based on 286 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mars loves it here so much and the staff are always friendly. So easy to request daycare appointments and I love checking on him via the cameras. 10/10!
Hi Rachel!
I just wanted to reach out and thank you for participating in our online survey! We are so glad to hear that you and Mars enjoy your experience with us! We love having him here, and we love seeing his little smiling face walk through our door!
Ps. We just released our May events calendar and we are so exited for the upcoming parties! We would love to have you and your pup come in for treats, photos, and so much more! Make sure to secure your spot ahead of time for all daycare needs as out spots fill up super fast! Give us a call at 289-948-1205 or reply to this email for help with booking.
Thank you again, and we hope you have a wonderful day!
Best,
Chanel
How the employees are very friendly and helpful. The only problem I have is the billing structure. I don’t like the weekly billing schedule. It may work for other clients, but not for me.
Pleasant environment for my dog and very friendly service.
More room for the dogs. Outside area.
It’s a long drive for us but I enrolled my dog for the agility equipment. I have watched the webcam and have yet to see the equipment brought out and haven’t seen my dog approach the equipment that is always in the room.
I really like Dogtopia!!! I like it because the staff is awesome, the place is colorful, fun & clean. They have web cams on their app for parents to watch the room the dog is in! Dogtopia is super convenient to get to...it is exactly on my way out of town for when I need to travel.
But the most important thing I like about Dogtopia is that my dog loves it!!!
My dog has separation anxiety when she is away from me. When I first brought tica to Dogtopia it was hard for her to be without me but then developed relationships with the workers and now she doesn’t have anxiety at Dogtopia. It’s her second home.
Amazing staff.
I love this place.
Convenience and location
The facilities are so clean and safe. The staff is so hands on and friendly. I appreciate how much is available to my dog ie. play, curriculum, meals, naps, baths, everything they may need to thrive! I love the energy there, it's just so fun and welcoming. I also love that my dogs got report cards and pictures at the end of their first day. SO cute!
Dogtopia on Haywood Road, Greenville, SC is under new ownership. I am thoroughly impressed with them. The gal who answered the phone today was very friendly, courteous, and upbeat. The owner came out to greet me and help take my dog out of my car. Such service and I am thankful they are taking over. Please don't think the previous owners were bad because they were good also - just ready to be done.
Our dog is always so excited to go to daycare. We can tell she is loved by everyone who works there.
Mike, Meg, and the entire team took great care of Addie and were extremely helpful and pleasant. I’d strongly recommend them to anyone looking for a safe and fun place for their pup!
I like the hours a lot, especially since some days I work super early and get off late!
Cleanliness of facility, staff knowledge, friendliness, and ability to communicate well.
Everything’s been good recently
Everything. Great community great service great people great dogs, nothing more you could ask for
Friendly coaches and staff.
The staff is very friendly and knowledgeable. They treat our girls as their own and are great about giving us insights on how their day went.
I’ve been bringing my dog here for over 3 years & she always comes home happy & tired from a full day of play.
Staff is understanding & professional. I appreciate their feedback & enjoy watching Benelli on the Webcam.
everything. from the friendly staff to the daily reports on doggy care.
Clean, safe environment for my dog. It’s evident that the employees love dogs so I know my dog is well cared for.
Everyone was really friendly and the place was very clean!
Being completely honest. My dog was rejected due to an action, that he's never done with ANYONE. Your worker could not replicate the action. And he's never done the action again. I've tried over the week to see if he would "nip at anyone when they touch his collar " and not a single nip. I'm in Chicago around people he's never met and he hasn't done it to anyone. Not to mention the look from one of your staff that just sat there while other people greeted and worked with me didn't sit right.
That dogs can play
Dogtopia in Parker is the most professional, energetic and engaged staff I've ever met! The facility holds a high cleaning standard which I love! The canine coaches are attentive and interactive with the dogs while at the same time, make sure they behave. My dog absolutely loves going to Dogtopia! In addition, I'm obsessed with all of the special picture and treat days! Highly recommend!
Friendly staff; nice to have occasional photos for special occasions; nice to have taco Tuesday and a chicken/rice lunch occasionally; nice to have bubbles for dogs to play with; I wish that on a Tuesday or a Thursday you'd have brain games at Dogtopia! Convenient to have baths for dogs; however, I don't think my dogs nails are ever drimmeled. Great place to go to for Jacqui, my Siberian husky--nice if full service hours were offered on weekends as well as week days.
Thanks for this chance to do a critique of Dogtopia! The workers here are all amazing! I recommend Dogtopia 100% to all my dog park friends at Bee Cave Dog Park!
Sincerely,
Martha Sellers
Efficient, friendly, clean
Three weeks ago I was double charged for my dog’s visit. I wrote an email explaining the mistake. Upon receiving no reply, I phoned, explained the situation to the man who answered the phone, he took notes and said he would have the owner look into it and respond. Still, no response. My third follow-up will come and be less friendly than the first two. A shame as the way you look after my dog is very good.
Friendly , knowledgeable staff that loves dogs! Exceptionally clean premises.my dog loves to go to Dogtopia so I feel positive about taking him there.