Client Testimonials
The technician was friendly and did a great job.
The man called to say he was heading our way and verified the address and the area because the map showed our house out in the middle of a field with no houses. We were able to get that cleared up and he was on time. When he was finished the carpet looked almost like it was new again. It also felt better on our bare feet! We didn't have any stains so I can't vouch for that. We did add the stain protector at the end so hopefully we don't end up with any stains. Incidentally, in an effort to clear up where we lived, I found out the problem with Google maps and know why some people find us and some don't. I put in for a correction so we'll see.
Prompt and courteous.
Professional service; no hard ‘up-sell’ approach.
Arrived early which worked out great for us on a Saturday. Courtney explained the process and very accomodating when we added an extra room that needed to be cleaned. Friendly and curtious. I would call Zerorez again.
Professional, courtesy, knowledge
Jacob D. was amazing. Very professional and nice. Will use Zerorez again in the future.
Explained everything and was very helpful
Very easy to set up an appointment and get it schedule within a short period of time. They did well to contact ahead of time to remind of appointment and called during the day to let us know approximate arrival time. The technician, Colin, was very personable and thorough in his explanation of the process and answering any questions. He efficiently completed the rooms and made sure we were pleased with the results. We added on some areas to the quote and he gave us a very reasonable cost to do these extras. Very pleased with the results and will use them again in the future.
My service man was very personable ......and told me when he would be coming to my house ....and explained the entire procedure completely ....and continually asked if I had any questions
The tech was very good! We are very satisfied with the service he gave us.
The tech was very fast and thorough with the duct cleaning we got. Cleaned up nice after as well.
It's only been 24 hours, so it is too early for me to tell. It looks great now but time will be the test.
Simple and effective treatment. Rep was very knowledgeable and explained things clearly so I could make the right choice.
Very happy with the results. The carpet is very old and I didn't have high expectations. It came so much cleaner than I could have imagined. The technician, Remington, who came to my house was very professional and a pleasure to speak with.
The carpets look amazing when done & smell wonderful
The carpets look great The service e was excellent
Fast and looks nice.
We are really pleased with the service this time.Cedric, the tech, was affable, helpful and efficient. We are very pleased.
They do an excellent job in cleaning carpets. The tech Jared showed up in time and was very polite and friendly and professional.
Well, your products are excellent and your Tech Cedrick knew his craft. He was very professional and was in and out in a timely manor. He was also very polite.
Service tech explained everything then delivered an excellent service. Made sure everything met my satisfaction before he left. Thanks
Our technician was very professional and friendly. I wish, however, that he had explained to us about the possibility of buckling as the carpet dries...the buckling caused a bit of panic until we called the office and the customer service rep explained that it would most likely go away as the carpet dried. Other than that, we are very pleased with the service.
Mike explained everything he was going to do. Then was in and out quickly. I like the fact that you clean without chemicals.
The associate that came to my home was very professional, explained everything well did a great job & asked if I liked the results. Very pleased with Collin.
friendly and nice and professional.
Easy to book. Good prices. We added on a couple areas and rep made time to clean them and we added the addition to the bill.
Cedric was great! He was very knowledgeable, professional and prompt. He only recommended the services I needed and had great attention to detail. My carpets look and smell fresh! I would definitely recommend Zerorez to anyone moving into a new home for a fresh start!
Our carpets look brand new, we have had other companies clean but this by far exceeded my expectation.
Cedric was awesome-so polite and did a great job!!