor would call me that next day. Sadly, nobody called me.
Thank you
Name removed
Service intake via phone was professional and seamless.
Technician who came to the house was thorough and professional, pleasant.
My Technician Bert Pruit did an amazing job. He was thorough. Company uses good products. I would recommend Zerorez for your carpet cleaning.
The tech showed up early. He was so efficient and quick. He was very friendly and talked to me about a few stains before then followed up after to let me know he got them all out.
They showed up got the carpets all cleaned quickly and left.
My original appt setter was not a good person thru chat and I never got baseball tickets or orginal offer basically called a lie, my tech was good
Professional and excellent service.
The technician was very friendly and fast.
Excellent customer service - friendly, professional, thorough and efficient. We had our air ducts cleaned and Edwin explained what to expect, reviewed the estimated charges and optional services in detail. He was very careful in our home. Overall a really great experience, thank you!
Daniel with Zerorez did an excellent job cleaning our carpets. He was professional, friendly, and took the time to explain the process before getting started. He was thorough, paid attention to detail, and made sure everything looked great before he left. Our carpets look noticeably cleaner and fresher, and the whole experience was smooth from start to finish. It’s clear he takes pride in his work, and I really appreciated the care he put into the job. I would definitely recommend Daniel and Zerorez to anyone looking for quality carpet cleaning.
Service was excellent. Thanks
Great communication, friendly, very professional, cleaning outcome was outstanding, and price point was very competitive. Highly reccommend this company for all your cleaning needs!! 10/10
I loved the service and my carpets are always so clean .
When I made the reservation, I noted that this was an apartment. However, the technician did not have the proper equipment upon arrival, had to call the office and re-schedule which is unfortunate as now I've got to take a day off work to meet a technician.
Worst of all, he mentioned someone would call me about the revised schedule update and I still have not heard from anyone. Very disappointed
Technician was very friendly and no chemicals
Friendly and knowledgeable tech
There was a significant cat urine odor in our new home, and the cleaning really helped with the smell.
Received great service! The technician called me ahead of time to let me know he was on way, arrived on time, and worked quickly but was very thorough. He was a very nice guy and I’d request him for my next carpet clean!!
CJ was so polite and accommodating in helping us. He did a wonderful job and was thorough. We will continue to recommend and use this company!
The service was first rate. Our technician who did the work was fantastic. Extremely pleased again with how well the cleaning worked. Our 6 year old carpet looks brand new.
Bobby was so great! He handled everything with care and was so respectful when speaking with me. I highly recommend zerorez, especially Bobby.
Thank you for making my carpets look amazing.
The lemon smell is perfect!
Jay was amazing! He took the time out to explain the process and the products he would use. Throughout the process he kept me updated and showed the how the products used lifted stains. I really took his time and because of him I’ll be calling and recommending the service.
Customers service and professionalism.
Cole was great! He was very nice and very professional. Excellent job!
Kevin, the technician that cleaned our carpets, was courteous, thorough, and did an amazing job! We had heavy stains from the previous owners animals and Kevin was able to get all of the stains out in both the living and bedroom. We also added the odor treatment and our home smells fresh and clean. Excellent customer service!
Scammers
Quick professional and great look
Great

Product left a pleasant smell. The two men who worked on my carpet did a wonderful job. Paul worked really hard to get out a terrible stain.
It is finally out along with others. The carpet looks like new.