Client Testimonials
The great job you do
What's not to like? Fast courteous service and my carpets that look like they came back to life!
Love the service, carpets look GREAT, smell great and feel fresh!!!!!!! The carpets dried quickly and are soft to the touch!... THE ONLY issue I had was difficulty trying to reach someone at ZeroRez! It was ridiculous just trying to get a hold of anyone to even book an appointment. I had to leave several messages and finally got called back the next day. Subsequently, once my appointment was scheduled, I tried to reach someone at the ZeroRez office on the day of my cleaning to confirm the appointment time/window I would need to be home; no one ever answered the phones.
I have already been boasting about your service and how happy I am with the cleanliness and friendliness. I have recommended and will continue to recommend ZeroRez to many people! However, my recommendation to you as the company is to hire more phone attendants and streamline the customer service/booking process.
Many thanks,
Name removed
We had the carpet cleaning and the tile grout clean/seal. It looks great.
Technician did a great job, was very professional, and explained everything to us!
Really gets the carpet clean. No spots left when they are done.
Received a very detailed breakdown of the pet elimination services & quote prior to the work began. I had a clear understanding and breakdown of costs.
Sedrick Cole was awesome. Really enjoyed having him as our carpet cleaner. He was very informative and professional. He is a great asset to your company.
Good
Your staff is very polite and knowledgeable.
Our carpet looks brand new! Our technician Eric was prompt, friendly, and quick. He left us a stack of coasters for the furniture, and everything was dry by the next morning.
Super quick, and professional
Fast, friendly service, walked me through the entire process.
The employee that did the work was very nice and did a great job. We wanted a product that was not toxic or harmful so we were pleased with that, but we knew it wouldn't get all the stains out. Still very happy.
I was completely ecstatic to vacuum my carpets after they had dried and not have anything in my vacuum canister. Having 5 pets that has never happened. They are so clean and I am so happy.
Loved the job our tec did.
Great customer service, friendly technician, great results, clean carpets.
Eric was a really good technician. He gave me more than adequate information about what he was going to do and was very fast efficient and professional. Thank you.
Radio on 105.7
I really liked the friendly customer service and the professional, respectful technicians. They both made sure I was completely satisfied with the work done.
On time. Professional. Decent price
Professional and gave no hesitation to come back out and clear up spots that came back.
I liked the guarantee of the work and my satisfaction. I like that you waived a fee for my first time visit. I loved how polite and professional my attendant, Remington, was. He explained everything, offered appropriate 'extra' services and was well informed about the process and company
The staff was very competent and friendly! They were truly interested in providing the best customer service. Any concerns or questions we had were addressed immediately! I was very happy that the carpet dried quickly and we could put the room back together with minimal disruption. I LOVE this carpet cleaning service!
The odor of the cleaning product used was very pleasant, left house smelling good, but not overpowering.
Especially liked no harsh chemicals, all natural source,
No mess in house since all contained in van....especially appreciated no need to use a house sink.
Service was exceptional! Very knowledgeable about Zerorez
Our carpets are clean and fresh! I would definitely use your services again.
Thank you!
The technician was here on time, he was courteous, informative, friendly and new his job. I would recommend your company and will think of you the next time I need some cleaning of carpets. The Senior Tech's name was Sedrick Cole, a nice young man.
Arrived during scheduled time, easy to work with, technician explained all services and was not pushy.
The carpets smell and look like new!
I like ordering online. I really enjoyed the young man who came to do the work.
Service was very good my carpets looked great. Although you advertise carpets not being wet, and they were just as wet as any other time