Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83354 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2026 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was so patient, knowledgeable, punctual and he did an Amazing Job

Report a concern   February 20, 2026 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable and professional

Report a concern   February 20, 2026 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech went above and beyond to support our needs and did a fantastic job!

Report a concern   February 20, 2026 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet always looks great after cleaning and Techs like Diamond are thorough and detailed

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person sent was courteous, considerate of my time and home, timely, explained all charges and left everything clean and neat.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the clean feel of the carpet after cleaned. My technician was very good.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Eugene Pilkington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with the duct cleaning service rendered by Zerorez. The technician was personable and pleasant to deal with. He explained the process and showed us pictures of the ducts upon completion of his work. I would highly recommend using Zerorez.

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service!

Report a concern   February 19, 2026 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time punctual arrival and explaining the whole cleaning process and addressing any concerns prior starting the work!

Report a concern   February 19, 2026 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GREAT CUSTOMER SERVICE AND EXCELLENT CARPET CLEANING

Report a concern   February 19, 2026 — Rated 10 out of 10 by Lynn Klamt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

"Specials" help keeping the cost to an acceptable level. Service in 2015 was not acceptable due to poor cleaning results. However, the technician this year was personable, effective and made the effort to create great results. Much appreciated!

Report a concern   February 19, 2026 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and less chemicals

Report a concern   February 19, 2026 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your young man did a very good job on my floors.

Report a concern   February 19, 2026 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The hard working young man that cleaned my carpets. He was considerate with a willingness to make sure that I was satisfied with the service provided.

Report a concern   February 18, 2026 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great and the job was happily and professionally done. Thank you

Report a concern   February 18, 2026 — Rated 8 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

In my sunroom there were spots where my plants were overwatered and left stains. The technician said that the padding was also stained and he did a deep stain removal for the carpet and pad. I paid $300 extra for this service but the stains were back the next day. Very disappointed. He cleaned two other rooms and hallway and 4 patio cushions. Total bill was $630--much more than I expected.

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.A.L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech did an excellent job and was very professional.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Suzanne Irland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products are very good at cleaning and spot removal!

Report a concern   February 18, 2026 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Calls before appointment, curtious, good job cleaning carpet

Report a concern   February 18, 2026 — Rated 10 out of 10 by Ted Beck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man you sent was so nice and professional. He explained everything clearly and did an excellent job.

Report a concern   February 18, 2026 — Rated 8 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

The only negative we have is that the technician had equipment that scratched our floor. This has happened to us twice in the last few years from your company. We tried our best to cover the path where they were working. Perhaps your company could explore finding a way to pad the couplings on their hoses or something in the future to minimize this risk for customers. Other than that we are quite pleased with the work that was done for our home.

Report a concern   February 18, 2026 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Repeat customer

Report a concern   February 17, 2026 — Rated 10 out of 10 by Denys Slater Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, friendly, professional, excellent price.

Report a concern   February 17, 2026 — Rated 10 out of 10 by Susan Culifer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service. Michael was very courteous and friendly. He did a great job! I will surely use this company again.

Report a concern   February 17, 2026 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and our tech did a great job.

Report a concern   February 17, 2026 — Rated 10 out of 10 by Leigh Acosta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the products are not dangerous to my family, the carpet was extremely clean! The representative was so courteous, so considerate, when they thought he might be a little bit late he called me directly twice! Diamond was extremely professional! We will definitely use you again and refer our friends and family. Thank you for no hidden charges as well!

Report a concern   February 17, 2026 — Rated 10 out of 10 by Jeffrey Berry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Results, price and professionalism

Report a concern   February 17, 2026 — Rated 10 out of 10 by M.M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am pleased with how the carpet looks following the cleaning. It also does not take a long time to dry.

Report a concern   February 17, 2026 — Rated 10 out of 10 by James Robertson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Burt was very professional explaining each step of the process for each of the rooms that he cleaned. As always, we were very pleased with the workmanship of the carpet cleaning.

Report a concern   February 17, 2026 — Rated 5 out of 10 by S.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I just felt like it was one price then you get there and a lot of things added, and charged a lot more than what I was expecting. Also the edges and under a tv bookshelf that you can see clearly were missed. Not a fan of the added costs


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