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Customer Testimonials
Jason our tour guide was very informative and great at pointing out useful little tips about raving! We are newbies so his insight was very helpful! The whole staff weee very friendly and accommodating which made for a stress free and smooth experience! Thank you General RV! I highly recommend General RV of Jacksonville if you are in the market to purchase an RV!
The service was not very fast, but excellent once they started working on it. I would recommend Brian anytime.
Very personable and made it an “experience” not just a sale
Equipment and services
Elisha my service advisor was great to work with she communicated with me throughout the entire repair process!!
Everything
Great experience along with an experienced staff!
Very happy with our new camper purchase.
Brian, in the parts department in Ashland, went out of his way to help me. I did not feel rushed. Give him a raise! First name removed.
Very accommodating, very friendly and made the entire process one of the easiest things I’ve ever done.
Friendly
Amanda did a great job of keeping me updated on the progress. I was treated very fairly on price.
People
Everyone was friendly and accommodating
Will provide more detail after service is complete. So far good experience. Friendly.
Huge variety of options to choose from
Your nearby….
You had a lot of good knowledgeable people and a great inventory and I think they were straightforward with me as I purchased my unit. Thank you.
Service writer Matthew Domson did a good job managing my expectations (how long it would take). He then explained what they found was wrong and patiently answered all my questions.
Covinient location. Always willing to show you around and answer questions. No pressure.
All the staff are very friendly and helpful
Friendly staff
Thoroughly explained the process
Easy access
Service tech was very good, explained everything thoroughly even made some other suggestions for improvements to our camper van that was appreciated
Our salesperson Alyssa was fantastic.
Nice people. They give discounts to us since we bought our camper there
Very professional service, very nice people. I recommend.
Everyone is so nice and on top with everything
They were able to find and diagnose problems other General RV shops could not. They paid attention to my warranty dates and got me in quickly. They are top notch
Great timely service and quality work.
Very understanding, and helpful answers all my questions and if I had a problem they help me understand about my camper
Service I can trust. Honest pricing. They go the extra mile to make sure my RV is reliable and ready.