Client Testimonials

Personable and professional staff, interesting product in the concept of your "magic water"--which just made a lot of content sense, and willingness to accommodate my schedule.

When the technician completed his work the room looked and smelled "brand new".

courtesy and reliability

A

the carpet was clean and dry within a few hours of service the tech was super nice and had a very good way of presenting your products.

Fresh smell, knowledgable technicians, excellent results.

The service guy was extremely nice. The job he did was perfect. My mother was so impressed that she got his card and is planning on setting up an appointment.

When having a service like this done, you are expecting the technician to tell you extra things that you need to have done that adds up. This was not the case with Zerorez. I was delightfully surprised when I did not have to pay any additional costs for services rendered and I was so pleased with the results. I will definately use Zerorez again and again. Lee was awesome. His customer service skills were excellent!!! The whole experience has made me a Zerorez customer for life. This probably sounds a little corny to some people, however I am a customer service manager and I have dealt with all kinds of people, and Zerorez has earned an A+ in my books.

no soap, very nice tech, in and out very quickly

very spotted carpets - now clean, almost like new

I appreciate you coming back to redo the carpets. They look much better than the first time.
It shows you really do care about customer service. I will recommend you to other potential customers.

I did post my comments on Kudzo -- I was very pleased with the service and results. The technician Russ was very accomodating and informative regarding the cleaning process. Russ spent the appropriate amounht of time to throughly cleaning my carpets and provide professional result -- Thank you for a done well done and see you next time!

You did what you said you were going to do. My oriental carpet looked like new and sdidn't smell from harsh chemicals. The carpet was returned on the day promised. The gentleman (Albert) who delivered it called ahead to say he was stuck in traffic. He put on shoe covers before entering my house and was very polite.

Everyone was very accommodating, professional, and pleasant. We will certainly recommend Zerorez to others and will use you again. Thanks for the great service!

Mike C. was extremely polite and explained all services before beginning the process. The carpet looks like a new room and was dry before the end of the day. We are considering other services as well. Thank you.

Technician was 90 minutes late, but price and quality of the cleaning were top notch. Technician was also very courteous and professional, very nice guy. Pleasure to talk to.

I really liked the professional way their employees worked in our house. My carpets look so much better and they gave great advice on how to maintain them!

I love the fact that your cleaning process is chemical-free and very effective. Your employes are very professional and do great quality work.

The young man who performed our service was professional, polite, informational and very through. There was not a sticky feeling after the carpets dried as happens so often. I was extremely pleased and would highly recommend Zerorez.

friendly, professional, and excellent results>

The guys that came to clean the carpets were very polite and personable. The extra effot taken to preserve the walls and hardwood floors were a great touch. And the carpet are clean clean! They even got the gum out!

professional technician, carpet looked great

The technician was Amazing. Very knowledgeable. He explained the process and took great care with cleaning the carpet. Very professional. Would highly recommend him and the company.

Our rugs actually got cleaned and if there was a spot that wasn't cleaned - it couldn't be cleaned by anyone else. The person cleaning was polite and got the job done. We won't use anyone else - ever.

Chemical free

The carpet looks new! Spots were removed as promised and the carpet dried without that stiff feeling. I will be a returning customer. Also, Ross the technician that performed the services taught me a couple of things I did not know about the care of my carpet, he was very knowledgeable. Thank you Zerores

Nice result, excellent technician

As advertised this is the cleanest our carpet has looked—noticeably clean—looks great!

Very clean. I was impressed with how well the spots were cleaned. We marked several spots and they were gone once everything was complete. We have a crawler in the family, so the fact that no harsh chemicals were used was a bonus. We assumed we were compromising a clean carpet for a safe one for him. We were shoocked with the quality and will not go back to the others.

We were very happy with the attitude of the technician. He answered all of our questions and did a great job. We also like the 30 day guarantee so that we know if any of the stains come back we can call and you will take of it. We had a piece of our carpet replaced with the original carpet that we had kept and it was like looking at night and day. We didn't realize how bad the old carpet was until the new piece was next to it. Zerorez tech did a great job of making the old carpet match the new piece. It is very hard to tell the difference! We will use Zerorez again!

The service tech was friendly and professional. My carpets looked like new after the job was done!