Customer Contact Testimonials

I like the ease of use with the system. It is very user friendly. The representatives are great to work with and the weekly webinars are very useful.

Karen is extremely knowledgeable and helpful. sysrem is simple to mavigate.

The customer support person that we currently have assigned to us is awesome. He is so knowledgeable about the Raintree product and is able to resolve issues that we experience in a timely manner.

Amy and Donna are the bomb! They are very supportive. They follow-up and help resolve any concerns promptly.

Prompt, friendly & extremely knowledgeable

I like the ease of use of Raintree, and how customizable the system is. I am a long-time Raintree user (10 year; 3 practice user - and have recently referred my current office to Raintree) and I like the layout and functionality best out of all the software I have used in the past. By far the best software I have used!

Mindy is great and very helpful

Very helpful and eager to assist

When I need changes made, or problems fixed, the staff is very helpful and prompt and fixing the issues or keeping me in the loop until they are fixed.

Very quick to respond and eager to help.

Friendly, helpful, patient, dcpendable, gives sensible advise, which make me loyal to Raintree.

I feel like it is a good company and works well for us. Our customer service associate Brendan Mahoney is wonderful to work with and so knowledgeable.

So far the sales process and first week of implementation and communication are going well.

They find out our needs and wants in order to provide solutions.

Take action quickly, good listeners and problem solvers.

Very helpful and knowledgeable. Really like the software.

Excellent software. Tim McElroy has been really helpful with our recent server migration.

Efficiency, clear, precise, well organized and deliver on tasks according to plan

Always very helpful and friendly, easy to work with.

Yvonne Long in Support

Very prompt when an urgent case is opened.

The staff is very knowledgeable and if they do not have the answer they know where to find it. The staff all work together to help the customer. They are in business to help our business.

HELPFUL AND PROMPT RESPONCE

I LIKE THAT PROBLEMS ARE RESOLVED IN A TIMELY MANNER. MY GO TO PERSON "MINDY" IS THE BEST!

good support

Brendan Mahoney is wonderful. Very cordial on phone and attends to our requests/needs very quickly. Thanks! Leesa Jones, SLP supervisor at First name removed TX Rehab Center in Wichita Falls, TX.

Arlene is the absolute best!!

I like the product. I like the opportunity to be involved in developing aspects to make it even better.

All the representatives are very helpful and nice and if a the user is not able to correct the issue due to lack of knowledge the representative is happy to assist in making the correction. Thank you so much. First name removed

Friendly and responsive