Client Testimonials

came within the scheduled time frame, professional and very informative for first time service.

Very efficient. Arrived exactly when scheduled. Very nice young men doing the work. My carpets were really dirty and now are very clean.

The cleaner came on time and finished in timely manner. He helped me move some furniture in the room and also cooperated well when i requested him to make sure he vacuum under the bed. He didnt try to upsell me and said i have done good job caring my carpet so just keep doing what i have been doing. Will definitely use zerorez again & try to request the same guy

Removed all the stains and the twenty-year old rugs look like new. The guys sold me on the idea of applying Scotchgard but then found they didn't have it on their truck. It would be an idea if they all did an inventory of supplies before leaving the plant. I was very pleased with the technicians and the job they did.

Excellent

Reservationists said you will move one person funiture but your cleaners said they do not. It was not an issue since I had everything moved. Secondly the cleaner Edward put a $14 service fee initially in the bill but waived it since it was not mentioned with the original quote by your reservation or advertising. Some people might say this is deceptive. Serviceman Edward and First name removed we otherwise excellent

Promptness of the service person carrying and their show up. The service people were very polite and took care during the operation.

I called the next day after you cleaned my carpets. I was complaining about buckles in my carpet. I did not get a response from you. I had to call the main office and then they told me to wait 72 hours to see if they would disappear. I would have liked a call from your company at least

Safe and gets the job done!

Great job, on time, call before arriving

we have had a very good experience with Zerorez except for one inexperience crew very long time ago. We felt it was growing pains of a new company. Since then the craftsmen have been top notch.

The process and personnel

The willingness of your technicians to make suggestions. Immediaterespose to asking for extra service!

Customer service is really good. The only carpet company I know that can get deep stains out.

The service was excellent, very professional,
It was the first time I used your services on recommendation from my friends.
24 hours later my carpet is completely dry and it looks very good. Thank you

The man who did the work(LOretto, Lorenzo?) was very good, took his time, explained everything, and was very polite and cheerful.

Ability to quickly schedule an appointment.
Adherence to scheduled arrival
Courtesy of representative who did the cleaning

They get carpet very clean and they stay clean

so far so good! waiting to see if walk areas come back in a few weeks which we were told they would not!

The guys are professional & courteous, come sooner than expected (good),cleaning is quick, and carpets look really good, odorless.

No comment

There is no chemical odor. Laredo and Manny were very co-opporative when I asked them to do different areas over and they had very manners!

You are able to make a sofa and rug used by 3 boys look like new. When you leave, the house smells good and my son with eczema can sit comfortably on the sofa. Thanks Zerorez!

I like that our carpets turned out looking so great. The cleaning product did a thorough job and left no odor whatsoever. This is the second time I've used your service and I am completely satisfied. Loreto and Manny did a wonderful job. They were both timely, thorough and efficient workers and very personable. They answered all our questions. They are good representatives for your company.

I like the environmentally friendly service...no chemicals, etc. There is no smell after the cleaning. The technician was very professional and courteous.

Seem always to be prompt, polite, neat and get the carpet cleaner than most other companies.

They called ahead to say they were coming & they got the job done real fast.They explain everything really well.

We like the results! Process is very effective. They are always on time, friendly and efficient.

Competent courteous employees and excellent carpet cleaning.

The individual cleaning the rugs was very professional and thorough. The carpets looked clean and fresh and the cleaning solution dried quickly.