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Client Testimonials
The technician's knowledge and the product itself. My carpet feels, smells and looks clean. Lee was reliable and I dependable and very trustworthy.
odor removal
We liked the customer service we recieved and that your rep did a good job on our carpets. We will refer you to our friends in the future...
The staff is so friendly, helpful and great with my kids. They also work quickly, efficiently and answer all my questions.
Professional crew. Excellent service.
No odor, dries quickly.
I love how clean my carpets look and majority of all my stains are gone. The stains
The stains stay gone until my . . . . . Your techine was very kind and
Knowlege of the service he was providing. See you in the spring!
The gentleman, Mike, is very personable and makes every effort to get the item completely cleaned... noting the areas where he isn't able to get all stains out.
Techs are very helpful and courteous.
Your technican, Danny, was polite, efficient and knowledgeable. He did a fine job.
Service was excellent! Guys that clean our carpets were friendly, professional and very good at their job.
It is environmentally safe and it cleaned my carpet way beyond my expectations in addition to the softness of the carpet when it was completed and dried. I am impressed and will be using the service again in the future.
Your representative was thorough, informed and very polite. I was very pleased with the service.
Customer service is very important to me. The phone technician explained the process (cost, arrival time, etc.) and the technician was true to the information provided. Our carpet is aged and the technician was up front with us about that, but did a great job cleaning.
carpets look brand new! thanks so much!
professional , on time and very nice.
friendly staff
I liked the way the carpet looked and felt after the cleaning
First of all, I was very pleased with our carpet technician, Howard. He did a thorough cleaning on all of our carpets, in the 5 rooms. I also like the cleaning process as well. It does not overly saturate our carpets with soap and water. Our carpets look fresh and new. This was a pleasant experience.
You are free to pose my comments as Mrs. B
My Representative was efficient, thorough, and customer friendly. The outcome was beautiful.
Mike, the technician
I was very pleased with the efficency of your communication system. Your company kept me abreast of my appointment every step of the way. Your technician Eric, was extremely professional. He explained what he was going to do and asked if I had any areas that needed particular attention. He was very curtious and thorough. If I'd known how beautifully my carpets were going to turn out, I would have scheduled for the entire house to be done. I will definately be sharing my experience with all of my friends. Well done!!
The technician was great, did an excellent job in a short period of time. The ONLY issue was that we were told the carpets would be dried in 4-6 hours (Friday AM), they weren't dry until Sunday PM, and there was a wet, musty odor throughout the weekend.
Loved the technician's attention to detail & willingness to teach about the process.
Friendly, professional and on time!
The technician was here on time, provided excellent customer service, used a fantastic product that gave us great results and the value was top notch! I will use Zerorez in Atlanta for all my cleaning needs and will recommend them to everyone I know!
I really appreciated the fact that there were no lingering chemical smells after the carpet was cleaned, especially in my 17-month old son's room. The carpet looked beautiful after Bobby was done. Thank you so much!!!
The quality of the service
The work was done professionally and thorough. I appreciate your representative and his attention to the task. He located a spot on the carpet that was caused by me dropping hair dye on the rug. He tried a few things to get it out and when he could not get the entire stain out, he brought it to my attention instead of covering it up. I appreciate the attempts made and attention given to try to fix the problem. After the carpet dried, you could barely see the stain. A good job was done and the carpet was dry within a few hours. Thanks you.
Cleanliness, professionalism and speed of service