- Phone: 248-349-0900
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Customer Testimonials
People are friendly and you’ve a large selection
Professional and efficient
I like how your company makes us feel like we’re part of the family. We hope the feeling continues into servicing.
My Service Advisor, Christina Williams at the Ocala store is the reason I drive 5 hours to have service completed on my Rv.
Fast resolution about your credit approval, very clean and sanitize location , good coffee, Andres and the sales manager helping us and answer our questions, our walkthrough was excellent, Mr. Chuck explain everything about RV camper Transcend 265 BH, nice ,and very kind, , and the delivery guy Mr. David G, great person, thanks all our you, for helping us
Friendly and timely service
The people! Paul, Megan, Madison, Jeff, Joey, Colby
The service and the staff were excellent 👏
With their help on my problem.
The finance guy Mike was unbelievable. Our sales person Les unbelievable. Very happy with that service
Everyone is friendly and seem very knowledgeable about the products they sell and service.
They are up front with you about everything and the only surprises are good ones.
This is my second RV purchase from them and have had service done here as well. Always a good experience.
Everything went really well
Michelle , our service advisor, is great to work with. Personable and knowledgeable.
They are very professional and have helped me with several trailer problems I have had since my purchase. They have also beeen patient with me because the fit and finish of my trailer was horrible from the factory and they have gone out of there way to make it right for me.
One stop shop
Service was very good, everyone we interacted with was pleasant and friendly
Timely friendly service.
Everyone was great, from sales, to our walk-thru, to fiance. We were very pleased with our experience
Great service
Great customer service!
Attention by a special person to each next step
( but I did need one more help/last step and that was with walking out to parking lot around corner, to get in my new Solis)
Doc Holiday
great care
That someone would pick me up at Amtrak in Ashland
They were courteous, prompt and provided everything I needed
General made the Rv purchase a good experience and less stressful time. Everyone was pleasant to work with.
Great customer service!
Friendly helpful staff, truly made an effort to make sure we had a good experience
David Mann, Mike the sales manager and Mike in finance all did a great job in helping my wife and I purchase our first class A diesel. This could have been an overwhelming process but they made it very easy. At delivery I thought the process was very efficient thorough and professional, all the features of my new coach were explained and we were not rushed and every question was answered. I highly recommended General RV.
Helpful, Travis greenwood is an excellent service advisor and John Lemmon was an excellent sales associate!
I liked the initial purchase process
Our sales Rep Trevor did everything he said he would do. We didn’t didn’t have to work to get answers from him.
The sale went smoothly.
Micah gave us a walk through of our RV showing everything was operational as designed and answered any related questions.
The lady who was acting as our guide through the process, kept us moving to the next person so we didn’t get lost. We even had the opportunity to run an errand not related to the sale ….. come back a resume where we left off. She also attached the FL TAG to the RV while is was cold and raining.
I was pleasantly surprised how well it went.
Jake was very professional!
Your sales personnel are very nice, kind and friendly.
I hope our experience with your service department is the same. I am not a person that judges a book by its cover but we have heard many comments about General RV service.