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Customer Testimonials
They had the RV that’s we wanted!!
Very through
Everyone was very friendly
Our experience with General RV has been very nice, both sales and customer service.
Nice people and good service.
my service advisor was very responsive
Everyone was nice and there was no pressure or incessant phone calls begging us to come back. Dawn was great!!
We recently purchased a new 5th wheel trailer and so far everything has been great.
The people and products!
Both sales and service department were excellent. Service manager even personally helped us.
Sales was very informative, but no pressure at all
Always there to help ! Been very happy that we bought our 5th wheel there .
very courteous and easy do deal with.
The friendly atmosphere and fantastic service
Excellent
Friendly service staff went out of their way to help me, repeatedly.
Natalia in your service area is great. Her attention to detail and communication skills are why i return o your service area over Camping World
I like that I usually get a quick response to my calls. Always if there is a problem!
You all were extremely nice and helpful.
knowledgeable and very friendly people. Lori McDonald was great,impressive facility.
Can only speak positively about the service staff. Amorette is the best you have. She always shows concern for your issues and gets the answers you need.
Thanks
General RV (Wayland) has been professional throughout the ownership and is only dealer of Grand Design products which are some of the best.
We've always been greeted with friendly staff. Even when we have just stopped in for something small staff is always welcoming and willing to answer any questions we have or just ask how our camping season is going and about our trips. While waiting for service recently our salesman Riley took us out to look at some other Grand Design models we are thinking about for the future. Knowing that we are a few years out from trading up he still gave us a tour and told about all of the different features. Our current 5th wheel is our second purchase from General RV.
They were very personable, everyone was very friendly and made us feel welcomed.
Your customer service people are very helpful. Please keep me updated on any future RV seminars at your dealerships also!
Professionalism, knowledge and competitive team.
The friendliness & helpfulness of the staff. The ability to get appointments quickly & quality of the service performed.
Location, friendly service.
I liked that when there was a bunch of people waiting in the customer waiting area for our trailers/ RV’s to be serviced, they brought us freshly baked cookies & sub sandwiches! Nice touch!
How friendly, knowledgeable, and helpful everyone seemed to be.