Customer Testimonials
I appreciate someone else carrying the 40-50lb. bags in and filling my salt tank.
Great staff
Very nice family owned business for several years. No problems and always supplied what we needed. Great job.
Shawn, my delivery guy is absolutely wonderful. He’s very kind. He’s very understanding and very helpful and the water is good.
The prompt service efficient and courteous repairman.
Chris always polite. Good service. Softner works well.
Service was quick. Tech listened to my concerns.
I have been a customer for many years and have always been satisfied with the service. However, this time the delivery was made and was left outside. Normally the delivery person calls before he comes or when he gets here so I am sure to know when he is here. I am 84 and can't carry the bags downstairs. I had to call someone to bring them inside for me.
If they can't call when they are here I will have to make arrangement for deliveries elsewhere.
Great customer service and informative
It's really nice to have delivery. I'm 76 and in pretty good shape but those bags are heavy! The unit we have is several years old but haven't had problems. We did have to have the line replaced because of a leak but that's all.
The water seems fine. The only thing I don't like is that the driver never lets us know he is here.
Very accommodating, courteous, professionals.
Quality products & services.
Nice clean drinking water quenches the thirst and culligan satisfies
Products good and service is good.
The installation was done professionally and the crew was very thorough.
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Excellent customer service and delivery personnel are courteous and helpful.
The individual who delivered the salt could not have been more helpful and accodidating. Thank You.
The service man did a very good job, very professional and explained what he was doing.
Unfortunately, the small filter he replace with the 2 lines going into it (one from the top and 1 from the bottom) is leaking, I have not been able to get it to stop. We will need that issue fixed as quickly as you can have the service man back out. He told us if any thing was not correct it would be corrected as quickly as possible.
Thank you for connecting with us to get that issue resolved.
Otherwise, a job well done.
Name removed Meier
The products are great. The services are hit or miss. I called to reschedule a service appt and was told we had nothing in the books on the original date so I just scheduled a new date. Then I got a phone call confirming the time of the first date that I was told didn’t exist. The gal I talked to then informed me that there are two scheduling tools that are used and they are totally independent. So I had one date in one system and a different date in the other. That’s a terrible customer experience because now, depending on which system someone looks in, there may or may not be a service appt. It’s not a good way to run a business especially when I have to argue that I do in fact have an appt and Culligan tells me no and then a week later they tell me yes. It’s wildly confusing and frustrating.
Culligan sends email & text reminders of delivery dates. Also appreciate online billing information & automatic monthly payments.
Friendly delivery people who are al says in time.
SERVICE TECH EXPLAINES EVERYTHING
I'd especially like to thank Larry (sales), Janet (customer service), and Rico (installer) for their help as we got a previously unknown plumbing issue in our home fixed.
Product is great - service OUTSTANDING !!!
Service is excellent
On time, reliable and friendly staff. Affordable prices.
Haven't had it that long. So far so good!
Excellent customer service! Randy was absolutely wonderful! So professional and so knowledgeable! Janet is also very polite and helpful whenever I call for service!