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Client Testimonials
The technician provided professional and excellent service! He explain the process, he cleaned the carpet well in a timely manner.
Scheduling was easy. Carpets look great. Would definitely use again.
The gentleman was very professional and went right to work. My carpets look and smell great! Well worth the money. We will be calling zerorez again!
Prompt, efficient and very helpful.
Always professional and on time. There is never any pressure to purchase additional services.
Great work and fast
On time, very clean rugs. extremely polite workers.
Timely, thorough and did a great job. My carpets look new again. Very pleased with both times that I have used Zerorez.
Service was good though I think the representative dumped some liquid onto my grass and killed it.
I'd recommend you have your folks dispense of the residual liquid in a drain somewhere.
Great service on 7/8/17. Technician David Colclough arrived early and got right to work. He was very respectful of my elderly mother. He managed to get a lot of old stains out of her carpet . He left us a bottle of empowered water treatment and a cloth to use for dabbing stains. Used it on an area rug stained with barbecue sauce--stains looked much better. Thanks Zerorez and David!!!
Pleasant and efficient service.
I was amazed at the promptness of your service technician and the great job he did getting my carpets cleaned within a minimal time and the price I was quoted. This is the second time I have used your company to clean my carpets and will highly recommend you to everyone. Your professional, honest and timely manners will satisfy any customer you have. Thank you again for the excellent job!
We were very pleased with the work done and especially the tech that performed the job. He was very knowledgeable and professional and a pleasure to be around.
A job well done! Our carpets look the best they have in years
I was quite impressed with the duct cleaning service - I was amazed at the before and after pictures!
The carpet looks good. Professional workers. But, my grass got burned in 2 places from the exhaust of the truck. This is the second time this has happened, I will be calling the company to get a refund of some kind for the problem with my grass.
The ZeroRez team provides ultimate customer service from the time you make the first call to schedule your appointment until the technician leaves your home. The schedulers and technicians are courteous and respectful of your time. Grant, the technician who serviced my carpets, was respectful of my house. He did not rush me or rush through the process making sure I was satisfied with the service. He shared services available through ZeroRez; however, he did not push services or pressure me into additional services and I appreciate that. My carpets look great. I am a repeat customer and will continue to recommend your services to friends and neighbors.
Had an emergency with our carpet. Out dog got sick in the dining room during one of our thunderstorms (she hates them) Out of town family are coming in for a family gathering and the mess made had to be cleaned. I tried to do but wasn't successful at all.
I called Zerorez hoping they could get to it ASAP or before the family got here. They came and spot treated some areas in the living room then took on the dining room. The carpet in both rooms looked like new and more importantly smelled like new.
Zerorez did far more than they had to. Excellent work, quality experience, and total satisfaction out of me. The family came and went without knowing anything was wrong.
I'll give him a 10, very courteous.
Professional, exceptional, quality service from beginning to end!!!! I absolutely enjoyed the experience.
Punctuality and professional.
I appreciated my service technician's (Roberto) in treating our carpets and paying special attention to the difficult stains in the carpet. He was not pushy but presented well the advantages of using Scotch Guard, which I did agree to.
Very professional and did an amazing job. Will continue to use them in the future.
Great job! Very professional young man! Our 10 year old carpet looks new!
The crew members were very nice and educated about their services. They answered all my questions and were happy to be hear.
My service man was very courteous and professional. My carpets were cleaned very well. I would request the same service person again
From the 1st call and scheduling to the actual call and service ,it was professional. Roberto, the actual person to come to the house was superb. He was cordial, engaging, and worked quickly, as well as discuss all potential issue with me. Shocked on how little time it took him to dod his work. The results are super.
This is a company that stand by their guarantee. Solid customer service.
The technician (Derrick) in charge of my cleaning was extremely cordial, very thorough in his explanation of what the cleaning would entail and when EACH room was cleaned, he took me to see the results and made sure that I was satisfied. I normally would not tip on top of what ended up being fairly expensive service, however, the technician was so thorough in his work that I felt he more than earned the $75.00 I gave him.
They do a great job, well mannered, neat and does little extra touches.