Customer Testimonials
Service men that come to service my system are alway polite and call to let me know they are on the premises. If I need to ask questions about my account, customer service always answers the phone promptly and is willing to help me with any questions I may have.
Recently our UV system stopped working. We did what most people would do anc called around pricing a replacement. Are some calls I found that Culligan offered me the best value. Secondly favouring the Culligan Brand mainly because the old UV system was also Culligan, saying that , the old system was installed Pre 2001. Making it over 25 years working. That in itself says something.
Paul c R C C I A R C. I has been to my house 2 days in a row and a and provided outstanding service. Very positive attitude. And because of him, I would be willing to recommend culligan to anyone.
Culligan residential water delivery is the ONLY reliable service in the greater Richmond VA area. You actually know how to communicate with your customers. Your customer service is responsive. Your drivers/technicians actually deliver on the scheduled date. Any issues are immediately addressed and corrected. I’m so glad I found Culligan! 😁😁😁😁😁
There's not to much I can comment on, it was a delivery of three bags of cube salt. The
delivery/servicemen have always been friendly and professional, and as far as I know the
softener equipment in the basement is working as it should.Ditto the filter equipment under
the kitchen sink which was annually done a while back.
It works.
The water tastes very good
Always nice in requests and always available to solve issues that may arise. Ty
Payton and Wyatt did a fantastic job!!
Culligan brings in good water for regular use and drinking water.
Kendall is very efficient
Delivery and service is very reliable.
Brad, the tech I always request to service my equipment always has our best interest in mind while providing knowledgeable service on our equipment. I trust Brad to do the correct thing for us, he’s knowledgeable and honest and a perfect example of what a good employee can provide for his customers
Have had your service for 52 years.
Mitchell, who came and tested and discussed options was helpful and professional. He responded to our questions and got everything setup. Ryan who completed the installation was also very professional, did a great job. We were very pleased - noticing differences in the water quality and very satisfied.
Your regular salt delivery is great but maintenance schedules are lacking
Friendly and very helpful. When I have questions, Dennis has answers and his explanations I can understand. Good service
Ease of scheduling an appointment. Quick diagnosis of water leak
The service was great. The response was fantastic, the service department scheduled me in the day I called, the service tech called and showed up that afternoon and was able to fix the issue within 30 minutes.
The product itself is great. The employees are always amazing and easy to work with they keep you up-to-date and answer any questions.
Great products & customer service! Thank you.
My Service Tech is great, customer service org wide is exceptions.
The service technician communicates with the customer.
Products are always packaged to reflect great quality and the water tastes great. The customer service is absolutely fantastic, from the people who pick my calls at the Houston office to the water concierge, Kareem. These people have been understanding and caring. Always serving with a smile.
I’ve had Culligan for years after leaving Nestle’s water delivery and I don’t regret the change.
Our family really enjoys having the water cooler, which also has a hot option which we love for tea/hot chocolate. We enjoy not having to buy our salt from the store and lifting it several times into our home. The delivery people are always kind and timely. The office staff always remind us a day ahead of time so we don’t forget our delivery is coming.
It all works awesome
It was to have the tech moe today for service …we satisfied with that ty Moe …
The product does as advertised, however, the customer service, AFTER the purchase is even better.
Reliable delivery. Great tasting water!
Reliable. Brand name.
Roberto, who comes out annually to check the system and replace the filters, is respectful, knowledgeable and all around phenomenal to work with. Appreciate the help Roberto!