Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85369 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 24, 2026 — Rated 9 out of 10 by Terry Meyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Report a concern   October 24, 2026 — Rated 10 out of 10 by Lacee Suetos Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great staff! Second time booking and each experience is better than the last

Report a concern   October 23, 2026 — Rated 10 out of 10 by Delecia Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was courteous. For a service that was well needed, the treatment and cleanliness was great.

Report a concern   October 23, 2026 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John Behrman was wonderful. He explained everything and gave us options. He also told me things I never knew about carpets and cleaning them!!!

Report a concern   October 23, 2026 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No cleaning residue

Report a concern   October 23, 2026 — Rated 10 out of 10 by Jeremy Brannon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nazareth was on time and texted me to let me know his eta. He explained the process and benefits of the services and showed me before and after photos. Will do business with zero rez for all of my home cleaning needs.

Report a concern   October 23, 2026 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech did in amazing job! He worked so hard and gave me great results!

Report a concern   October 23, 2026 — Rated 10 out of 10 by Ted Shaw Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on cleaning some tough spots. Andrew the service technician was excellent. Once again, I will be a returning customer.

Report a concern   October 22, 2026 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Im a repeat customer, but first time to use at our new home.
Always great service and awesome clean.

Report a concern   October 22, 2026 — Rated 10 out of 10 by James Ramsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter did a great job carpet looks and smells amazing

Report a concern   October 22, 2026 — Rated 10 out of 10 by Michael Satinu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nazareth did a great job on our duct cleaning. He was thorough, cleaned the ducts from both the main line and the register side, and pulled a lot of debris out of the main supply box. He sent before and after photos and videos, explained what he found, and even replaced our filter. Professional and easy to work with. Highly recommend asking for Nazareth!

Report a concern   October 22, 2026 — Rated 10 out of 10 by J.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I totally enjoyed working with Bert Pruitt. He was knowledgeable, explained everything about Zero Rez and how he was going to approach cleaning my carpet. I watched as my carpet turned into a clean, fresh new looking carpet. It was a great experience and I highly recommend Zero Rez. I also plan to get my furniture cleaned next!

Report a concern   October 22, 2026 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was good, but I did not receive the $50 EG Steak Gift Card, which was part of the special. When should I expect to receive it?

Report a concern   October 22, 2026 — Rated 10 out of 10 by Nancy DiMarco Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was very professional, efficient, and informative- I really appreciated his explanation of the charges.

Report a concern   October 22, 2026 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are so clean!

Report a concern   October 22, 2026 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timeliness and friendliness and knowledgeable

Report a concern   October 22, 2026 — Rated 10 out of 10 by Thomas Knippa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I wish I could remember the gentleman's name that took care of our service. He was professional, knowledgable, and patient with my questions and requests.

And EVERY spot came out, even the ones we thought wouldn't! The whole house smelled so clean and fresh!

We've used Zerorez before and will continue to use them!

Tom - Irving TX

Report a concern   October 22, 2026 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   October 22, 2026 — Rated 10 out of 10 by John Ozmun Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John, the technician, was very friendly and professional. He informed me of what he was doing and why and gave me several tips on how I can keep carpets clean looking, which are white, for longer periods of time. Best of all, the carpets looked great after treatment.

Report a concern   October 22, 2026 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tailored to my needs

Report a concern   October 22, 2026 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great - guy who cleaned the carpet was friendly, efficient, explained what was going on.

Report a concern   October 21, 2026 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel was the person that came to our home for carpet and upholstery cleaning. He was very professional, informative, and did an excellent job! I would highly recommend Daniel and the service from Zerorez!

Report a concern   October 21, 2026 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do an excellent job cleaning my carpets. Technicians are very knowledge.

Report a concern   October 21, 2026 — Rated 10 out of 10 by M.L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaime is great and does a good job.

Report a concern   October 21, 2026 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent.. great customer service..did good job.

Report a concern   October 21, 2026 — Rated 10 out of 10 by Denise Wall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Less water. No residues. Easy scheduling.

Report a concern   October 21, 2026 — Rated 5 out of 10 by M.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have used Zerorez many times. This visit and follow up visit left my carpet wet and musty.
We can not even stand the smell. We are masking it with air fresheners. Waiting on a manager to call back. Suspect mildew or mold since it set wet for days. Called the office the first day after about the smell (Friday) and they would send someone on Tuesday. Thats four to five days of being wet. May file against there insurance it the carpet needs replaced. It’s only 3 years old.

Report a concern   October 21, 2026 — Rated 10 out of 10 by H.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph worked very hard to clean my carpets.

Report a concern   October 21, 2026 — Rated 10 out of 10 by Tracy Bush Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, great attention to detail. Very pleasant experience!

Report a concern   October 21, 2026 — Rated 10 out of 10 by Hanah Tran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent job


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