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based on 4118 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved the professional service and our carpets look great! My only complaint was that I had been initially told that the carpets would take 4-8 hours to dry and it has been 26 hours and they are still damp.
Very responsive, courteous, prompt, efficient.
I now have at least 7 large stains on my carpet that were not there prior to the cleaning. My carpet now has to be replaced.
I feel the clean I get it’s Zerorez is so much better than other services I’ve used. My carpets are actually fluffy after cleaning.
First of all the guy came 1 1/2 LATE. The next day, I checked his work and I thought was horrible job, but I wanted to give him the benefit of the doubt and waited a few days to make sure the chairs were completely dried. They still look HORRIBLE/DIRTY!!!
BEST carpet cleaning EVER!
They friendly, fast but do great work. I could actually see the difference my carpets. They are also flexible since I called to reschedule my first appointment.
The service was awesome. My carpet looks and feels like it is new!!
I’ve always received excellent service and a really clean feeling home. I love that there is no musty damp odor like with other products.
Great job! Carpet is old and they did an excellent job at cleaning it, making it look almost new. Prompt and very professional!
Luis is best
The guy that did the cleaning was on time, professional and through. Service was very good.
My carpet looks worse now than before it was cleaned (three times over). I have large stains brown stains all over the hallway and in at least two of the four bedrooms. They look like large coffee stains. At this point, my carpet will have to be replaced, and I will be seeking restitution.
Quality customer service
This was the first time we have used your company and we thought you did an amazing job.. I would definitely use you again and would highly recommend you to others.
Courteous technicians and effective results is what I like most about Zerorez services.
Professional staff, thorough cleaning and dried quickly.
Jonathan and Luis were professional and courteous. I was also very happy that my hardwood floor was intact even though it took some time for the rugs to get completely dried.
All of our pet stains are gone.
Great service and friendly technicians!
My carpet looks brand new!
Will definitely use Zerorez again!!
We just started referring Zerorez to our tenants for move out Cleaning’s this summer. They are hands down the best carpet cleaners we’ve ever had at our rental properties in 27 years. At the first apartment they did, the carpets looked amazing, all stains removed, they left the carpets nearly dry, and bright. And the stains did not return!
I was delighted, especially since I considered replacing the carpet that was only 4.5 years old, and had discolored traffic patterns, all gone after cleaning. Each apartment Zerorez did this summer had similar outstanding results including multiple crafting paint and glue stains in one, all gone.
I asked them to clean buildings common hallways, which were done this week, and the carpets look so clean and bright, they look new. The price is reasonable, and from my perspective, they’re who I’ll be using in my personal residence. I was also happy to learn they do upholstery as well. This company, the technicians, and the process is impressive, and I’ve never said that about any of the numerous companies that have serviced our rental properties.
They are very professional, clean and affordable... what more can be said.
I will call them everytime I need their services.
First time we used Zerorez and we couldn't be more happy with the service! Our carpets were filthy and now they look new again. Our tech Luis was amazing and such a nice pleasant guy. We will definitely recommend our friends family and neighbors to use Zerorez and especially Luis! Thank you. Maryfrances Milford.
Your service is extremely well priced, and the job that was done on my carpet was well above my expectations.
Luis is very thorough in work and really nice guy to work with. I have always got the best service from him. I will definitely recommend zerorez to everyone
Kind, friendly and efficient service!
My carpets had not been professionally cleaned for years. I heard an advertisement on WMAL and thought it was about time for carpet cleaning. For a low cost, a deep cleaning was performed by Jorge, a professional in every sense, as he cleaned three rooms and a hallway. There are No more spots and the carpet smells clean, too! I am very satisfied and will have zerorez clean my carpets each year!
No chemicals, no Oder, polite service worker. All around good service and great cleaning. They even impressed my husband. Carpets look great.
My carpet looks great with no strong smell. I was happy with the scheduling and the follow through.
The product works great on the really tough stains. The technician was very thorough. He explained what he did and kept the areas clean that he worked in.