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Client Testimonials
Deparr Mason was the young man who came to clean our carpet. He was very personable, on time and professional. He did a great job and I was surprised how quickly the job was completed. I will definitely use Zerorez again and ask for Deparr to be our technician.
Drys quick and nice technicians.
The service representative was very informative and very professional
My technician did a great job
my carpets look good. Nice personnel, friendly and took care of business as promised. Will do this again for other rooms soon. Well pleased.
The tech was timely and very professional. He expoained the process and what we could expect, and we are very pleased with the result.
The product for my furniture seems to be good however the product for my carpet seems to have left a residue.
Your technician (Myles) is great!
The team that picked up and delivered our rugs were very polite and personable.
They answered in detail any questions I had.
Great job on cleaning the carpet.
Our tech did a great job on the upholstery. He worked really hard on some bad, old spots.
I like that everything was explained upfront as well as why certain stains may or may not be removed
Natural water and no residue
Prompt. Used my time well. Good cleaning results
Carpet Rep Mr. Farley did an outstanding job, professional and exceptional customer service. Mr. Farley made sure I was satisfied with his work. I will request Mr. Farley again and recommend him to friends and family.
Friend
Y’all did a great job
Professionalism & outstanding customer service
quality work
responsive to request
The tech was nice and he completed in a very timely.
Ben G. was our Tech - he's professional, thorough, friendly, considerate, informative ("how" ZeroRez's technique works better than other carpet cleaning companies) & very personable to boot! ZeroRez is VERY fortunate to have him in their employment!! I'm a 24/7 caregiver to my 73 yr. old husband with Parkinson's Disease, Lewy Body Dementia & PTSD (Vietnam Vet). In August 2017, the PD had progressed to the point that he was more unsteady & suffered from several falls. Fortunately, no broken bones but, did result in bloody scraped elbows & knees. I'd tried every carpet spot remover I found but nothing worked. Elected to have the Pet Enzyme treatment in hopes this would take care of the unsightly & numerous spots. Of course, Ben couldn't guarantee they'd be completely eliminated since so much time had passed but that the high temperature, Alkaline water along with the pet enzyme treatment would remove the bacteria & at least lighten the spots. I was MORE THAN PLEASED with the results!! He treated & cleaned soiled areas until it lightened up to my satisfaction!! Ben did an EXCELLENT job & I'll recommend him & ZeroRez to anyone & everyone willing to listen!! Thank you, Thank you, Thank you Ben & ZeroRez!!
Lee and Anthony were amazing. They took their time and made sure all our carpets, rugs, and tile were as clean as possible. All of our floors look great! They were very knowledgeable about carpeting and rugs and answered all my questions. Would highly recommend!
Cole and Erick were very professional and polite. Will have Zerorez back soon!
Employees polite and conscientious about getting sofas, recliners, rugs clean and getting rid of smoke smell.
Zerorez products and services are efficient and effective.
My carpet looks clean and fresh and new without any harsh smells
Good job on the carpet
The service tech that came to the house was very professional. They do a great job. My carpet looks new again. Thank you Zerorez.
Ben was very professional while still managing to be friendly. He looked at our carpet and explained the process. In a room where our dog had an “accident” he recommended the biologic. He did an amazing job! Our cream color carpet is no longer an embarrassment. With a large black dog living in our house now, I know we’ll need your services again. Can we request you send Ben back? He knows his job!
The two technicians (Daniel and Aaron) did a very good job in cleaning the ducts, cleaning-up afterwards and explaining the system necessary to prevent and kill mold spores with the UV lights.