Client Testimonials
Wonderful first experience with your company and won't be the last. Your service tech was professional, knowledgeable and a perfect gentlemen. My carpets look amazing. I have allergies and asthma. The last time we had our carpets cleaned I was unable to stay in the house as I had such a severe reaction to the chemicals. This time absolutely no reaction. Thank you Zerorez!
From scheduling the service, to the tech that performed the work, everyone was professional and courteous. They are not "pushy salespeople " and do not haggle you to sell extra services. The did make us aware of other things they offered in an educational way.
They are awesome
Remington, the technician, was very polite and personable. He explained what he was going to do, why and what to expect. Pricing was quoted and he did what he could to give me the best deal. I particularly like the 30 day guarantee.
Colin did a great job! He explained the process and was very courteous. The smell is very fresh and not overpowering. My carpet looks like new again! I will recommend Zerorez to my family and friends.
We are very happy with the finished service and our technician was top notch!
Zerorez is a trusted company I have used over the years. They run specials, arrive on time, explain everything and I love them. Will continue to use them.
Our associate was amazing! Professional and friendly he did an amazing job and got out stains I thought were hopeless. We have already recommended to many friends, family, and even strangers.
Fast and friendly service
The carpet cleaning was delivered on time and in a professional, customer friendly delivery. Sedrick was well trained and communicated the job he was going to do and let us know the approximate time he would be in the job.
The results of clean fresh carpeting was promised and delivered. The ZEROREZ cleaning process works. Knowing I cleaning chemicals were used means our carpets will stay cleaner longer due to the no residue remaining from your cleaning process.
Thank you for a great job!
Technician was prompt and professional, and didn’t spend lots of time trying to upsell me with a dozen services I didn’t need or want. Colin was fantastic - you should clone him :)
I loved the responsiveness of the team. I called and in the same week had service scheduled. Your team worked to ensure I got the best deal and was able to get all services on one day which was helpful so I didn’t have to miss work multiple days. Your associates are professional, nice, very good at explaining everything and friendly. I felt I could trust them completely and leave them on their own. Overall best experience I could’ve asked for and I look forward to using your services more often!
Wonderful service from beginning to end.
I was pleased with the service and the serviceman. He got up some stains that I have been working on. The carpets are 26 years old and look like new now.
Friendly and polite technician and on time service. Called before arriving just as planned. Worked quickly and efficiently.
I was very satisfied with my service tech Colin. He explained the process and was in and out in a timely manner.
Super fast, super effective and awesome service!
The person who did the work was very professional and friendly
Environmentally friendly product, knowledgeable staff, fast and effective service. Great overall.
Great job! Communicated arrival time and made older carpets look great.
It was more about your technician! Very polite, explained everything, etc. The fact that the carpeting looks brand new was a side benefit to the appointment.
Friendly technician. Fast.
Guys we’re pros, cleaned 20 yr old carpets to near brand new for listing and selling home.
Great job.
This is the second time I have used ZEROREZ and I am as impressed with them as I was the first time.
Again our service technician was Remy and this time we requested him personally. Again he showed up in the designated window of time and communicated his arrival through the day. This simple act created an amazing customer experience. He was pleasant, well spoken and listened to understand our needs.
Remy did an incredible job getting multiple dirt spots out of the carpets on our stairs and a good stain off of our pool table. We have a puppy and he was able to remove a few stains and smell from the dog. We tried to remove the stain with a cleaner purchased at the store but we were unsuccessful- Remy was successful!
He was efficient in completing the work and I would give him an A+ for workmanship. The carpets look incredible.
Cost
I found zerorez cost to be reasonable to inexpensive for the quality and volume of work.
I have used the service twice and will use them going forward and would recommend them to anyone.
Remington explained what he does, how he cleans the carpet, the process, all very clearly. He was polite and very informative. He was careful with my belongings and the carpets were wonderfully clean, even a stain that had been there for quite awhile was removed.
Quick response time and Cedric is awesome!!!
Prompt service availability, friendly service technician, excellent cleaning.
The technician was very informative and they stood by their service.
They did a great job!!! Very Happy with the results!
My wife mentioned the gentleman that came was very polite and courteous. It didn’t take long. The carpets look so much better.