Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8030 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 20, 2018 — Rated 10 out of 10 by S.B. Zerorez Tri-Cities
What do you like about our products and services?

Having clean carpets in a reasonable time and reasonable cost.

Report a concern   August 19, 2018 — Rated 10 out of 10 by J.N. Zerorez Tri-Cities
What do you like about our products and services?

I had 2 of the nicest technicians come to my house. They truly cared about doing a good job and I so appreciated them! Best guys ever. I would love to have them again for my next service.

Report a concern   August 19, 2018 — Rated 10 out of 10 by T.B.I. Zerorez Tri-Cities
What do you like about our products and services?

Great carpet cleaning service

Report a concern   August 19, 2018 — Rated 10 out of 10 by M.H. Zerorez Tri-Cities
What do you like about our products and services?

It started of with an exact on-time arrival. My text (which I appreciated) said the technician would arrive at 8:10. at 8:10, the doorbell rang and there he was. He was very efficient, explained everything and showed me the problem areas.

Report a concern   August 19, 2018 — Rated 10 out of 10 by Cindy Moran Zerorez Tri-Cities
What do you like about our products and services?

I've had the carpet cleaned before by someone else and could not tell that they cleaned the carpet. It was a waste of money to use someone else. I was so impressed by how clean the carpets looked using Zerorez.

Report a concern   August 18, 2018 — Rated 0 out of 10 by L.H. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

Your Workman rushed through the job. I don’t think they did a good job.
I used zerorez years ago and thought they did a great job. I was sorry to see the company change so much.

Report a concern   August 17, 2018 — Rated 10 out of 10 by C.M. Zerorez Tri-Cities
What do you like about our products and services?

How clean me carpet gets.

Report a concern   August 16, 2018 — Rated 10 out of 10 by Gene Mixon Zerorez Tri-Cities
What do you like about our products and services?

On time, professional and did a great job.

Report a concern   August 15, 2018 — Rated 10 out of 10 by J.C. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly service, and our carpets always turn out smelling good and looking good

Report a concern   August 14, 2018 — Rated 10 out of 10 by Rob Worcester Zerorez Tri-Cities
What do you like about our products and services?

Daniel was very professional and made sure to explain details of work performed.

Report a concern   August 13, 2018 — Rated 10 out of 10 by Diana Baxter Zerorez Tri-Cities
What do you like about our products and services?

Great customer service.

Report a concern   August 11, 2018 — Rated 10 out of 10 by B.W. Zerorez Tri-Cities
What do you like about our products and services?

Really good products that clean and made our carpet look wonderful.

Report a concern   August 11, 2018 — Rated 10 out of 10 by Mayra Naranjo Zerorez Tri-Cities
What do you like about our products and services?

Christian did an awesome job he took his time and made sure that I was satisfied with the job. I will use Zerorez again as long it’s Christian doing the work.

Report a concern   August 10, 2018 — Rated 10 out of 10 by K.L. Zerorez Tri-Cities
What do you like about our products and services?

Matt was the best.

Report a concern   August 10, 2018 — Rated 10 out of 10 by L.T. Zerorez Tri-Cities
What do you like about our products and services?

Daniel and his partner were very nice and professional. They did a great job cleaning our carpet and got it done quickly. Thank you!

Report a concern   August 9, 2018 — Rated 10 out of 10 by L.N. Zerorez Tri-Cities
What do you like about our products and services?

I like that you guarantee the cleaning.

Report a concern   August 9, 2018 — Rated 9 out of 10 by B.C. Zerorez Tri-Cities
What do you like about our products and services?

Very nice young man who cleaned my carpet. The issue I had is that the tank he used to pre-spay the carpet leaked leaving liquid on my hardwood floor which could possibly ruin the finish. The carpet looks nice and clean.

Report a concern   August 8, 2018 — Rated 10 out of 10 by Rick Callies Zerorez Tri-Cities
What do you like about our products and services?

This is our 2 nd time using Zerorez. Great service and Fernando was very knowledgeable and professional. Will definitely use Zerorez again. I highly recommend you give them a try. Best service I’ve ever used. Rick

Report a concern   August 8, 2018 — Rated 10 out of 10 by B.F. Zerorez Tri-Cities
What do you like about our products and services?

Mathew did a great job with my carpet cleaning, will have him again and will recommend Zerorez and him to my friends. Thanks for the great job! 🤗

Report a concern   August 8, 2018 — Rated 10 out of 10 by N.K. Zerorez Tri-Cities
What do you like about our products and services?

It's clean cleaning...no chemicals harmful to my health and it works beautifully!!!

Report a concern   August 7, 2018 — Rated 8 out of 10 by M.F. Zerorez Tri-Cities
What could we do to improve?

Make sure equipment is in working order. My vent cleaning will have to be rescheduled because the equipment broke down .

Report a concern   August 7, 2018 — Rated 10 out of 10 by Pamela Thamun Zerorez Tri-Cities
What do you like about our products and services?

Very clean, friendly and helpful

Report a concern   August 6, 2018 — Rated 10 out of 10 by C.L. Zerorez Tri-Cities
What do you like about our products and services?

This is my second time of using Zerorez and my old carpet comes out pretty good. The Techs were awesome and I definitely will be using Zerorez again. Thank you.

Report a concern   August 5, 2018 — Rated 9 out of 10 by M.S. Zerorez Tri-Cities
What do you like about our products and services?

the technician was very helpful, informed and friendly.

Report a concern   August 5, 2018 — Rated 10 out of 10 by K.J. Zerorez Tri-Cities
What do you like about our products and services?

Carpets look great, friendly technician.

Report a concern   August 5, 2018 — Rated 10 out of 10 by Gayle Rivas Zerorez Tri-Cities
What do you like about our products and services?

What a great job it did on our carpets. Matthew and Tyler did a fantastic job!

Report a concern   August 5, 2018 — Rated 10 out of 10 by Tim Esparza Zerorez Tri-Cities
What do you like about our products and services?

The work was done quickly, and Ace did a terrific job. Also, it dried quickly, which was a tremendous help.

Report a concern   August 5, 2018 — Rated 10 out of 10 by F.T. Zerorez Tri-Cities
What do you like about our products and services?

Best cleaning of our carpets in ages. Very professional staff and couldn't believe how fast everything dried!

Report a concern   August 3, 2018 — Rated 10 out of 10 by Zach Luther Zerorez Tri-Cities
What do you like about our products and services?

Friendly people, very quick scheduling, and my carpets look better than they have in years. Thanks!

Report a concern   August 3, 2018 — Rated 10 out of 10 by J.W. Zerorez Tri-Cities
What do you like about our products and services?

Good job and very thoughtful


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