Client Testimonials
Remington was very informative from beginning to end of our appointment to make us completely aware of the product and procedure to be used. No harsh chemicals.
Remington was great!! Super friendly and awesome to work with. He really knew his stuff and what would be my best options, but wasn't pushy at all. He did a thorough cleaning and was very thorough when explaining everything to me too. Would highly recommend!
The technician was extremely efficient and very knowledgeable about the process. He was polite and worked hard to deal with some pet urine issues. I would not only recommend your company, but also Sedric. Through no fault of his, but due to the extent of the staining, not all of the carpet came completely clean in the dining room. However, the scent is fresh, so the treatment achieved that aspect of the problem.
Overall, the carpet in the three areas is much cleaner.
Remington was fantastic to work with! He explained everything he was doing as well as any additional services that were available. I never felt pressured to do anything more that what I was originally signed up for but did opt for an additional service after he suggested and explained it to me.
This is my second time using ZeroRez and I was not disappointed... fast service, on time, friendly and thorough! I will be having ZeroRez back out whenever I need my carpets cleaned.
Products and service were amazing! Remington Grigsby was extremely knowledgeable, professional, and friendly! He did a superior job of informing me of the process and techniques utilized to clean the carpets. Please ensure he is recognized by leadership for his dedication to ZEROREZ, your customers, and his outstanding professionalism.
The technician was prompt efficient and mannerly
The technician Eric was very helpful in letting me know what he was doing to my carpet and was very quick and efficient. He explained the process and was very open to answering any questions. He also made me feel at ease while he was in my home. I would definitely recommend his services in the future.
Remington was very professional and my carpets look awesome and have told people at work about the company
I like the fact that no harsh chemicals or soaps are used.
Courteous Sevice, No Surprises, thorough job.
Mark was pleasant and explained everything about the cleaning. The rooms look great. Overall great experience
when zedrick arrives....he evaluates what needs to be done....he explains completely what he will be doing....he makes sure all our questions are answered...then he works quickly, professionally and courtesously. after he is done he asks if all is okay, explains the bill again and completes clean up thoroughly. he asks if there is anything else he could do for us. can it get any better than that....oh, and he is so friendly and helpful too
They were able to schedule my appointment right away. Our technician, Remington was awesome. He was extremely knowledgeable about the technique used and was very conscientious and thorough in his work. He was able to get a 12" stain out of our light tan carpet that we thought would never come out. I highly recommend them and will use Zerorez in the future!
Staff member very friendly and courteous
Our carpet looked like it needed to be replaced in spots instead of being only 6 years old. We had almost given up hope. We heard about Zerorez on the radio and decided to give it a try. We had our living room, dining room and small hallway cleaned as well as the 6 stairs which are not included in the special. We had owned a cat that had litterbox issues. I asked about extra services and Trey told me the prices and explained how each treatment worked. He was very factual and helpful with no pressure at all. The total cost was considerably more than the basic cleaning, but much less than replacing the carpet. We think it was well worth every penny. Although the carpet doesn't look brand new in the heavy traffic areas, it does look like its actual age which is fine with us and much better than before. The carpet looks and feels cleaner than it has in a while even though we had cleaned it ourselves every 6 months. When it is time for the carpet to be cleaned again, we will use Zerorez knowing we won't have to do all of the additional treatments.
Professional, showed up on time, explained the process, considerate of my home and its furnishings.
And the stains came out!
The technician was fast and friendly and our house has not smelled this fresh since it was built 2 years ago! We will definitely be using your services again and will recommend to our friends and family.
Sedrick was great. Add on services are way too expensive!
The tech was very professional and pleasant.
Sedrick was here exactly when he said he would be, and he did an excellent job! My carpet was long overdue for a cleaning, and they look amazing now! Incredibly happy with the results.
Just overall awesome!!! I have already had 2 people that will be booking because they saw our before and after!
Our technician was very friendly, helpful, hard-working, and sensitive to our pricing needs.
Totally eliminated the dog smell!!!!
Fast and friendly service, very reasonable and carpets look great.
Carpets look great. Service was great as well.
Done quickly and dries quickly
The willingness of your technician to work within my budget.
The quality and the speed at which the services were provided
Fast, clean, and very polite and friendly.