Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   March 17, 2026 — Rated 10 out of 10 by J.G.I. Freeman Gas
What do you like about our products and services?

We get good service and everything works well. Even though there was a snafu, things eventually got worked out. Thanks

Report a concern   March 17, 2026 — Rated 10 out of 10 by L.K. Freeman Gas
What do you like about our products and services?

Ease of delivery

Report a concern   March 17, 2026 — Rated 10 out of 10 by Michael Oconnor Griffith Energy
What do you like about our products and services?

The communication is great. The people that I have dealt with are always professional and friendly. Everyone has gone out of their way to be informative and helpful. This is really crucial when you live in Florida and your summer house is in New York. The remote monitoring sensor that they installed last year has given us real piece of mind. Saves asking a family member drive three or more hours round trip to check the propane tank level.

Report a concern   March 17, 2026 — Rated 10 out of 10 by Sabrenna Rogers Rymes Propane & Oil
What do you like about our products and services?

Great service!

Report a concern   March 17, 2026 — Rated 10 out of 10 by D.H. Downeast Energy
What do you like about our products and services?

Quick delivery service and Fixed Price Enrollment Plan.

Report a concern   March 17, 2026 — Rated 10 out of 10 by R.L. Freeman Gas
What do you like about our products and services?

Order efficiently online, delivery fast

Report a concern   March 17, 2026 — Rated 9 out of 10 by Doug Burrows Rymes Propane & Oil
What do you like about our products and services?

Automatic monitoring or my propane tank level and the nice people I interact with when necessary.

Report a concern   March 17, 2026 — Rated 10 out of 10 by G.K. Superior Plus Propane
What do you like about our products and services?

5 star service

Report a concern   March 17, 2026 — Rated 10 out of 10 by R.P. Griffith Energy
What do you like about our products and services?

Nate went above and beyond with all our issues and was kind and very helpful as we were not on site. A real keeper!

Report a concern   March 17, 2026 — Rated 10 out of 10 by M.T. Carolina Energies
What do you like about our products and services?

We just got hooked up so I can't comment on this question yet

Report a concern   March 17, 2026 — Rated 10 out of 10 by B.P. Rymes Propane & Oil
What do you like about our products and services?

Prompt service

Report a concern   March 17, 2026 — Rated 10 out of 10 by C.P. Osterman Propane
What do you like about our products and services?

EXCELENT SERVICE1

Report a concern   March 17, 2026 — Rated 10 out of 10 by D.F. Superior Plus Propane
What do you like about our products and services?

Out standing service

Report a concern   March 17, 2026 — Rated 10 out of 10 by A.B. Freeman Gas
What do you like about our products and services?

easy to work with and polite

Report a concern   March 17, 2026 — Rated 10 out of 10 by J.L. Downeast Energy
What do you like about our products and services?

Despite the difficulties you’ve endured within the last year, I still received my propane on time without me having to call you folks and for that I thank you

Report a concern   March 17, 2026 — Rated 9 out of 10 by G.P. Rymes Propane & Oil
What do you like about our products and services?

timely

Report a concern   March 17, 2026 — Rated 10 out of 10 by Melanie Stokely Freeman Gas
What do you like about our products and services?

Excellent customer service, the fireplace we bought years ago is still working perfectly, and very reasonable cost for propane.

Report a concern   March 17, 2026 — Rated 10 out of 10 by Kimberly Ivan Mcminn Brantley Gas
What do you like about our products and services?

Prompt delivery and fair price!

Report a concern   March 17, 2026 — Rated 10 out of 10 by D.S. Quarles Fuels
What do you like about our products and services?

Had a billing error however it was handled quickly and graciously!

Report a concern   March 17, 2026 — Rated 10 out of 10 by John Pond Village Osterman Propane
What do you like about our products and services?

You have been great keeping us warm! Drivers are always polite and efficient. This year especially.

Report a concern   March 17, 2026 — Rated 9 out of 10 by Floyd Jerkins Freeman Gas
What do you like about our products and services?

I like that they fill my tank when it is needed. It takes the worry out whether or not we have enough fuel.

Report a concern   March 17, 2026 — Rated 10 out of 10 by P.F. Osterman Propane
What do you like about our products and services?

It would be nice to be refilled at 30% rather than down to 19-21%. I also did not receive a bill letting me know how many gallons I received only an email with total cost. I prefer to see all of my charges

Report a concern   March 17, 2026 — Rated 10 out of 10 by G.A. Freeman Gas
What do you like about our products and services?

I'm very happy being a Freeman Gas customer.

Report a concern   March 17, 2026 — Rated 10 out of 10 by John Daly Rymes Propane & Oil
What do you like about our products and services?

Prompt delivery. Customer service was great. Melanie responded and resolved an issue with professionalism and fairness. She is an outstanding customer service representative and deserves a raise!!

Report a concern   March 17, 2026 — Rated 10 out of 10 by S.P. Griffith Energy
What do you like about our products and services?

I like the timely service, when I call for gas or service they respond very quickly. I never had a problem with them.

Report a concern   March 17, 2026 — Rated 10 out of 10 by J.J. Superior Plus Propane
What do you like about our products and services?

People are helpful and explain details. Service is quick.

Report a concern   March 17, 2026 — Rated 10 out of 10 by Yvonne Anderson Superior Plus Propane
What do you like about our products and services?

You all are So prompt, efficient and reliable ~ with great prices too!

Report a concern   March 17, 2026 — Rated 10 out of 10 by G.F. Osterman Propane
What do you like about our products and services?

Friendly service.

Report a concern   March 16, 2026 — Rated 10 out of 10 by Tomek Jankowski Rymes Propane & Oil
What do you like about our products and services?

Quick, efficient.

Report a concern   March 16, 2026 — Rated 10 out of 10 by K.D. Stevens Propane
What do you like about our products and services?

Always kind and helpful


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