Customer Testimonials
The service was great. Asked questions to the service person and was given a great answer.
Great
The staff is very helpful
Service was quick and efficient. I had a scheduled service window of 2-4 pm and the tech called/arrived very shortly after 2 so there was minimal waiting involved. He diagnosed and fixed the issue on my newer Whirlpool washer unit very quickly and it works like a charm now. I will use Downeast Energy again for any appliance issues in the future.
Fair prices, automatic monitored delivery, respectful delivery people.
Only had to wait a few days for propane service. Appreciated the fact that I was given courtesy call 15-30 minutes before service, gave me time to contain my dogs.
Very prompt
People are super friendly and service is fantastic
I don’t have to worry about running out gas and I like the payment plan
You guys are honest and always tell you the truth
We are very grateful to Angela who helped get our tank filled when we discovered it was out. We are very grateful to her and the gentleman who came out to fill the tank on a Sunday!
I never run out of propane as they know when to come fill the tank. Also, they allow me to break up the bill in half paying one month and balance on following month.
You’ve always been quick to respond to my phone call requesting a fuel oil delivery. Specifically, your delivery truck arrived with oil within 90 minutes of my call when I discovered my tank was empty last month! And your customer service reps I’ve spoken to on the phone are very professional and helpful. Thank you!
Have NEVER run low on gas.
The receptionist was very friendly and helpful. This was my first time ordering propane for our facility and she made it very easy. She was patient and kind through it all. Thank you.
Everybody is nice
you fill it up without my telling you!
Your drivers are good about keeping my tank full.
Your prices go up every year.......
I liked that they called before they got here so I could make sure my dog was put up. I also loved they left dog treats. Great service!
Attentive customer service, notice gouging and reliable on fills.
Dependability.
It's all about customer service and they do a great job. They deserve a lot of thanks from all their customers.
Service is very good. I’ve been a customer since 1999
Great customer services.
I recently received my order and everything is OK
Good Service
Friendly, professional. Work with you for finances.
This is just one thing I don't have to worry about
Quick and Easy install
Excellent service never had a problem with the product.