Customer Testimonials
The friendliness
Love Andrew and Peggy! Always attentive to my needs and great service.
Good service
The delivery man used hand truck to deliver my salt since truck could not get up driveway:)
Anthony has been very helpful.
Friendly servicemen, quality product
The delivery men are always careful and efficient and the staff person answering the phone is helpful when we need information about an upcoming delivery.
The personal connection with the rep who comes every month. He is so kind and answers any questions I have.
i love my culligan water its clear fresh tastes great
Look good, easy to service and maintain, functional digital display and great fweature to connect to an APP.
We were kept with safe drinking water until we installed our PFAS whole-house filtering.
Tino and Jim were truly professional and fun to have at the house. Having to crawl around under a house is never an easy or exciting job from my experience. So I appreciate, immensely, what they did for us. They explained, thoroughly, how the system works and the many options the systems and Culligan have to offer should I choose to utilize them. And just like that, we have great drinking water and can give our pipes and fixtures some relief from the hard water coming out of the ground. Thanks guys. We appreciate you!
Spencer’s excellent customer service!
The technicians are always very professional and knowledgeable. They know my system and what I expect when they come to service it. They are very thorough as well.
Great service, well trained and knowledgeable people and systems work well.
Quality
Zach the installer was kind and courteous from the beginning. He kept me informed on the arrival and was on time did a great job installing the softener did a neat work .
Free repair on rental
Always on time delivery and the driver is always so friendly and helpful. Office staff is always courteous and friendly.
The customer service when I went to pickup supplies for our system was very good. I didn’t have to wait, and he carried the heavy items to my car.
I am disappointed that you no longer service the system we have since you were the ones that installed it.
I think the products are very good...really helped with water quality and is definitely having a positive effect on my appliances and water heater lifespan. My sales representative Joe from Culligan of Troy NY, is good as well. Where you guys need help is customer service and your install and servicing technicians. The customer service can take days to get ahold of, not picking up the phone and being on hold for 15 minutes day after day is frustrating. The technicians need education on all your products...not just how they work, but what's appropriate and what needs to be serviced and when. Several times I had a tech come to service something and they say "I've never seen that before"...or the most frustrating one "I didn't install it" or "that's not the way I would install it". They installed an elbow one time that prevented the water shutoff from closing all the way! I know they are not master plumbers, but some plumbing knowledge beyond Culligan products would be nice. I have recommended Culligan to friends and neighbors. I wouldn't hesitate to use your company again.
Norma ,was very helpful. thank you
the product and the sevice
Great service!
everything
Excellent customer service.
Thank you,
Linda Last name removed
all is good. especially like my drivers.
Dependable no repairs ever needed the people are helpful & kind
Delivery of water and salt!
The reverse-osmosis water is very good. I'm happy with both customer service and the delivery process, and the cost of the water is reasonable.