Client Testimonials
Sean the technician was very knowledgeable, nice, and personable. The carpets look very clean and they dried very quickly. My only dissatisfaction was in my living room. All furniture in there was well under 60 lb (probably 30 lb and less as I can easily move it around and I am pretty puny,) but no furniture was moved. Not even the coffee table that was in the middle of the room. I just assumed it would all be pushed over then pushed back. I thought maybe he just did not place plastic liners under the "feet" of the furniture, but when I look beneath and around them there is definitely a not clean carpet. Maybe we had a miscommunication but in the bedrooms all but the heavy pieces were moved and plastic liners placed on the bottoms. Again, I really liked the technician, etc. If not for this problem I would definitely rate it 10.
When I checked my carpet today I was thrilled to find that it looked just as good as it did when Sean finished it yesterday. The really dark stains were gone and the room smells clean.
Sean did an excellent job! He was professional and thorough in his explanation of the Zerorez process.
I am well pleased and would not hesitate to recommend Zerorez to my friends and family!
Thank you for a job well done!!
Please use my first name only!
Our carpeting is being saturated by a geriatric dog. The chemicals you use really refreshed our carpeting and overall smell of the house
The service was outstanding and quite unusual in the this day in age. Sedrick Cole was positive, curtious , and very respectful. He went above and beyond with every aspect, from his call that he was 20 minutes away, until he said good bye. We own a family business, and would jump to have an employee like Sedrick!
Everything from my 1st phone call to scheduling of service and the end result couldn't have been better! The best thing is my wife is happy and the carpets look good for our Thanksgiving dinner!
Polite employee, arrived on time.
Friendly service and clear communication.
It has been 2 weeks and the carpets are still fresh & clean. They are much cleaner than any time I have cleaned them myself. They got all the pet stains & odors out. We will be using them in the future!
Carpets look good. I like that there was no soap used.
Sedrick was very friendly and courteous and explained what he would be doing..
The gentleman did a great job and all our spots are gone.
Thank you!
My carpet and tiles were visibly clean and looked beautiful after the clean. I also like the fresh scent.
clean carpets
The pet stains I had disappeared and the smell as well. When I felt residue on the carpet and was not stasified Zerorez came out and cleaned it again.
Reasonable price and very friendly and professional staff.
Knowledgable, friendly and thorough technician and fair prices! I would definitely recommend your company!
Prompt and efficient, the whole process was explained and the carpets look/feel cleaner.
It's safe for children and pets. Your service technician was friendly and knowledgeable.
You never called 24-48 hours ahead of the appointment to give me the three hour window. Cleaning worked well overall but was a little more expensive than I had previously thought it would be. Technician was professional.
mark was excellent. He explained everything. He asked if I had any questions several times. Will definitely call xerorez again.
You were able to get some pretty big dog stains out of the carpet. Your service technician was friendly and fast.
Cedric, the gentleman who performed the carpet cleaning, was prompt, communicative, and very easy to deal with. I rarely meet such a positive person, but Cedric told me what he was doing each step of the way and had a huge smile on his face the entire time. He was prompt, courteous, and a pleasure to work with. Zerorez is lucky to have an employee like Cedric! Oh, the carpets dried within 24 hrs and look great! I would hire this company again.
Sedrick was amazing. He knew exactly what we needed for the first floor and the basement floor. He worked hard to get them both done. He wasn't afraid to let me know what the situation was.
Sedrick had an amazing work ethic and he did a fantastic job. The house smells very clean.
I like the fact that you don't use harsh chemicals.
no residue; friendly and professional staff
The technician that came to my home, Mark Miller, is a TOTAL asset to your company!! He was extremely polite and knowledgeable. If all of your employees are as wonderful as Mark is representing your company, then you Zerorez will be a complete success in St. Louis!! There is not one thing to complain about with the qualitty of the service I was given! My carpets look like they did when they were originally installed!! Thank you for coming to St. Louis!!
No chemicals and very clean carpet
Fast, friendly service! I have three dogs and my house smelled fresh and clean once the technician was finished.
Ced did a great job and was respectful to my budget. He was very professional and upfront.
The customer service reps who take the phone calls are very polite, helpful and friendly. The quality of the work done by Cortez Campbell was excellent.