Client Testimonials
Very fast and professional
Very pleased and satisfied! The carpet technician was so professional and refreshing to see such great service!!! I highly recommend Zerorez and ask for Sedrick Cole!!
It worked and cleaned my carpets
The product used smells nice and clean. I had spots from my animals that I was afraid would never come out, but they did, and my carpets that are at least 7 years old, look brand new.
Did good job getting stains out
I love the fact that the cleaning tech did NOT just want my money. He could have told me that my tile floors needed to be cleaned & sealed costing me double. He instead assessed the tile carefully & stated the grout was painted & cleaning it would damage the grout. He was polite, professional, & thorough. I also loved the fact that overnight my carpets were completely dry. 3-4 hours after he finished, most of the carpets were just a little damp-dry enough to walk on, but not quite stand on for a set amount of time.
Thank you ZEROREZ & Y98 St. Louis for promoting a great company.
It was easy to schedule an appointment and representative answered the handful of questions I had while making the appointment. Two days prior to the appointment, I was given a time slot which was helpful in allowing me to plan my time around it. Day of, Remington was great at communicating his arrival time, going over the areas to be treated, and allowing us to ask last minute questions. He was also great at going over everything with us after the service to ensure we knew what to expect. He was polite, friendly, respectful, and fun to chat with when we got the chance.
He was on time, friendly, fast, and efficient
Mark did a great job
Natural products with no odour
Were available Technition was very professional and thorough
Chemical free and did a great job on older, pet complicated carpets.
The service technician was extremely helpful.
My service specialist was awesome! However I was disappointed that none of the small furniture items were moved and there was no attempt to clean underneath raised surfaces like my bed. I expected coffee tables, chairs, floor lamps etc to be moved and cleaned under and they were not. I ended up moving some things myself. For that reason alone I would likely choose another provider if I really wanted a deep clean for my carpets.
cleaner was very nice and did a good job getting old stains out of my carpet.
Technician was friendly and did a very good job. Carpets looked great when finished.
The tech, Sedric, was awesome. He was knowledgeable, friendly, and did a great job. Carpets smell and feel clean and a pet-related stain was removed and it looks like nothing ever happened. We are very pleased with our experience.
The technician was great and service was done timely. Carpets looked great afterward as well.
Professional worker, courteous, and removed most pet stains.
Super nice staff
It was easy to schedule and the technician was pleasant and professional.
We were very happy to get it done!!
Love my service guy and the wonderful job he did. I will definitely be coming back
Prompt response to my initial call, good follow up. Technician arrived on time, was courteous, efficient an thorough. I will definitely recommend this company to my friends and use again when I need carpets cleaned.
Clean, fresh smelling!
The clean product and the great service we received! Our tech Remington was great!
Very pleased. Carpets look brand new!
Everything!
Carpet looks great!
Prompt. Courteous. Polite. Efficient. Thorough. Cleanng technique and finished product was more than I had expected after having experienced some of the other carpet cleaning companies. Zero was able to eliminate stains that I had been told by others wouldn't come out. Awesome.
This is the second time Cedric has serviced us and we really like him.
Cedric was amazing! He was so pleasant, polite, and did a very thorough job. I would love to have him come every time I get my carpets cleaned.