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based on 8071 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was AWESOME! Super friendly and professional!
No use of chemicals and drying time is so fast!
The technician was honest and thorough. He really listened to my concerns and made sure I was happy. He worked hard and my floors were clean and clean smelling.
your system works
Great customer service. Technician was very knowledgeable, professional and friendly. This was a redo on a home and the carpets look great!
you did a fantastic job and my carpets look great
Price was right and customer service was great. Matthew was professional, knowledgeable and friendly.
Quality service, competitive costs
The technician arrived on time (they communicated really well, calling frequently with updates), was very friendly and knowledgeable, and did a great job. It will cost a bit more than you are quoted because you have to pay for each add on that you would think is part of the cleaning process. Regardless, after my pet had diarrhea on my carpet, Zerorez eliminated the smell and discoloration as if it didn't happen. There is a minimum amount you must pay before they'll provide service but is worth it.
Like the fact that harsh chemicals aren't used.
The technician was pleasant, professional and knowledgeable. A very nice young man
The cleaning process, the technician is knowledgeable and professional. The service was quick and I like the end result.
Friendly professional staff. Did a great job on cleaning my carpets. My living room carpet had coffee and pop stains, they got them out.
I was very pleased with the carpet cleaning. We had one issue, but Suzanne was very diligent about getting it resolved, and we are satisfied with the result. Our technician was extremely knowledgeable and friendly.
Service
The service rep was timely, work diligently and was very professional.
Matt was very thorough and professional, but also friendly. He talked me through all of my options and what results I could expect with each one, and what the next step would be if the options I was choosing didn't get my carpets where I wanted them. He was also realistic and explained what I could expect from certain stains, explaining that he'd do his best to lift them but certain types and colors are particularly difficult to remove from my type of carpet. I felt comfortable knowing I was making an informed decision regarding which treatments to use. He was done even faster than we thought he'd be, and my carpets look better than I could have ever expected. I was surprised to feel how soft my carpets were once the years of harsh cleaners and chemical residue were removed. I definitely recommend him and Zerorez to anyone looking for great results at a great price.
Very professional service - both with scheduling, and carpet cleaner.
It was quick
Your technician was very knowledgeable about the services I needed for the multiple pet stains and spent a good amount of time trying to work them out of the carpet. He offered other products and services that I wasn't aware of and I really appreciated that.
Micheal was absolutely fantastic!! Friendly! Informative! And the looks and smells great!! Thank you!
Super efficient and super fast! The tech was very professional and didn’t take long to clean all the areas! Definitely recommend Zerorez!
carpet dried quickly after cleaning compared to other cleaners I have used.
Mathew is a great technician, very knowledgeable and thorough. The only improvement he could make is a little less socializing. I felt the job could have been much quicker had he not been distracted with items in our home which sparked a conversation.
Friendly staff and my carpets feel so much cleaner without sticky residue from soaps.
The gentleman that cleaned the mattresses and my living room carpet was very sweet and did a great job!!!! I will definitely be recommending you guys to people I know
Professional and thorough
The tech was very informed and efficiently solved our stain problem
Our carpets are softer than they have ever been, and they look almost new, except for a few high traffic wear patterns. (They are 11 years old). I love that they don’t use harsh chemicals, but the house smells so nice and fresh!
I love everything about ZeroRez! Fast, friendly, and no chemicals!!