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Client Testimonials
On time
Friendly
Good work
There were options for appointments within the week of when I wanted to schedule, the customer service was exceptional both on phone to confirm details and the technician (Jacob) who arrived on time, was friendly, informative, and worked efficiently.
Easy to schedule, friendly staff, good results.
I consider the product to be "clean" as far as additives, and the service has never disappointed me!
Thorough! Doing an excellent job even on problems I keep creating.
Your company has come back twice to make the carpet cleaning satisfactory. Wonderful service.
Joe arrived when stated. He was kind and very professional but friendly. We have an older carpet in a rent house and the results were more than I expected.
Updates on my cleaned 8 x 10 carpet were impressive as was the delivery. The delivery team was professional and helpful. I am impressed.
green
Carpets looked like new. Great service and very friendly. Would highly recommend.
Easy to schedule
On time
Good work
but best of all was Matthew - he was nice, funny and worked hard. PEOPLE are what make the difference in services and he was wonderful!
The job was done quickly and was thorough. Pet ordors are gone.
The tech was amazing. The tech was extremely kind. And I am loyal to Zerorez as my account probably shows when you call it up on the computer. Thank you all the entire team for always taking such good care of us.
My Zerorez experience was impeccable. I recently had my carpets cleaned by Auggie/Zerorez, and I couldn’t be more pleased with the entire experience. From start to finish, the service was top-notch. Our technician, Auggie, was not only incredibly professional and beyond knowledgable — especially when tackling a dog accident spot that needed the utmost, deepest cleaning — but also super courteous and friendly. He was quick without seeming rushed or cutting corners and catered to our household's concerns and areas that needed extra elbow grease. He broke down what to expect before he started as well as the dry time and 30-day guarantee. The cleaning itself was thorough — our carpets look amazing! They feel fresh and soft, and it’s clear that Zerorez uses high-quality bang-for-your-buck products. In the less straightforward areas to clean, he also went above and beyond to protect and cover any walls and corners. It’s rare to get such outstanding service these days. My husband and I are very OCD and pretty clean, but as dog owners, we were so impressed by the before and after. I’m an annual Zerorez customer for a reason. Thank you, Auggie, for a fantastic job!
Good value for the money. I always go to zerorez first when I need carpets cleaned.
Courteous, knowledgeable technician (Kenny). Results look good. 😊
The man who cleaned our carpets was courteous, on time, and thorough. We were very pleased with the results of the carpet cleaning and will, at his suggestion, clean our carpets every six months.
Sam and Joyce Anliker
I don’t really know what products you use. I just know that my carpets got clean. Cameron is most competent and courteous. A real asset to your company.
Great service and quality process.
Great service, and your colleague CJ? did a great job, and our carpets now look much better.
Thanks
Professional, fast service! Will be in contact for further business, as Derrick also price matched. Great experience 10/10
Techs communicate well and there is no question on the products, services or pricing. We have used zerorez many times now and have always been satisfied.
Staff are friendly and polite.
The service and reliability is key. Dimitri was thorough in explaining my options, what was involved with each option and allowing me to make the best decisions for my situation. He was kind, efficient and a pleasure to have in our home. Thank you, Dimitri and kudos to ZeroRez for hiring such a fabulous ambassador for your services.
Super easy from start to finish. I set everything up online, communication was excellent! Bryan K was very pleasant and did an excellent job! I will definitely be using Zerorez again!
Great service from the tech
Carpet cleaning
A very polite young man finished my carpet
Professional, friendly, and very knowledgeable. Great job , carpets look amazing
They listened to my concerns about the quality of their cleaning of our stairway carpeting. A technician returned, agreed with my concerns and corrected the problem.