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Client Testimonials
Eric was very professional. The carpet looks great. When we decide to clean the other carpet, we will use you all. Thank You. Our window of time was 2-5:00 PM, and Eric arrived at 2:05.
I don't like service man showing up at 4.00pm when he was to be here at 11-to 2.Thanks
Zerorez was able to schedule a very fast pick up. The guys were very professional and informative about how to clean my rug. My rug came back smelling like new which was a tough feat with my stinky dog. I would definitely recommend Zerorez.
On time, fast, friendly, informative, although the tech did try to up-sell me on some add-ons (which I am sure he is required to do), he was not pushy about it. It's a little more expensive -- but a quality job !
chemical
customer service, hard working technicians
on time, clean, neat and courteous
The empowered water vs. chemicals is what I like the most. Secondly, the process physically removes the dirt and grime - not just rub it around on a pad. The customer service was outstanding - worked with me to get a great appointment time. The technician, Dustin, was on time, was very nice, very professional and very thorough.
Kyle was fantastic. He worked on getting my sofa and chairs clean for well over an hour and they look great, and the carpet looks great too. Kyle was professional, friendly and truly worked extremely hard to get everything as clean as possible. I could not be happier.
Ease of making appointment
Courteousness of technician
Carpet looks very good and the entire area has a fresh smell
everything!
Richard was eager to please and upgraded my pckg. by offering discounts. Unlike first tech I had months before, he was willing to move a few pieces of furniture to access areas he wanted to treat, and with a smile, even though he wasn't asked to do so. He was there to please. When you give your techs flexibility and the ability to make decisions on the spot you give the impression that they are principal's in the company.
Matthew did a fantastic job! Most all of our stains came completely clean.
My carpets look like new and the house smells fresh and clean.
No harsh chemicals so the carpet feels clean afterwards and not crusty.
Very professional and nice staff (Charles did a great job!), and...the method really works! I forgot what shade of off-white my carpet was until it was cleaned! Thanks, Zerorez - I have already started to recommend you to my friends!
The products are safe and clean. I liked that my son could immediately walk in his room and go to sleep with a dry carpet and no chemical to worry about.
very prompt and considerate employees
This really got the pet stains out!!
Environmentally friendly products that obviously work very well, and comprehensive walk-through before & after with our tech who explained things well and answered my questions honestly. We were worried about several areas where my 75-lb golden retriever comes and goes with muddy feet on the carpet. But they came right out with diligent treatment by Kyle! What was really a treat was the job he did on my kitchen tile floor. It has a really rough surface that catches and traps dirt until I have to scrub every inch by hand. One treatment (and a re-seal...thanks, Kyle!) left it looking brand new. Wish I'd splurged and done the bathroom floors, too. Our 15-year-old house feels brand new now. Would definitely recommend.
They are effective and safe.
I was very impressed with both the personnel, quality of service and the carpet are better than I had expected. I am very pleased.
Professional, clean and dry with minimal impact
great carpet cleaning...technician was great
Mike was very friendly, worked very hard, and was thorough. We were impressed by this young man. He did an excellent job.
The product dries quickly and has a pleasant faint fruity fragrance.
Your technicians, David and Charles arrived as scheduled, were extremely professional, exhibited outstanding teamwork while providing the best carpet cleaning services I've ever experienced.
Clean, quick and efficient! Austin was very professional.
They were efficient, prompt, courteous and did an EXCELLENT job on my rugs. My entire household agrees its as lovely as when we first moved in!!
First of all, I was confused about the above. I am very likely to recommend Zerorez.
I like that there is no residue on the carpet and that they don't get sopping wet. Our tech was great. Moss was very careful and eager to please us. We would ask for him again if that is possible. I made a comment on your Facebook and I said that my carpets look bright and new again. I said that the only problem is that now I have to polish all my furniture to make it look as good as the carpets.
Zerorez did an excellent job on my carpet. I was concerned about some stains, and they are all gone now!