Customer Testimonials
Reliable, courteous, helpful.
The service has been great and we really like being on the will call list, having propane delivered without having to call.
prompt delivery service friendly drivers
Gr8 service!
Easy to request gas fill on line; quick turn around time. thanks.
I believe your price to be fair. I particularly like that you monitor my tank for its balance. You usually respond quickly if I request a delivery.
Everything
Good service
Easy to work with and friendly people😀
Response and serious concern and willing fast service plus great professional representatives who assist.
Always do a good job. There when you need them
The delivery man was very professional and thorough. Happy with the delivery.
Great service! Griffith Energy has been providing excellent service to me for over 20 years.
Friendly people and delivery before I ran out of gas
Quick delivery service after we ordered gas. The delivery guy was very nice too.
My technician was wonderful. My tank lid was frozen shut. He didn’t leave until it was opened and filled (unlike the subcontracted propane team that had come by a few days earlier (Virginia propane I think). His name was Quan and he was in a Quarles truck. I also received great service from the customer rep i talked with a few days before.
Quick delivery even after the recent ice/snow storm.
My oil was delivered at 9:30 pm and temp was 18 degrees. Driver did a great job!!!
price, and timely deliveries
They will work with you when needed on payment as long as you do as you say.
I appreciate that a lot.
Good kind people.
Love the local store in Hertford.
Thank you for good service.
Donna Copeland
Your driver Sandy was great. Could not have been more helpful. The response time was excellent. I called at 8am and Sandy was there by 130 pm.
The bad was the call center. I probably had to wait for 25 minutes on hold for them to answer. The lady who answered was very pleasant, but she told me that you would have to send a technician out first to see if there was a leak. She indicated that we would hear from the technician fairly soon. At 115pm I had heard nothing so I decided to drive down to the SP office just to make sure you had been contacted. Sandy arrived shortly after I left.
The overall experience worked out well. The issue was being left hanging by the call center out of gas with potential bad weather moving in.
Great service with friendly reps
excellent customer service!
Great customer service!
Rob is the best.
The people. Nicest team of helpful staff.
friendly, on time, good prices.
Responded to request for expedited delivery very quickly. Thank you!
Although I had trouble getting the right people on the phone to set up my account after we moved into our new house. I talked to a Superior Plus delivery technician who checked the tank, (we needed a refill) took my name and got things rolling. By the end of the day our tank was filled, our equipment checked and account was squared away. They are the best.
I love the prompt service!