Customer Testimonials

Salesman Rick Waldo was awesome. Finance was great. Service took a long time and isn’t complete. Six hours to pick up our unit was a bit much.

Excellent experience.

Service- Becky is a seasoned employee and knows her job.

Friendly staff and great selection

Great choice of products. Very friendly and helpful staff.

The sales staff and finance staff are wonderful to work with. They are not pushy and seem to always give you time. Chuck did our walk thru and was totally amazing. The service department is working with us still so I can’t give them a score just yet.

They are always very helpful and easy to talk to. They go above and beyond for their customers and always make me feel valued .

Great deal! Great service!

The personal attention and diligence to insure the product was complete and totally functional, seen and unseen was exceptional. We had a few issues that took longer than expected and with Covid still raging, Not only was the team working with us but every employee took an interest in our welfare and our not so obedient puppy. Overall experience was positive and would highly recommend them to anyone who is looking to purchase and learn about their product. Grateful buyers

Everyone was super helpful. It's our first rv. Image I have millions of questions. The entire front group answered everything. If they didn't know they looked for a response.
They are very courteous ,they make a great group. Can't thank them enough!!!

Professional staff, sales, parts and for us especially service, keeping our rig in shape! Very high kudos to service and after sale support.
Thorough, detail oriented, very knowledgeable with technical aspect. Excellent communication skills.
I have not experienced peace of mind like this in many years. Makes me very happy to support local, hometown business.

I decided to look at travel trailers and get away from tent camping. I camp 6-8 weeks out of the year. I went to General RV in Clarkston. When we enter red the facility everyone was super friendly. Our Sale person was Christian. He was absolutely amazing. I gave him a few options of what I was looking for. I decided on the Winnebago Hike. The sales process was very low pressured and he did not try an talk be in to something bigger or better. I was able to sign the paperwork that day and even take it home. However, due to HOA regs I had to find a place for storage. General RV allowed me to store my camper for 2 months while I looked.

I was able to still do my camper demo and everything else while they stored it for me.

Even when I came to pick it up they offered me an additional demo and a thorough hitch demo.

Thanks for a great experience

Personalized service and a plan that’s organized from beginning to end. Every question answered to my satisfaction. Concern by the company to maintain a good relationship with buyer to give confidence to the buyer to be a continued customer. Ability to maintain a professional manner even during hard negotiations. No hard pressure tactics with friendly service. Good selection.

Very knowledgeable people. That works there. They take their time displaying all the options on the camper

You have a large inventory !

The sales staff are very helpful and knowledgeable of the product and everybody had a good attitude

Great price. Price on paperwork was wrong. Added Florida tax( we live in LA.) said they would reimburse me. Still waiting from corporate office. Waiting on title. Only had one key, but said they would reimburse me. We will s

Jeff provided so much help and was great to work with. Some delivery issues, but overall a great experience.

Very helpful, Sean was very helpful 👍

I can not say enough good things about Travis Greenwood. The best service advisor I've had at any RV dealership ever. I've purchased this RV from General RV in October 2020. I have had it in several times for warranty items, upgrades, and an insurance claim repair. Before Travis I never knew what to expect. Work took a long time to get done, a lot of times it wasn't done right, and I usually ended up having discrepancies on the final bill. Since I have started working with Travis I have not had one issue. His communication with me is great. I always know what is going on with my RV while it's in the shop. He puts the customer first, this guy's a keeper.

Great service department! Chris McDonald is an excellent service manager. Every aspect of your service department is above the norm. You are fortunate to have him.

My recent purchase of a new travel trailer went seamlessly. My negotiations with Bryan ended with what I considered a great price. My appointment for final walkthrough was on time and thorough. Thanks for helping me get my dream.

Meagan made the whole repair experience painless after a nightmare at another dealer. We appreciate the way repairs are documented with photos and text. The repair of our slide was completed in one day. Meagan was able to coordinate with our manufacturer for warranty work so everything went very smoothly. Thanks for everything!

Easy ordering and pick up of RV.

Takes the time to work through problems even though you all are really busy

Our salesman at the store was awesome. General RV is the only dealer that sells Geand Design.

Everything was great. Was taken care of in a very timely manner. Once I got approval to get my trailer tire replaced, it was done very fast and I was able to get back on the road

At this point pretty much everything. Had issue with main drain line from black tank. Separated from the frame of the rig. Was not sure what to think, as I did not feel the rig was safe to drive home. My dealer was basically 10 min from where we camped. After zip tying the drain line to one of the jacks we returned to our camp grounds for the night. Returned to our dealer and they took our rig in as an emergency repair. My dealer is General RV in Ashland. Kuddos to Morgan and Meagan.

Sales and Service staff are always welcoming and friendly ready to go the extra miles thanks to all for the sale and delivery of my new Grand Design Solitude..

They work with you. They help with all your problems i glad I choose General