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Customer Testimonials
The service department was very efficient and fast. Trevor was excellent to work with.
Patrick was awesome! He delivered above and beyond our expectations. We had a not so lovely experience at a different General RV, but he restored our faith in General RV. We haven’t taken our Momentum G25 out yet, but I will repost once we have a fun story to tell. Thank you!
Everyone was very professional and friendly. We felt like customer service was an important part of the company's mission.
Friendly and helpful
Customer service
Very friendly, helpful staff
It was great service from sales to finance to getting my RV ready for me. You all made it easy and a great experience from start to finish and I love my new trailer!
Cherry service. Organized service too.
The selection was great.
Process was different from what we were used to (this is totally different than the car industry)
If you go into this expecting to walk out same day there definitely is some adjustment to process needed.
Staff was friendly and helpful through all of the steps.
Staff friendly good customer service
Matts RV Reviews
Dependable
Dan Beemer has been terrific.
No push back on warranty claims
Great all around purchase experience from the salesman to finance to delivery personnel. I felt valued and my business appreciated. I will be back for my next RV.
People that work there.
Professional, helpful, and kind service.
Service associates helpful and work gets done on our camper in a timely fashion❤️
Very friendly people
Customer service was wonderful. Our first Motorhome purchase and the staff worked with us very well. Nice store and service area was impressive. Highly recommend the Birch Run General RV dealer.
Customer service has been excellent. I feel the love of communication is above par and I appreciate that so much as a woman owner of a newer travel trailer.
General RV carries a wide selection of RV products and is attentive to the customers’ needs.
I took in for slide out issue and found a loose wire and cost was less than expected!
Service and everything
Friendly people and great service.
Excellent sales and service personnel. The keep you camping service.
Everyone and everything
Excellent experience… excellent after purchase care and service… the staff all the way from the manager to the mechanics and all points in between or a stellar experience..
I have done business with General Rv Wayback in 2013 and I continue to do business with General Rv to this day !!
They are extremely passionate and serious about customer satisfaction in every way possible!!!
Very organized.
Very professional and courteous. Good experience but the paperwork process was slow.