Client Testimonials
OUTSTANDING!!! I have tried many carpet cleaning companies, never have they done as good if of job as Zerorez! Hamilton the employee who came to my home - the best! My carpets are 18 years old and wanted one last cleaning... well they are clean. Zerorez all the way!
Cleaned the carpet great and my basement smells so much better!
Our serviceman Remington was very professional and explained the entire process before the work started. He thoroughly cleaned our carpets in nothing flat! The floors looked and smelled awesome. Very pleased. The Last name removed’s
The fresh smell was wonderful. Service was very quick and great once the service technician got to the house. I think your company can use some help with your customer service thoigh. I left a voicemail and an email mail. It took two weeks to receive a call back. The. I scheduled the appointment. I was told I would get a confirmation call the day prior. No one called me the day before by 4pm. I had to call. No one answered your phones
I had to again leave a message
This time I did get a return phone call back in about thirty minutes. I scheduled my appointment out three weeks and it was still 6:10 on a Saturday night before your techiniction2 arrived
If I would have known it would be that late at night I would not have scheduled the appointment.
Great employees
I really liked Trevon! He was very personable, kind and knowledgeable about the products. I'm still smelling an odor, however; and am waiting for the carpets to completely dry...there are places where they are still wet. Is that common?
Carpet looks GREAT after treatment and cleaning.
Wonderful service, incredibly flexible. Love citrus, clean small! Looks great!!!
You do not use soap.
Clean
Removed some stains
Smells like citrus during the cleaning
Great customer service
Worked around my schedule
Very happy you also clean tile grout
We were very pleased with the service we received, our technician was knowledgable, answered all of our questions and did a great job cleaning our carpets. Will definitely will use zerorez again.
We liked how professional and friendly the technician was. He told us a lot about our carpet that we didn't know.
Sedrick our tech was amazing and awesome and did a great job! You have a new customer for life!
My carpets look and feel very clean! Sedrick was very polite and hard working!
Trayvon was a joy to work with. He was extremely polite, conscientious and was a diligent technician. Please pass on our comments to him. Our 19-year old carpet looks new again. Thanks Trayvon.
The outcome!
My tired carpet looks great.
Technician was great
The tech was very courteous and knowledgeable. Cleaning was very fast.
The lemony smell while they were drying was nice. And my off white carpet is spot free!
Excellent service and courteous staff.
Good clean, fast dry, convenient appointments.
Trevon was amazing, friendly efficient, great customer service skills and recommended a great treatment for the carpet that made it look and smell amazing. you should be so proud to have someone like him representing your company. I will continue to recommend your company to family and friends
sue Last name removed
Very friendly technician and quality cleaning.
Sedrick was an exceptionally polite, thorough, young man.
Winchester the service provider was polite, respectful and very friendly. Our carpets look much cleaner.
The appointment was on time with a call 20 mins before arrival. Process was explained from beginning to end. Suggestions were made regarding additional processes that might be helpful to my needs; and, NO EXTRA THINGS were used without my approval. The young man who did the work (I can't remember his name but it started with an R)was a delightful, kind and thorough worker. He was personally clean and neat and his work ethic was the same.
I would call ZeroRez again in the future and hopefully get the same delightful worker. In addition, the price quoted at the very beginning of the process was NEVER changed.
Zerorez did a great job on our carpet and couch! Treyvon was awesome and kind!
I thought the customer service was excellent and the staff person who cleaned my rug was very friendly and informative about the process and products used.
Tray was very professional and explained all your services/products. I appreciated his assistance moving the light furniture. Everything looks AND smells great!
Good products and services.